Title: Enrollment Management 104 Records
1Enrollment Management 104Records Registration
- 1st Level Training
- Banner Forms, Common Questions,
- and Resources
2Topics
- Student Records Policy (FERPA)
- LoboWeb The Student View
- The Schedule of Classes (when, where, how)
- Appointment Dates
- Why Cant I Register?
- Wait List Information
- What are the Refund and Grade Deadlines?
- LOBOTrax Questions Answers
- When will my grades and/or degree be posted?
- Has my transcript been mailed?
3Student Records Policy (FERPA)
- FERPA applies to all interactions in whatever
format. - If the students identity has been validated, and
no Confidential flag is set, specific
non-directory information may be discussed. If
not, general information, assistance, and
guidance only nothing student specific. - Minimum validation requirements
- Chat from UNM account only
- Email from UNM account only
- Phone To be determined
- In Person Proper Photo-ID (LoboCard, drivers
license, passport, etc.) - FastInfo s 1904, 2933
4LoboWeb The Student View
- Students may find answers to most of their
questions in LoboWeb - Available Sections
- Registration Issues
- Appointment Date
- Grades Submitted
- FastInfo s 2350, 2312
5The Schedule of Classes
- The Schedule is made public approximately 2 weeks
prior to the start of registration. - Spring early November April , Summer and Fall
and the following Spring for ENG courses only at
this time. - schedule.unm.edu
- Links to both the LoboWeb version and several
other groupings of courses by Campus,
Evening/Weekend, On-Line, 1st/2nd Half, etc. - LoboWeb Search Class Schedule for Classes to
Add - Shows courses ready for registration, easier to
read by Department. - Only available for current students.
- FastInfo s 2312, 2313, 3211, 4144
6Appointment Dates
- Early registration for Fall and Spring is
available based on student level and earned
hours. - Beginning the Monday after Thanksgiving for
Spring. - Beginning the 3rd or 4th (if 5) Monday in April
for Fall. - There are no appointment dates for Summer,
registration is open for all beginning the 3rd or
4th (if 5) Monday in April. - Only hours at the current level (Associate,
Undergrad, Non-Degree, etc.) are counted. - Multi-term registration begins Summer 2011-Spring
2012. Spring 2012 has ENG courses only. - Transfer hours are included if they were
processed in time, April 1 for Spring and
November 1 for Fall. - Earned Hours by level may be found on SHATERM.
- FastInfo 2390
7SHATERM Earned Hours
Current student Level and Hours. Spring 2011
Fall 2012 have same date.
DO NOT release GPA or specific grades via phone,
email or chat!
8Why cant I register?
- There are several possibilities
- Relevant information can be found on
- SGASTDN Active or Inactive? Suspended?
- SFARHST Last term registered?
- SFAREGF Withdrawn or Eligible?
- SOAHOLD Advisement or other holds?
- SFASTCA Registration error messages?
- FastInfo 4168 was built to step through each of
them in detail, screenshots are presented here. - FastInfo s 4060, 4168 (internal for One Stop
staff)
9SGASTDN Active?
Student must be Active (AS) to register. Inactive
(IS) status normally requires re-admission.
If the student did not receive a grade for the
term they were admitted, a term change may be
needed see FI 4168 for more information.
10SGASTDN Suspended?
On the Academic Standing tab
Any Suspension (S1 1 semester, S2 1 year, or
S3 5 years) status will prevent registration.
Student should see their Academic Advisor for
information.
11SFARHST Last Registration?
- If the student has no registration in the last 3
terms, they need to re-apply. - If only non-gradable registration exists in the
last 3 terms, a term header is needed. - See FastInfo 4168 for more information.
Gradable status codes are RE, RS, RR, DG/OG, and
DW/OW. Non-gradable status codes are DR/OR,
DN/ON, DD.
12SFAREGF Withdrawn?
If the Status is not EL (Eligible), the student
has been withdrawn. Contact the Registrars
Office to update (FI 4168 for details).
This form also summarizes the students billable
tuition hours.
13SOAHOLD Active Holds?
There are several hold types, the most common are
Advisement (AV) and Bursar (B). Both will
prevent registration.
The student should see the office listed to
resolve any active hold.
The holds must be active (todays date within the
From and To dates listed) to prevent registration.
14Registration Error Messages
- There are a variety of restrictions a student may
encounter that prevent registration - CAMPUS, CLASS, CLOSED SECTION, COLLEGE, CORQ,
DEGREE, DUPL CRSE, LEVEL, MAJOR, PREQ and TEST
SCORE, PROGRAM, TIME CONFLICT. - All but LEVEL RESTRICTION may be overridden by
the Instructor (LoboWeb) or Department (SFASRPO). - MAXIMUM HOURS EXCEEDED must be corrected by the
Academic Advisor. - The error messages received by the student are
recorded on SFASTCA. - Explanation available via Help on LoboWeb
Registration pages. - FastInfo s 4060, 4828, 2349
15SFASTCA Registration Errors
Limit the display for readability by Querying on
CRN or other section information.
Actual error message seen by the student in
LoboWeb.
16SFAREGQ Registration Summary
When?
General information about the students courses.
Specific registration/class information may only
be released to Validated students. Yellow cards
for Pre-co reqs through Aug 1, 2011
Where?
