???????? ??????? ??????? ? IT

1
???????? ??????? ??????? ? IT
?????????? ?? 30,000 ???????? ?? ?????????? ?? ?
???????????? ????????? ???????? The Standish
Group International, Extreme Chaos, The Standish
Group International, Inc., 2000 ???????? ???????
??????? ? ? ?????? ??????? ??? ???????? ????
?????????? ????? ????? ?????????? ??
????????? ? ?????, ??????????????? ?????? ?/???
??????? ?? ???, ??? ??????????? ??????????? ??
???? ???????? ?? ?????
2
???????? ? Microsoft Solutions Framework

• ?.?.??????, vlpavlov_at_ieee.org

3
? ??????????

• ?.?.??????
• ???? ??????????? I?-?????????
• ??????? ????????????? ?? 2 ???
• ?????????? 100 ? ????? ???????
• ????????????????? ? ?????????????? ???????
• ???????????
• MSF Practitioner
• MCT, MCSD for .NET, MCSD
• CompTIA Certified IT Project
• ???? ACM, IEEE ? PMI

4
?????????? ????????? ??????? ??????????
IT-?????????
?????????? ?????????
???????? ?????? ?????? ??????? 38.6
??????? ????????????????? ?????????? 37.6
???????? ?????????? ???????????? ????? 32.1
???????? ?????????? ??????? 23.8
?????????????? ????????? 22.8
???????? ?????? ???????? ?? ????? 21.7
?????? ?????? Center for Business Practices ??
2002?. 42 ?????????? ??????????? ?????? ?
?????? Fortune 1000
5
??????? ????????????

• ?????? (project) ???????????? ??????????
  ??????? ????????????, ???? ??????? ??????? ?
  ???????? ??????????? ???????? ??? ??????
• ??????? (solution) - ????????????????? ????????
  ?????? ????????? (????? ??? ??????????-???????????
  ????????, ????????????, ???????? ?
  ?????????????), ??????????? ??? ??????????????
  ????????? ??????-??????????? ??????????? ?????????

6

• ???????
• (projects)
• ?????????? ????, ????????? ? ??????
• ?????? ? ??????????
• ????? ?????????? ??????? ??? ??????
• ???????????? ???????
• ???? ?????? ? ?????

• ????????
• (operations)
• ?????????? ???? ? ??????, ?????????? ?????????
• ??????????? ??????-???
• ??????????? ??????? ??? ??????
• ?????????? ???????
• ?????????? ?????????

7
MSF ? MOF

• MSF Microsoft Solutions Framework
• ?????? Microsoft ? ?????????? I?-?????????
• ??????? ?????????? ??
• ??????? ????????????? ??????????????
• MOF Microsoft Operations Framework
• ?????? Microsoft ? ?????????? I?-??????????
  (??????????) ?? ???????????

8
MSF ? MOF
Microsoft Solutions Framework
?????????
?????????????
???????
????????
Microsoft Operations Framework
9
???????? MSF

• ?????????????? ?????? MSF ??????? ???? ? 1994 ?.
• ? 2002 ?. ???? ???????????? ????????? ?????? MSF
  (v3.0)
• MSF ????????? ??????? ?????? ?????????
  Microsoft
• Windows XP ??????? ????? ?????? ???????, ???
  Windows 95, ??????????? ????????? ??????????? ?
  ??? MSF

10
????????? MSF
??? ??????
?????? ????????? ??????
?????? ?????????
??? ??????????
?????????? ???????????????????
?????????? ?????????????????
?????????? ?????????????????????
11
????????? MSF

• MSF ??????? ?? ???? ??????? ? ???? ?????????
• ??? ???????? ??????? ? 51 whitepapers
• http//www.microsoft.com/rus/msf
• http//www.microsoft.com/msf
• ???????? ???????? MSF ????? ? ???????, ?????
  ???????? ? ???????????

