Title: IB syllabus says:
1IB syllabus says
Cultural Dimensions of Behavior
- Examine the role of two cultural dimensions on
behavior (Individualism vs. Collectivism and
Masculinity vs. Femininity)
Understanding and respect for cultural norms can
promote successful interactions
2Cultural Dimensions and Behavior
- In addition to cultural norms, another component
of culture is dimensionsthe perspectives of a
culture based on values and cultural norms. - Hofstedes classic survey study (1973) involved
asking employees of the multinational company IBM
to fill in surveys about morale in the workplace.
- He then carried out a content analysis on the
responses he received, focusing on the key
differences submitted by employees in different
countries. - His research looked at the 40 most represented
countries in the surveys. The trends he noticed
he called dimensions.
3Why are cultural dimensions important?
- Hofstede argues that understanding cultural
dimensions will help facilitate communication
between cultures. - Understanding and respect of cultural norms can
promote successful international diplomacy as
well as international business. - Hofstede gives the example of cultural
differences in business interactions in Middle
Eastern countries and western countries like the
US..
4The importance of understanding culture
- When negotiating in western countries, the
objective is to work towards a target of mutual
understanding and agreement, and shake hands when
that agreement is reacheda cultural signal of
the end of negotiations and the start of working
together. - In Middle Eastern countries, much negotiation
takes place leading into the agreement, signified
by shaking hands. - However, this does not signal that the deal is
complete. In fact, in Middle Eastern culture it
is a sign that serious negotiations are just
beginning.
5The importance of understanding cultural
dimensions
- Imagine the problems this creates when each party
in a negotiation is operating under diametrically
opposed cultural norms. - This is just one example of why it is critical to
understand other cultures you may be doing
business with, whether you are on a vacation in a
foreign country, or negotiating a
multimillion-dollar business deal.
61st Cultural DimensionIndividualism vs.
Collectivism
- One dimension is individualism vs. collectivism.
- According to Hofstede (2005)
- In individualist societies, the ties between
individuals are loose everyone is expected to
look after himself or herself and his or her
immediate family. - In collectivist societies, from birth onwards
people are integrated into strong, cohesive
in-groups, often extended families (with uncles,
aunts, and grandparents), which provides them
with support and protection throughout their
lifetime. However, if an individual does not live
up to the norms of the family or the larger
social group, the result can sometimes be severe.
- Countries high on individualism USA, UK, Canada
- Countries high on collectivism South Korea,
Singapore, Japan
7Individualism vs. Collectivism
- Highly individualist cultures believe individual
is most important unit . - People taking care of themselves (including
immediately family only) - Self-orientation
- Identity based on individual
- Guilt culture
- Making decisions based on individual needs
- I mentality
- Emphasis on individual initiative and achievement
- Everyone has a right to a private life
- Highly collectivistic cultures believe group is
most important unit. - Expect absolute loyalty to group (nuclear family,
extended family, caste, organization) - Group-orientation
- Decisions based on what is best for the group.
- Identity based on social system
- Shame culture
- Dependence on organization and institutions
(Expects organization / institution / group to
take care of individual) - We mentality
- Emphasis on belonging
- Private life invaded by institution and
organizations to which one belongs
8Individualism vs. Collectivism
- Markus and Kitayama (1991) characterized the
difference between US and Japanese culture by
citing two of their proverbs - In America, the squeaky wheel gets the grease
in Japan, the nail that stands out gets pounded
down. - Markus and Kitayama argue that perceiving a
boundary between the individual and the social
environment is distinctly western in its cultural
orientation, and that non-western cultures tend
towards connectedness. - Marcus and Kitayama also showed images of a fish
leaving a shoal of fish and found differences
between how eastern and western participants
attributions of the fishes behavior
9Hedden (2008) how cultures perceive a line.