17Waitlist
- Registration code appears as WL.
- The student is Waitlisted, NOT registered, which
has Financial Aid/Scholarship consequences. - The student can WL for more than one section of a
specific course. - Waitlist is not available for ENGL 101 102,
CHEM, BIOL 203, Open learning (off
pattern/short), and select other courses. - Waitlist stays active until the First Friday of
traditional semester, until 500 p.m., shorter
parts of term first day, and Wed. of the 1st week
of 8 week course - Adding, dropping and attempting to re-register on
the same date creates issues for the student.
Contact Records for assistance. - Encourage students to use the Registration
ADD/DROP option NOT the Search for classes to Add
menu option.
18What are the Refund and Grade Deadlines?
- Refer students to schedule.unm.edu Semester
Dates for details. - Refund and Grade deadlines vary significantly
based on the section schedule. - For 16 week courses, the last day to
- Add is the 2nd Friday
- Drop with a refund and without a grade is the 3rd
Friday - FastInfo s 3173, 2907
19LOBOTrax Questions Answers
- Q My degree program is wrong on LOBOTrax, what
do I need to do to change it? - A You will need to contact an academic advisor
in your college (i.e. Arts Sciences, Fine
Arts, Education, etc) They will be able to
update that information for you. - Q My LOBOTrax report says that I have met all
of the requirements. Do I need to do anything
else in order to graduate? - A Yes. You should have applied to graduate with
your college and you will also need to fill out a
form with the University Secretary. Also, see
Graduation in Fast Info for more detailed
information. - Q What if I run my LOBOTrax report and I get an
error? - A You will need to contact you academic advisor
to make sure that your degree program
information is correct. If it is correct and you
are still getting an error your academic advisor
will contact the Degree Audit Team in the
Registrars Office to see if there are any
technical difficulties that need to be resolved.
20LOBOTrax Questions AnswersContinued
- Q I transfer coursework from another college,
will it show on my LOBOTrax report? - A Yes. It will be either an articulated course
(a course that has an equivalent here at UNM)
or a generic course in which only the credit
hours transfer. - Q Is there a list of all the courses I have
taken here at UNM on my LOBOTrax
report? - A Yes. At the bottom of every LOBOTrax report
there will be a list of all of your UNM
coursework by semester. After your UNM coursework
there will be a list of all of your transfer
coursework if you have any. - Q What do all of the symbols on my LOBOTrax
report mean? - A There is a legend at the bottom of every
LOBOTrax report that will tell you exactly what
all of the symbols on the report mean. - http//registrar.unm.edu/lobo_trax/index.php
21When will my grades be posted?
- Grading opens for faculty the Friday prior to
Finals Week. - Grades post to the student record after 8pm the
day the instructor submits them. - If a grade is not available, the student should
contact the instructor for additional
information. - Term and Cumulative GPA information is not
available until End of Term processing has been
completed, typically 2 weeks after the last day
of Finals Week. - FastInfo s 2022, 3148
22SFARHST Registration and Grades
DO NOT release specific grades via phone, chat,
or email!
Grades rolled to student record and so visible in
LoboWeb
- Registered RE, RR, RS
- Dropped no grade DC/OC, DR/OR, DN/ON. DD
- Dropped with grade DG/OG, DW/OW
Grades entered by Faculty
23When will my degree be posted?
- Degrees are posted (changed from Pending to
Awarded) as the Certified lists are received from
each College, approximately 6 weeks after the end
of the semester. - If a student needs a Degree Certification prior
to this, they should contact their College or
Department for a memo on letterhead. - The Commencement ceremony happens before the
students degree is awarded. - Diplomas are printed as the degrees are posted.
- FastInfo 2061
24SHADEGR Degree Status
Term and Date of degree, Status Awarded (AW),
Pending (PD)
25Has my transcript been mailed?
- Transcripts are generally printed within 2
business days of request receipt (online). They
are mailed the business day following (at the
latest) the print date on SHARQTC. Requests
mailed to UNM take 3-5 business days after
receipt. - Transcripts are mailed as USPS 1st Class Mail or
online orders can request FEDEX. - Electronic orders are released within hours of
the order. - If it has been more than 2 weeks, and less than 3
months, from the print date and the transcript
has not been received, it may be eligible for
resend. Refer to the Registrars Office. - Verification holds and coursework prior to 1984
can delay processing. - FastInfo 1895 and registrar.unm.edu/trans.htm
have more details and the order form.
26SHARQTC Transcript Requests
- To find out where it was sent, click on the
Issue Information tab. - Official/unofficial
- Last term with information
- When was it printed/mailed?
27Other Useful Information
- Section Information
- SSASECT Summary, Special Approvals, Capacity,
Instructor - SSARRES Restrictions
- SSAPREQ Pre-/Co-Requisites
- If the student has questions about meeting a
pre-requisite, they should see their Academic
Advisor.
- Overrides that have been granted to the student
by the Instructor or Department on SFASRPO.
28Things to Remember
- FastInfo Errors encountered by students are
nearly all addressed in this system, especially
registration - 4168 for step-by step resolutions,
- 4060 for students
- Informational Websites
- registrar.unm.edu
- onestop.unm.edu
- maps.unm.edu
- Click and Print these handouts for reference
- Key to Banner forms,
- Key to Registration Codes and Errors,