12
???????? ???????? ?????????? ????????
?????? ?? ???????? ? ?????? ? ?????
?? ?? ???????? ????, ??? ????? ??????
?? ?? ????? ???????? ??????????, ??????? ????
????? ??? ?????????? ??????
????????? ??????? ???????? ?????????????, ??
?????????? ???????????? ????? ????????
?????? ?? ???????? ???? ???????? ?? ??
????????
?? ?? ?????, ??? ???? ?????? ?????? ?? ??????
?????? ?????? ????? ???????
???????? ????????? ?? ?????????????
??????????????? ???????
?????? ??????? ?????? ??? ????????????
13
?????? ????????? ?????? MSF(??????? ???????? ?
??????? ????? ???? ????)
?????????? ?????????? ? ?????? ?????????
??????????? (??????, ????? ? ?.?.)
??????????????? ?????????
?????????? ??????????
???????? ???????? ? ???????????? ?? ?????????????
?????????? ?????????
??????????
??????? ??????????
?????????????? ???????????
????????????
????????? ????????????? ????????????, ??????????
??????????????? ???????? ????????
????????? ??????? ???????? ?????? ???? ?????
????, ??? ??? ??????? ???????? ? ???????
?????????? ????????
????????????? ????????? ? ????????????? ????????
14
MSF Team Model
Delivering the solution within project constraints
Satisfied customers
Building to specification
Enhanced user effectiveness
Approval for release only after all quality
issues are identified and addressed
Smooth deployment and ongoing operations
15
????????? ??????? ?????????
??????
Role cluster (role)
Program management
Functional areas
Project management
Solution architecture
Responsibilities
Drive overall solutiondesign Manage
functionalspecification
Tasks
Maintain traceabilitymapLiaise with
otherproject teams oninteroperabilityissues
16
?????? ????????? ??????
?????????? ????????????????? ???????????
??????????????? ?????????????????
???????????????????????? ??????
??????-????????????????????????????????
????????? ????????????????????? ????????
??????????????? ???????????????? ?????????????? ?
????????????? ????????????????????
???????????????????? ??????????????
???????????? ???????????????? ????????????????
?? ??????
??????????????????????????????? ?????????
??????????????????????? ????????????????????????
???????????? ??????????? ???????????????????????
? (??????????? ??????????? ?????? ???
????????????? ? ????????????? ???????????
?????????????)
?????????????????????????????????-?????????????
????? ???????? ???????? ????????
17
??????????????? ?????? ????????? ??????

• ? ????? ??????? ???????? ????? ???? ????? ?????
• ???? ??????? ????? ????? ?? ???? ????????? ?????
• ??????? ??????????
• ??????? ?????? ???????????
• ??????? ?????????????? ??????
• ????? ??????????
• ?????????? ??????? ????????????? ?????

18
??????? ?????????
??????????? ??????
?????????? ??????????
?????????? ?????????
??????????
????? ??????
?????????????? ???????????
????????????
?????????? ????????
?????????? ??????????
?????????? ??????????
?????????????? ???????????(??????????????
??????)
??????????
??????????
?????????????? ???????????
?????????????? ???????????
????????????
????????????
?????????? ??????????
?????????? ?????????? ?????????(??????
???????????)
?????????? ??????? ?????? ???????????(??????
???????????)
??????????
?????????????? ???????????
????????????
?????????? ??????? ?????? (?????? ???????????)
19
??????? ????????????? ?????
?????????? ?????????
?????????? ??????????
?????????? ????????
?????????????? ???????????
??????????
????????????
?????????? ?????????
?????????? ??????????
??????????
????????????
?????????????? ???????????
?????????? ????????
?????????
????????????
- ??????
20
??????????? ?????????
??????????????????
21
?????? ?????????
????????? ?????????
????????? ?????????
?????????
?????????? ??????? ??????????
????????? ??????? ??????????
????????????
????????????
????? ??????? ??????????
?????????? ?????????
??????????
22
????????? ???????? ?????? ??????? ???? ??
????????? ?????
23
???? (milestones) ? MSF

• ???? ??? ????? ?????????????, ??????
  ???????????? ????????? ? ?????????
• ???? ??? ?? ????? ????????????? ?????????????
  ? ????????????? ????????? ???????
• ?????????? (Deliverables) ???????? ??????????
  ??????????????? ????, ??? ???? ???? ??????????
• ??????? ???? (major milestones) ???????? ???????
  ?? ????? ???? ? ??????
• ??????????????? (??????????) ???? (interim
  milestones) ???????? ???????? ???????????? ?????
  ? ??????????? ????????
• ??? ??????? ??????? ????? ???? ???? ??????
  ??????????????? ???
• MSF ????????? ????? ???????? ?????
  ??????????????? ???

24
???? ??? ????? ???????? ??????? ? ????????
?????????????????????

• Milestone review meetings
• ????????? ?????????? ????? customer,
  stakeholders, sponsors ? ???????? ???????
• ???????? go/no-go ???????
• Post-milestone review meetings
• ????? ?????????? ??????, ?????????? ??????
• ?????????/??????????? ?????????????
  ????????????????? ???????? ??? ??????????? ??? ?
  ????????

