UW-Madison IT Strategic Plan

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UW-Madison IT Strategic Plan Emerging
Themes Infrastructure and Administration/Campus
Services
August 18, 2008
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Introduction

• Emerging themes (not priorities yet)
• Are we headed in the right direction?
• Notes posted on CIO web site - http//www.cio.wisc
  .edu/plan/
• Many more opportunities to participate

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Achieving Service Excellence
Teaching Learning
Outreach Public Service
Local Enterprise-wide Campus Services
Information Technology Service Infrastructure
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Infrastructure
Emerging Themes
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Infrastructure
What is Missing?
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Administration/ Campus Services
Emerging Themes
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Administration/Campus Services
What is Missing?
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Emerging Overarching Themes (1)

• Collaboration/Communications
• Sustainable funding models
• Alignment
• A range of service levels
• The value of work at the edge
• A campus IT infrastructure roadmap

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Emerging Overarching Themes (2)

• Service Metrics
• Safeguarding Data
• Professional Development
• Diversity and Hiring Practices

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A Few Thoughts

• What if the concepts of centralized and
  decentralized IT service are dead?
• What if we are the ones sustaining the silo
  culture?
• Do we have the ability to fundamentally think
  differently about IT service?

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Think strategically
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Dot Exercise(only one dot per priority)

• Green Dot On target
• Yellow Dot On target, but needs some adjustment
• Red Dot Disagree that this should be a priority