Summarize the elements of work flow analysis.

1
Chapter 4Learning Objectives

1. Summarize the elements of work flow analysis.
2. Describe how work flow is related to an
   organizations structure.
3. Define the elements of a job analysis, and
   discuss their significance in human resource
   management.
4. Tell how to obtain information for a job analysis.

2
Chapter 4Learning Objectives (continued)

1. Summarize recent trends in job analysis.
2. Describe methods for designing a job so that it
   can be done efficiently.
3. Identify approaches to designing a job to make it
   motivating.
4. Explain how organizations apply ergonomics to
   design safe jobs.
5. Discuss how organizations can plan for the mental
   demands of a job.

3
Developing a Work Flow Analysis
4
Relationship of Job Requirementsto Other HRM
Functions
Job Requirements
Recruitment
Determine recruitment qualifications
Selection
Provide job duties and job specifications for
selection process
Performance Appraisal
Provide performance criteria for evaluating
employees
Training and Development
Determine training needs and develop
instructional programs
Compensation Management
Provide basis for determining employees rate of
pay
5
Job Analysis

• The process of getting detailed information about
  jobs.

6
Parts of a Job Description

• Job Information Section
• Job Summary Section

7
Job Description (contd)

• Tasks, duties, responsibilities (TDRs)
• Knowledge, skills, abilities (KSAs)

8
(No Transcript)
9
(No Transcript)
10
(No Transcript)
11
Approaches to Job Design
12
Job Satisfaction is Slipping
13
Designing Jobs That Motivate

• Job Enlargement

• Job Enrichment

14
Characteristics of a Motivating Job
15
Job Characteristics Model

• Job Characteristics
• Skill variety
• Task identity
• Task significance
• Autonomy
• Feedback

• Psychological States
• Meaningfulness of the work performed
• Responsibility for work outcomes
• Knowledge of the results of the work performed.

• JobOutcomes
• Improved work performance
• Increased Internal motivation
• Lower absenteeism and turnover

16
Designing Jobs That Motivate (continued)Telework

• Telework the broad term for doing ones work
  away from a centrally located office.
• Advantages to employers include
• less need for office space
• greater flexibility to employees with special
  needs
• Easiest to implement for managerial,
  professional, or sales jobs.
• Difficult to set up for manufacturing workers.

17
Designing Jobs That Meet Mental Capabilities and
Limitations

• Work is designed to reduce the information-
  processing requirements of the job.
• Workers may be less likely to make mistakes or
  have accidents.
• Simpler jobs may be less motivating.
• Technology tools may be distracting employees
  from their primary task resulting in increased
  mistakes and accidents.