25
????????????? ????
????????? ?????????
?????????? ??????? ???????????????
???? ????????? ?????? ????????????
????????? ?? ?????? ?????????
???????? ??????? ????????? ??????? ?????????
???????? ?????????? ??????????
?????????? ??????? ??????????
????????? ??????? ??????????
??????????? ?????????? ????????????
??????? ?????? ?????????????? ???????????? ???????
??????? ?????? ???????? ????? ??????? ???????
???????????? ???????????? ??? ????????????
?????????
??????? ?????? ???????? ???????????? ???????
??????? ???????
????? ?????????? ? ???????????? ??????????
????? ??????? ??????????
?????????? ?????????
????????? ????????????
????????????? ?????? 1 ?????????
????????????? ?????? 2 ?????????
????????????? ?????? N ?????????
26
??????????? ??????
???????????? ?????, ???????? ??????? ??????? ??
????????? ??????
????????????????
?????? 1
?????
27
??? ?????? ???? ?????? ????????? MSF ??????????

• ??? (????? ?????????) ???????? ??????????? ????
  ????
• ??? ??? ???????? ?????? ?? ??????? ????????? ??
  ???? ????

28
????? ?????????????? ? ????????
29
?????????? ?????????? ?????????

• ?????? (project) ???????????? ??????????
  ??????? ????????????, ???? ??????? ??????? ?
  ???????? ??????????? ???????? ??? ??????
• ?????????? ????????? (project management) ???
  ??????? ??????, ???????, ?????????????? ?
  ???????, ???????????? ??? ?????????? ?????
  ???????? ? ?????? ?????????????
  ??????????????????, ???????, ?????? ? ??????
  ???????????

30
?????????? ?????????? ????????? MSF

• ??????????? ????????????? ?????? ?? ??????????
  ????????? ????????????????? ? ????????? ANSI PMI
  PMBOK 2000
• ?? ??? ?? ????????? ? PMBOK ??????? ??????????
  ??? IT-????????, ????? ????, ??? ??????????? ???
  IT ????????? ??????????? ? PMBOK
• ?????????? ?????????? ????????? MSF ??????
  ???????????? ???????? ????? MSF ? PMBOK

31

• Project Management Institute (PMI)
• ????????????? ???????????? ???????????
• ??????? ? 1969 ?
• ????? ??? ????? ??????
• ????????????? ? ????? ??? 100 ???????, ? ?.?.
  ?????? ? ???????
• ????-???????? ? ???????????? (???)
• http//www.pmi.org

32
Guide to the Project Management Body of Knowledge

• ???????? ? ???? ?????? ?? ?????????? ?????????
• ??????? ?????? ???????????? ? 2000?
• ??????? ??????? ???? ???? ?????? ??? ??????????
  (96?) ??????
• ????? 36

33
PMBOK ???????? ???????? 39 ?????????,
??????????????? ? 9 ???????? ??????

• ?????????? ??????????????? ??????????
• ?????????? ??????? ????? ? ???????
• ?????????? ????????
• ?????????? ??????????
• ?????????? ?????????
• ?????????? ??????????
• ?????????? ?????????????
• ?????????? ????????? ? ???????????
• ?????????? ???????

34
??? ? PMBOK ??????????? ????????

• ?????? ??????? ????????? ? ????? ?? 9 ????????
  ?????? (?????????? ???????, ????????? ? ?.?.)
• ?????? ??????? ????????? ? ????? ?? 5 ?????
  ????????? (????????????, ?????????? ? ?.?.)
• ??? ??????? ???????? ??????????????? (??. ??????
  ?? ????????? ??????)
• ??? ???????? ???????? ???????
• ?????? ???????? ?????????????? ???????
• ??? ???????? ??????????? ????????
• ???????? ???????????? ??????? ?????????? ?????????

35
????????????? ???????

• ?????????? ????????? ????????????? ?????????????
  ???????, ????????? ?? ???? ????????, ??????????
  ????????? ??????? ? ?.?.
• ??????? ??????????
• ????????? project charter ????? ???????
• ???????? ???????? ???????

36
????????????? ???????
?????????????????
?????
??????

1. ?????????????? ????
2. ???????? ?????? ????????
3. ???????? ????????
4. ???????????? ??????????

1. ????? ???????
2. ?????????? ???????????? ???????? ???????
3. ???????????
4. ?????????

1. ???????? ?????? ????????
2. ?????????? ??????

37
????????? ???????????

• "????? ??????????? ???????? ????? ??????????,
  ???? ?????????? ??????? ? ?????" (????? ???????)
• ?????????
• "??? ??????? ?? ????? ??????? ???? ???????, ????
  ?????"

