Title: Experiences of Demand Responsive Transport System (DRTS) in Keski-Uusimaa/Finland
1Experiences of Demand Responsive Transport System
(DRTS) in Keski-Uusimaa/Finland
2Basis of Keski-Uusimaa DRTS
- service is available even for one customers
request - traffic dispatch centre (TDC) tries to put
several passengers one vehicle - service is part of the scheduled PT
3DRTS basis in Keski-Uusimaa
- Passengers can choose free
- their place of departure and destination in the
operation area - time of the departure during the operation time
- If scheduled PT is available, passenger has to
use it - Dispatcher tries to combine the trips and agrees
the suitable departure time with the passenger
4Operational criteria in Keski-Uusimaa
- Authorities decide the regulation of the system
- The trip must be booked at least 3 hours in
advance before the wanted departure time - For handicapped persons the pre booking time is 2
hours - Dispatcher can change the departure time /- 35
minutes - TDC is open
- Mo Fri. 6.00 20.00
- Sa 8.00 16.00
- Trips can be made
- Mo Fri 5.30 22.00
- Sa 8.00 18.00
- Passenger pays in the vehicle
- Price is lower than taxi price and higher than
bus ticket
5DRTS concept in Keski-Uusimaa area
Taxi
- TDC
- Optimization
- Combination
- Choice of vehicles
- The nearest suitable
Transport operation
Booking phone, SMS, email
Minibus
Customer
6Operations made in Keski-Uusimaa/Nurmijärvi
- Cut down routes which have only few passengers
and focus to main routes - Today we need 34 buses for bus lines
- Before we had 48 buses for bus lines
- From areas which are out of scheduled bus
services, is dogging system to buses with DRTS - Results
- Better service to passengers
- Better economy to bus lines
- Municipalities save money, when it is paying only
the trips which are needed
7Bus lines today bus lines before
8Advantages to the passengers in the DRTS
- people can make their trips, when it is suitable
for them, not only when the bus or train is
scheduled to go by - equal public transport services for all citizens
- the level of public transport service is better
compared to the traditional scheduled bus and
train system
9Advantages for the municipalities and authorities
- DRTS brings the equality of PT to all citizens
- DRTS gives better service for less money in PT
than today especially in rural areas - Cut down of special transport costs (for
disabled and elderly) - Cut down of administrative work
- Diminished cheating of social money
10Advantages when TDC responsible for all operations
- Authorities have only one partner, who has the
responsibility of all operations - -gt easy to tender
- -gt easy to negotiate for the authorities
- Forces to more and more economic operation -gt
cheaper price to the authorities - Quality can easily be controlled and is good
11Demands for the TDC
- Cost-effective operation in the TDC
- All information should be given to the passenger
during the first call - The call should be as short as possible
- Digital map is optional
- Easy and reliable connection between TDC and
vehicles - Software is flexible
12Demands for the Software
- Easy to operate for the dispatchers
- The dispatchers should be involved in developing
- Concept and software must be developed all the
time - Software must allow the concept development. Easy
to modify for different kinds of operations. - 4. Can be used to different kinds of
transportation (and other) operations. - 5. Can handle fast a lot of passengers if needed