The effect of cultural dimensions on behavior
- Hedden (2008) carried out a study were westerners
and easterners were required to estimate the
length of a line either on its own (1), or inside
a rectangular box(2). - Participants brain activity was monitored using
fMRI. Hedden found that participants from the
collectivist culture would have more brain
activity when required to estimate the length of
the line on its own, and less when asked to
estimate it in relation to the other line. Hedden
concluded that culture influences how we think
about and solve problems. Easterners tend to
focus on the line in relation to its surroundings.
(1)
(2)
10Marcus (2008) culture and solving puzzles.
The effect of cultural dimensions on behavior
- Marcus did an experiment measuring how well
8-year-olds could solve puzzles, American
children performed best when solving puzzles
they had chosen themselves, while Asian children
performed best when solving puzzles they were
told their mothers had chosen for them - Marcus believed this was because American
children brought up in an independence- minded
culture felt best when they were exercising free
choice, while the Asian children assumed that
their mothers had their best interests at heart.
112nd Cultural DimensionMasculinity vs. Femininity
- A second dimension identified by Hofstede (2005)
is masculinity vs. Femininity - Masculinity stands for a society in which social
gender roles are clearly distinct Men are
supposed to be assertive, tough, and focused on
material success women are supposed to be more
modest, tender, and concerned with the quality of
life. - Femininity stands for a society in which social
gender roles overlap Both men and women are
supposed to be modest, tender, and concerned with
the quality of life. - Countries high on masculinity Japan, Venezuela,
Mexico - Countries high on femininity Norway, Sweden,
Spain
12Hofstedes (2008) Analysis of the Masculinity
cultural dimension in Mexico
The effect of cultural dimensions on behavior
- Through analyzing the data from his IBM studies
Hofstede determined that Mexico has a very high
masculinity rating. In fact it is the second
highest in the Latin American countries. They
have a score of 69. This means that the male
gender aspects control most of the society. The
male values that characterize the masculinity
rating are assertiveness and competitiveness. - Masculinity vs. Femininity in the Workplace
- The division of labor by gender in 1995 had 35
participation of women and 75 participation of
men. - Women typically earn less than men and they are
also typically less educated. - However, things are changing, in 2001, women made
up 27.3 of legislators, senior officials, and
managers - In the business world typical Mexican machismo
behavior is fading and changing to recognize
women in high regard. - Masculinity vs. Femininity in the Family
- Family is the main aspect of Mexican lifestyle.
Extended family members are just as important as
the immediate family members. The women are in
charge of the home and the workplace is where the
men have control. The girls are carefully
monitored until marriage while the boys are
expected to demonstrate control and pride. The
father is typically the head and authority figure
in the families. -
13Hofstedes (2008) Analysis of the Masculinity
cultural dimension in Spain
The effect of cultural dimensions on behavior
- According to Geert Hofstede's IBM studies on
Cultural Dimensions, Spain ranked at about 38 out
of 100 on Masculinity which proves that the
country is a low masculine country and is
considered more of a feminine country. It is
lower in comparison to other European countries
which averaged out to about 55 out of 100. - Masculinity vs. Femininity in the Workplace
- men and women are being seen an equal, more women
are starting to enter the workforce and doing
work that often is left up to men to do - In rural areas, both sexes garden and tend
cattle, sheep, and goats. Women perform men's
tasks when necessary but are least likely to
drive a plow or tractor. - Women are slowly taking a step ahead in the
business world. Those that work outside of the
home are often found throughout the business,
professional, and political world. - Masculinity vs. Femininity in the Family
- Spanish women are finding new kinds of freedom
from their traditional roles as wives and mothers
of large families. There seem to be relatively
few barriers to their advancement in most kinds
of work. Spaniards have long accepted the
independence of women and the prominence of some
of them (including their queens and noble women).
Women's present emergence in the workforce, in
the professions, and in government occurred in
Spain without a marked feminist rebellion.