38
?????????? ???????????

• ?? ?? ????? ???????? ????????? ? ???????
• ?? ?? ????? ??????? ???????????? ?
  ???????????,???????? ????? ????????????????? ???
  ???????????? ?? ?????????
• ??? ????? ???????????? ??????? ????????????

???????????
???????????????
???????????



???????
?????
???????????
39
?????????? ?????????? ?????????
????? ???????????????? ??????????, ??? ????????
???????? ?????? ????????? ??????? ?? ???? ???
?????????????. ?????, ????? ???????? ??????? ???
40
WBS ????????? ????????????, ????? ? ???????????
??????? ???????
41
? MSF ??? ???? ???????? ???????
???????????? ?? ?????????? ????????
?????????????? ????? ???????? ?????? ???????
??????????????????? ??????????
?????? ?????
?????????? ??????????
?????????? ?????????
??????????
????????????
?????. ???????????
?????????? ????????
?? ?????? ????? ???????
?? ?????? ????????
42
?????????? ?????????? ???????

• ??????????? ???????
• ?????????????? ?? ??????????????? ???????
• ?????????? ?? ??????? ? ????????????????? ?
  ????? ???????
• ???????? ?? ?????????? ????????????????
  ???????????

• ?? ?? ??????? ? ??????? ?? ??? ?????????

43
?????????? ?????????? ???????
44
?????? ??? ??????????? ????? ????????
45
?????????? ?????????? ???????????
???????????
??????, ??????, ???????????
??????????
??????????
?????????????
46
MSF ???????? ? ????

• ??????????????? ????????
• Foundational Principles
• ???????? ?????????
• Key Concepts
• ?????????? ????????
• Proven Practices

47
??????????????? ???????? MSF

• ????????????? ??????????????? ??? ????????
  ??????????
• Clear accountability, shared responsibility
• ????????? ??????????? ??????????? ??????????
• Empower team members
• ???????????????? ?? ??????-???????????
• Focus on business value
• ?????? ???????
• Shared project vision
• ?????????? ???????? ?????? ?????? ? ?????????
• Stay agile, expect change
• ????????? ????????? ???????
• Foster open communications
• ?????????? ????? ?? ?????
• Learn from all experiences
• ???????????? ? ????????
• Invest in quality

48
MSF ?? ?????????? ????????????? ?????? ?????????
Microsoft

• ????????, ??? ??????????? ???????? ????????????
  ?? ????? ???????????? MSF ? ??? ???? ?????????
  ??????????? Borland
• ?? ????????? ??????? ?????????? ??????? ? ??????
  Borland ? Microsoft

49
???????? Borland ??? ??????????? ?????? ???
????????

50
?????????? ??????? Microsoft ? Borland ??
????????? ???? ???????

51
??????? ?? Microsoft, ??????????? ?? Borland...

52
??????????? ??????????, ?????? ??????? ?????????
?? I?-?????????
???????????????? ??????? ??????
???? ??????? ??????? MSF ????????? ????????? ISO, PMBOK
?????? ?????????? ??????? MOF, CMMI, SWEBOK, ????????? OMG ITIL, RUP, ????????? IEEE,????????? ISO
53
MSF ? ...

• PMI PMBOK
• Whitepaper MSF and the Project Management Body
  of Knowledge
• http//www.webster.edu/dlorenc/PMPStudy/Library/M
  SFandthePMBOK.doc
• RUP
• Whitepaper Microsoft Solutions Framework and The
  Rational Process
• http//www.rational.com/media/whitepapers/msfratpr
  cs.rtf
• CMM
• Whitepaper Microsoft Solutions Framework and the
  Capability Maturity Model
• http//www.aurelian.ro/MSF/RESOURCE_KIT-PAD/papers
  /MSFAndTheCapMaturityModel.doc
• ????????????? ????????? ????????? ??
  ?????????? ?????? MSF, ?????? ????? ??????? ????
  ???? ?? ??????

54
????????? RUP, MSF ? CDM
????????????? ??????? ???? ???????????????????? ? ??????????? ?????????
IBM Rational Unified Process 700 ????? ??????? ???????
Microsoft Microsoft Solutions Framework 0 ????? ????????????? ???????
Oracle Custom Development Method 1500 2500 Oracle ????????????? ???????
55
(No Transcript)
56
????????? ?? MSF

• ?? ?????????? ?????
• http//www.microsoft.com/msf
• http//www.microsoft.com/traincert/mcp/msf
• MCT ????? ???????? ?????? ? ????????? ?
  ???????????? ?????? 1846 ? 2710 ?????MCT
  Download Centerhttps//partnering.one.microsoft.
  com/mct
• ?? MCT ????? ?????????? ??? ????? ? ????. ?
  ????????? ????? ?????? ???????? ??????????
• ?? ??????? ?????
• http//www.microsoft.com/rus/msf

57
?? ????????????? (??????, ?????????) ????????

