Joint ITU/ECA Regional Workshop on Information and Communication Technologies (ICT) Indicators Gaborone, Botswana 26-29 October 2004

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Joint ITU/ECA Regional Workshop on Information
and Communication Technologies (ICT)
IndicatorsGaborone, Botswana26-29 October 2004
Top 50 Telecom Indicators

• Esperanza.Magpantay_at_itu.int
• Market, Economics and Finance Unit
• Telecommunication Development Bureau

Host Botswana Telecommunications Authority (BTA)
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Background

• Indicators published in Yearbook of Statistics
  and World Telecommunication Indicators database
• Based on Telecommunication Indicator Handbook
• Updated during the last World Telecommunication
  Indicators Meeting, January 2003

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Guidelines

• International comparability Trade-off between
  wish list (everything!) and most important and
  most likely to collect from most countries
• Telecom sector mandate Subscriber, usage and
  revenue statistics
• Audience Analysts, governments and not
  operational

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Categories of current Top 50

• Telephone network
• Other services
• Quality of service
• Traffic
• Tariffs
• Staff
• Revenue
• Investment

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Telephone network

1. Main telephone lines in operation
2. Total capacity of local public switching
   exchanges
3. Main lines connected to digital exchanges
4. Main lines which are for residential use
5. Main lines in urban areas
6. Number of localities with telephone service
7. Public pay phones

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Mobile services

• Cellular mobile telephone subscribers
• - Cellular mobile subscribers prepaid
• Digital cellular mobile telephone subscribers
• Mobile Internet subscribers
• Percent coverage of mobile cellular network
• Land area
• Population

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Text/Data network services

• Number of telex subscriber lines
• Private leased circuits
• Total subscribers to public data networks
• Internet subscribers
• Dial-up
• Broadband
• Cable modem
• xDSL
• Other

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Text/Data network services

• Internet users (should be collected by regular
  NSO survey)
• Percent female Internet users
• Female Internet Users as of female population
• Public Internet access facilities
• PWLAN Locations
• ISDN Subscribers
• Basic rate ISDN subscribers
• Primary rate ISDN subscribers

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Quality of Service

1. Waiting list for main lines
2. Faults per 100 main lines per year
3. Percent of telephone faults cleared by next
   working day

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Traffic

• Local telephone traffic (minutes)
• Fixed to mobile traffic
• National telephone traffic (minutes)
• International
• incoming telephone traffic (minutes)
• outgoing telephone traffic (minutes)
• Dial-up Internet traffic (minutes)
• Mobile traffic
• Outgoing mobile traffic (minutes
• Number of mobile SMS sent

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Traffic (cont.)

• International outgoing telegrams
• International Internet bandwidth (Mbps)
• Incoming
• Outgoing
• Public data traffic (non-Internet)

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Tariffs

• Fixed telephone
• Connection fee for telephone service
  (residential, business)
• Monthly subscription for telephone service
  (residential, business)
• Price of a 3-minute fixed telephone local call
  (peak rate)
• Price of a 3-minute fixed telephone local call
  (off-peak rate)
• National telephone call charges
• International telephone call charges

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Tariffs

• Mobile cellular
• connection charge - postpaid, prepaid
• subscription charge - postpaid
• price of per minute local call (peak) - postpaid,
  prepaid
• price of per minute local call (off-peak) -
  postpaid, prepaid
• Price of national SMS - postpaid, prepaid

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Tariffs

• Leased line charges
• Data communication charges
• Internet charges
• Connection charge
• Monthly rental charge
• Usage charge

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Staff

• Total full-time staff in telecommunication
  services
• Female telecommunication staff
• Mobile communications staff

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Revenue

• Total revenues from all telecommunication
  services of which
• Revenues from telephone service
• Income from telephone connection charge
• Income from telephone subscription charge
• Income from local calls
• Income from national long distance calls
• Income from International calls
• Revenues from data transmission (including
  Internet access)
• Revenue from leased lines
• Revenue from mobile communications services
• Other revenues
• Value-added from telecommunications

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Investment

• Total annual investment in telecom
• Foreign
• Mobile
• Fixed

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Broadcasting

• Radio sets
• Households with radio
• Television sets
• Households with a television
• Homes passed by cable television
• Cable television subscribers
• Direct to Home satellite antennas

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Thank you for your attention!

• Magpantay_at_itu.int
• http//www.itu.int/ITU-D/ict/material/Top50_e.doc