Beach Chalets advice and guidance

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Beach Chaletsadvice and guidance
In conjunction with
About the chalets The Councils owns over 140
Chalets which are situated along the promenades
at both Sheringham and Cromer. The chalets are
brick built and offer basic shelter. The vary
in design depending on when they were built, some
have windows, some do not. None of the chalets
at Cromer have electricity or water supplied
although water is provided at intervals along the
promenade. Some of the chalets at Sheringham do
have electricity and water supplied for which
there is an additional charge. Before accepting
the offer of a chalet we strongly recommend you
visit the chalet this can be organised by
telephoning Penny Sands on 01263 516067
Your licence agreement Please read your licence
agreement and ensure you abide by it. If you
need clarification on any points please ask!
Keeping safe Crime in our coastal resorts is
reducing but from April onwards there is a
pattern of incidents involving damage and anti
social behaviour on the beach and promenades
involving huts and chalets. Norfolk Police and
North Norfolk District council together are
trying to reduce the likelihood of such events
and both police and council officials make
regular patrols of the area and people have been
challenged and in some cases prosecuted. However
it is a fact that isolated areas remain
vulnerable to mindless vandalism and anti
social behaviour usually caused by a very small
minority.
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Both the Police and the Foreshore Officers will
continue to patrol these areas of course, however
this cannot eliminate antisocial behaviour
altogether and therefore we ask you to help us
reduce the chance for crime by remaining vigilant
and letting the Police know as early as possible
if you see something suspicious or situations
that may need Police attention so that steps can
be taken to combat it and also reduce the chances
of such incidents in the first place.
Water and Alcohol or Drugs do not mix - if you
have serious concern for someones safety on the
beach then ring the emergency services
IMMEDIATELY so the right help can be sought
before its too late !
Reporting damage or on going repairs If you find
that your chalet has been subject to vandalism or
has been damaged by the weather please report the
incident to Property Services or the Foreshore
Officer (during the summer season) as soon as
possible. Please ensure your contact details
(particularly telephone number) held by the
Property Services Team are up to date. If
damage/vandalism is noticed and reported by the
Foreshore Officers, Police or Public we will
inform you of the situation as soon as possible
after we are informed. We will make good any
damage but you will need to insure any contents
and make checks as soon as feasible to identify
missing items. Please report any maintenance or
repair problems to Property Services. There is
an ongoing annual maintenance programme regarding
the external painting and decorating. Emergency
repairs are normally dealt with within 48 hours,
other repairs are scheduled and dealt with as
soon as possible.

• General Dos and Donts
• Do ensure the inside of your chalet is kept in
  good decorative order
• Do not sub-let the chalet
• Do not use your chalet between the hours of 11.00
  pm and 6.00 am
• Do not leave valuables in your chalet
• Do not replace the Council locks with your own
  access may be required for routine maintenance
  and emergency repairs.
• Do help prevent vandalism!
• Do not leave combustible materials (ie drift
  wood, refuse) around the chalets
• Do not leave materials around the chalet that
  could be used to damage the hut (ie large stones
  or drift wood)
• Do report any concerns or incidents of vandalism
  or storm damage to the Property Services Section
  as soon as it is discovered.
• Do be considerate of other promenade and beach
  users the promenade is a public right of way
  and chalet users must not obstruct the walk way
  at any time.
• Do have a lovely summer!

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Dogs Between 1 May and 30 September certain
areas of foreshores are covered by byelaws
prohibiting dogs or requiring dogs to be kept on
leads. Many chalets sites are out of the zoned
areas but please check (please request NNDCs
Dogs on Beaches leaflet) to ensure compliance.
If you wish to take your dog with you when using
your chalet, please keep them under control,
clear up after them and ensure they cause no
nuisance to other beach or chalet users.

• FAQ
• Vehicular access and parking. When using your
  chalet you must park in designated parking areas
  and car parks only. Your licence does not give
  permission to park cars along side or in front of
  the Chalet. Cromer promenade has pay and display
  parking available for blue badge holders only.
• Use of gas powered heating equipment Many
  people use gas appliance for heating the chalets
  or boiling a kettle. This is permissible if used
  with care and consideration but gas bottles MUST
  NOT be left in the chalets overnight.
• BBQs barbeques are not permitted on the prom
  but are permitted on some areas of the beaches.
  Further details are available on the Councils
  website. BBQs/Parties involving more than 12
  people must be reported to the Council at least
  10 days prior to the event.

Contact details North Norfolk District Council -
Property Services Tel [phone] (during
office hours) E mail propertyservices_at_north-norf
olk.gov.uk Further information is available on
the NNDC website www.northnorfolk.org Foreshore
Officers are available to answer on-site queries
at both Sheringham and Cromer. Look out for the
Foreshore Officer huts on the promenade. (NB
These Officers are part-time/ seasonal) Police
In an emergency DIAL 999 and tell us exactly
what you have seen and heard! In a non emergency
situation dial 0845 4564567 and speak to a call
taker for your area E mail us enquiries_at_norfolk.p
nn.police.uk