• ???? ?????????? ???????? ?????, ??????? (????????
  ??????????? ????????? ? ???) ????? ?? ??????????
  ? ?????? ????????????? ??????????, ?? ???????
  ????? ?????? ???????? ? ?????? ??????? ????????
  ??????????? (? ???? ???????) ?????? ???????
• C. ??????. ???????? ?????????????? ? ??????????
  ???????????? ???????????. ??????? ???? MCSD.
  ??????? ????????, 2002

58
??????? ? ??????? ??????????

• ???? ?????? ?? ?????????? ?????
• ??????? ???????? ????????? ?? http//www.microsoft
  .com/rus/msf
• ??????? whitepapers, ??????? ????????????????
  ?????????
• ????????? ??????? ?????? ? ???????????? ????????
  ?????????? ????? 2710 (??? - ??????)
• ? ?.?. UML ????????? (????????????? ?
  ????????????? ??????)

59
???? ????????? ???????? ????????

• ??????? ??????? ???? MSF whitepapers
• ???????? ?? ?????? http//www.microsoft.com/rus/ms
  f
• ???????? ???????? ??????????, ???????????? ?
  MSF-????????
• ???????? ?? ?????? http//www.microsoft.com/rus/ms
  f
• ?????? ???????????? ??????? MSF-??????? (.mpp
  ???? ??? MS Project)
• ?? ??????????? ??????? Microsoft ?? ???????? ????
  ?????? ? ????????????? ????????
• ??????????? ??????? ?.?.??????? MSF ??
  ???????????? ? ? ?????
• ?????? ??? ?????? ? ???? 2003 ? ?? ???????????
  ?????????? Microsoft ? ??????? ????????????? ?
  ?????? ???????????
• ?????? ?????????

60
????-??????

• ?????? ????????????
• ????????? ??????
• news//msnews.microsoft.com/microsoft.public.msf
  
• ?????? ?????? ??? MCT
• news//privatenews.microsoft.com/microsoft.privat
  e.mct.msfmof

61
???? MS 1846

• Microsoft Solutions Framework Essentials
• 3 ???, ?????????? ?? ????????????
• ????????? ??? ???????? MSF
• ???????????? ??????? ????
• http//www.microsoft.com/traincert/syllabi/1846Af
  inal.asp

62
???? MS 2710

• Analyzing Requirements and Defining Microsoft
  .NET Solution Architectures
• 5 ????, ?????????? ????????????
• ???????? ????????? ???? ???????????? ??? ????????
  ?????????? ?? (application development)
• http//www.microsoft.com/traincert/syllabi/2710bf
  inal.asp

63
??????? 74-100

• Microsoft Solutions Framework Practitioner
  Endorsement Exam
• 70 ????????
• 90 ?????
• ????????? ???? 70 (49 ????????)
• ???? - ??????????
• ?? ???????? ?????? ????????? MCP
• ????? ??????? ?????? ????? Prometric
• http//www.2test.com
• ? ??? ????????? ???????? - 50
• ? ??? - 125
• http//www.microsoft.com/technet/itsolutions/tandp
  /innsol/banmsfpro/default.asp

64
????????? ????

• ???????? ? ??????? ????????? ????????? ????????,
  ???????? ?????? ???? ?????? ? ???????? ????
  ?????? ?? ????????? ???????
• ?????? 5 ???????? ???????????? MSF (???????????)?
• ????? 6 ????????? ???????? ?????? ?????????
  ?????? MSF (???????????)?
• ????? 6 ??? ?????????? ????? IT-???????
  ??????????? ??????? ????????? MSF (???????????)?
• ?? ??????? ?????????? ???????? ?????????????, ??
  ?????????????? ? ???????? ? ?? ?????????? ?
  ??????????? ?????????

65
??????????

• MSF ?????? Microsoft ? ?????????? I?-?????????
• ??????? ?? 2 ??????? ? 3 ?????????, ?? ????????
  ? ??????? ?????????? ???????? ??
  http//www.microsoft.com/rus/msf
• ? ???? ???? CD ?? ???????? ?????????????????
  ??????????? ?? MSF
• ????????