14Evaluation of Hofstedes cultural dimensions
- STRENGTHS OF THE THEORY
- The first and most successful attempt to gather
data on cultural differences and quantify and
consolidate it into a useful and highly
applicable manner. - These concepts give psychologists a way to
generalize about cultures in order to better
discuss the role that culture plays in behavior. - Crucial to understand and respect cultural
dimensions in a globalized world - Important for international business and also
political relationships between cultures and
nations. - There is compelling support for the Masculinity
vs. Femininity from Hofstedes own analysis of
Spain and Mexico - There is experimental evidence (Markus
Kitayama, 1991) (Hedden, 2008) (Marcus, 2008) to
support the cultural dimensions of Individualism
vs. Collectivism
- LIMITATIONS OF THE THEORY
- Its important to avoid making generalizations -
not all people from a particular culture behave
in the same way. - Its important to also recognize these important
and significant individual differences between
people. - Hofstedes scales are based on data collected
through surveys, so some of the data could be
unreliable and subject to bias e.g.
participants may have answered questions in the
expected manner and not truthfully. - Its important to avoid cultural determinism as
other factors (biological/ cognitive) are also
important in understanding human behavior. - Any theory considered in isolation can be
criticized as being reductionist. - At the moment, experimental research into the
dimensions of Masculinity vs. Femininity is
lacking. - Kuschel (2004) argues that culture cannot be used
as an explanation of an individuals behavior
15Questions Cultural dimensions
- What is the name of the researcher that developed
the concept of cultural dimensions? - How did Hofstede carry out his early research
into cultural dimensions at IBM? - What concepts did he develop after his research?
- Why is understanding cultural dimensions
important? - Explain the example Hofstede presents to
illustrate the importance of understanding
cultural norms - Explain how individualist and collectivist
cultures are different, using 6 examples. - What can be the consequences of not living up to
the cultural norms in a collectivist culture?
Give an example. - What proverbs do Marcus Kitayama (1991) to
illustrate cultural differences? - What did Marcus Kitayama (1991) find when they
showed easterners and westerners animations of
fish? - What does Heddens (2008) research tell us about
how different cultures perceive a line? - What does Marcus (2008) study tell us about
culture and problem solving? - Explain the difference between the cultural
dimensions of Masculinity vs. Femininity, using 3
examples? - What did Hofstede discover from his analysis of
Masculinity vs. Femininity in Mexico? (in terms
of the workplace and family) - What did Hofstede discover from his analysis of
Masculinity vs. Femininity in Spain? (in terms of
the workplace and family) - Give 5 strengths and 5 weaknesses of Hofstedes
theory of cultural dimensions.
16SAQ writing
- Write an SAQ answering the following question.
- Outline the role of two cultural dimensions in
behavior
17This is the research we have covered from this
LOA- work in pairs to identify each one with a
bullet point of detail
- Heider (1958)
- Zimbardo et al. (1973)
- Jones and Harris (1967)
- Ross et al. (1977)
- Fiske Taylor (2008)
- Lau Russell (1980)
- Kashima and Triandis (1986)
- Tajfel (1978)
- Cialdini et al. (1976)
- Tajfel et al. (1971)
- Sharif (1954)
- Elliot (1968)
- Bandura et al. (1961)
- Charlton et al. (2002)
- Sabido
- Aaronson (1995)
- Campbell (1967)
- Hamilton Gifford (1976)
- Cialdini et al. (1975)
- Dickerson et al. (1992)
- Asch (1951)
- Perrin and Spencer (1988)
- Stang (1973)
- Friend et al. (1990)
- Moscovici and Lage (1976),
- Janis (1972)
- Festinger (1954)
- Berry (1967)
- Smith and Bond (1993)
- Matsumoto (2004)
- Herscovits (1948)
- Moghaddam (1993)
- Jahoda (1978)
- Hofstede (1973)
- Hedden (2008)
- Marcus (2008)
- Hofstede (2008)