E-BOOKS:

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• E-BOOKS
• Setting New Directions

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E-Book Project

• One solution we have decided on is to
• invest in a pilot project in electronic books,
• Moore says, as are other libraries both in
• Canada and internationally. Medicine and
• the social sciences are two areas that are
• seeing enormous growth in these new
• research tools, which provide up-to-date
• and convenient access. There are also
• economic benefits in providing more
• access to more titles in areas of high demand
• through electronic versions in addition to hard
• cover books and journals.
• Library system meeting the demands of today's
  users
• U of T libraries strive to provide well-lit,
  comfortable, properly designed study environments
• by Michah Rynor
• September 23, 2005
• http//www.steppingup.utoronto.ca/bin/001652.asp

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Goals

• Demand
• Convenience
• Equality
• Discovery
• Assessment

• Discipline specific demands
• Medicine allied health
• Social sciences
• Unvoiced demands
• Student expectations

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Goals

• Demands
• Convenience
• Equality
• Discovery
• Assessment

• 82 of e-journal use is outside the library
• 25 of e-journal use is when the Library is closed

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Goals

• Demands
• Convenience
• Equality
• Discovery
• Assessment

• 50 of our students take classes more than 30 km
  from the main campus
• Medical students take classes in academies in
  teaching hospitals

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Goals

• Demands
• Convenience
• Equality
• Discovery
• Assessment

• Catalogue records provide crude approaches to the
  content of books
• Users want to find specific information in books

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Goals

• Demands
• Convenience
• Equality
• Discovery
• Assessment

• We do not know how people use books
• We do not know what the impact of e-books will be

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E-Book Holdings

• Electronic Information Resources database lists
  69,000 titles
• 250 publishers
• 65 service providers (top 12 shown)
• Chadwyck-Healey 15,469
• MyiLibrary 15,006
• NetLibrary 9,139
• University of Michigan 8,102
• Books24x7 4,222
• SPIE Digital Library 4,119
• Thesaurus Linguae Graecae 2,844
• ProQuest 2,701
• National Academies Press 2,320
• American Council of Learned Societies 968
• Cornell University Library 925
• University of Toronto Libraries 600
• CogNet (MIT Press) 471
• Total 66,886
• Will increase by 200,000 titles as records for
  major e-book collections are added to EIR and
  Sirsi databases

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90
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E-Book Use

• Titles Value Measure
• Books 24x7 2,400 1,189,855 Pages viewed
• CogNet (MIT Press) 471 135,574 Downloads
• Chadwyck-Healey 15,469 16,442 Full text accesses
• Knovel 456 46,280 Titles visited
• netLibrary 9,139 118,535 Full text accesses
• Oxford Reference 96 5,640 Full content units
• ProQuest (EEBO) 2,701 5,350 Full text accesses
• ProQuest (PQD) ? 89,059 Full text accesses
• StatRef 11 69,746 Documents Retrieved

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E-Book Use
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netLibrary Use
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netLibrary Use Analysis

• When both print electronic are used
• Electronic gt Print 58
• Print gt Electronic 40
• Print Electronic 2
• Total use 129,798
• Print 29.5
• Electronic 70.5

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New Demands

• Faculty of Medicine
• Planned shift to electronic delivery
• Require equal access for all students

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High Demand

• Loans Titles
• Inter-campus borrowing
• St. George 12,941 8,989
• UTM 20,303 16,375
• UTSC 9,135 7,711
• 42,379 33,075
• Short term loan
• Total 32,222

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Convenient Access
Interface Integration
Publishers Many interfaces Very little customization Very little opportunity
Aggregators Single interface Little customization Some opportunity
Local system Single interface Much customization Much opportunity
Best from the users perspective
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Intercampus Borrowing

• Loans among the three campuses
• June 18, 2003 May 31, 2005
• Requests Titles
• St. George 12,941 8,989
• UTM 20,303 16,375
• UTSC 9,135 7,711
• Total 42,379 33,075

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Intercampus Borrowing
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Short Term Loans

• Short Term Loan Use
• Central Library
• Aug 02 July 05
• Other libraries
• 1 year

• Titles placed on STL
• Robarts 15,401
• UTM 4,150
• Gerstein 3,832
• UTSC 3,107
• Trinity 1,943
• St. Mike 1,826
• Engineering 1,400
• Victoria 563
• Total 32,222

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Short Term Loans
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Discovery

• Traditional access
• Catalogue
• Electronic resources database
• Content search
• Single search for all full text content

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Technology from the Students Perspective
AASCU, EDUCAUSE, Microsoft
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How Do YouUse the Libraryfor Research?
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I use the Library about, I would say, at least
once a week
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I dont use it that much
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You know, if I needed a book, definitely its
the first place Id go
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You gotta go to the library and actually get
documentation or get hard cover books
Professors are pretty cagey about over use of
internet assignments or internet sources so they
wont allow it
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The physical library? No
I do most of my research online
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I go to the internet and I do go to the library
web site on the internet and search through there
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Occasionally I actually have to come in and find
an article thats not in electronic format
I get out of there as quick as I can
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I can find pretty much everythingI need on the
web
Unless I really need a book that I dont want to
go buy or that there isnt enough information on
the web, I dont go in there
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A lot of the materials in the Library theyre
antiquated
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I only go into the library when I have to, really
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Todays students

• Have grown up with the internet
• Expect immediacy
• Are adept at multi-tasking
• Learn asynchronously
• Think they know everything
• Prefer image to text
• Prefer electronic to print

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Assessment

• 3 year study on the use of electronic books
• Analysis of use of electronic titles
• Emphasis on use of comparable print electronic
  titles (when both held)
• Analysis of navigation to and through content
  (web logs)
• Analysis of user opinion (surveys focus groups)
• Analysis of actual use (observation)

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Implementation

• Delivery
• Content
• Promotion

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Delivery

• Many have the wrong cost model
• Annual subscription for content
• Many have the wrong use model
• Use based on traditional loan model
• Many require a non-standard reader
• Few have a wide range of content
• MyiLibrary (Coutts)
• Offers advantages over others
• The right cost model
• The right use model
• Standard (PDF HTML) readers
• Wide range of content
• Can support dealer selection plans
• Publisher neutral publisher trusted

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Delivery
Interface Indicators Integration Infrastructure
Publishers Many interfaces Very little customization Inconsistent Very little opportunity
Aggregators Single interface Little customization Consistent Little flexibility Some opportunity
Local system Single interface Much customization Consistent Much flexibility Much opportunity Hardware staff required
Interface Integration
Publishers Many interfaces Very little customization Very little opportunity
Aggregators Single interface Little customization Some opportunity
Local system Single interface Much customization Much opportunity
Best short term option
Best long term option
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Content

• Discipline specific content
• High demand content
• Short term loan
• Inter-campus loan
• Critical mass
• Contemporary publications
• Acquisition of entire title lists
• Integration into dealer selection plans
• Virtual reference collection

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Promotion

• Promotion not instruction
• Creation of smart spots
• Field of Dreams approach
• If you build it, they will come
• but it is a slow process
• Integration into curriculum
• Changing institutional values

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Where we are heading
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Questions / DiscussionWarren
HolderUniversity of TorontoLibrarieswarren.hol
der_at_utoronto.ca
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