EMPLOYEE TRAINING

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EMPLOYEE TRAINING

• by
• Gary Batis

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LEARNING OBJECTIVESby Gary Batis

• Identifying trainings ongoing process in the
  workplace
• Understanding there is a reasonable cost
  associated with training activities, standards,
  resource requirements, and organizational impacts
  
• Identifying training resources, internal experts,
  or consultants

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BENEFITS OF TRAINING

• Identify resources gaps
• Reveal weakness and strengths
• Clarify staff roles and tasks
• Build teamwork
• Better employee retention
• Increase productivity
• Improve safety awareness

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INTERNAL TRAINING TOOLS

• Operation and maintenance manuals
• IIPP policy
• Standard operating procedures
• General safety practices
• Training staff matrix safety and technical

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STAFF MATRIX COMPONENTS

• Basic working level
• Journeyman level
• Advance level
• Instructor level
• Competent person

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TRAINING ASSESSMENT

• Required certification
• Employee interest individual or group
• Identify training throughout the entire
  organization
• Develop a meaningful training program for the
  near future
• Determine if the training is to be taken
  seriously and will benefit the individual and the
  organization

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LEARNING RESOURCES

• APWA Certificate Programs CPFP and CPII
• Technical certification programs
• State required safety and training certification
• Off-site training, local colleges certificate
  programs
• Computer on-line and home study courses
• Workshops, seminars, conferences
• Associations and professional organizations
• Publications, newsletters, and internet.

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TRAINING ORIENTATION CHECKLIST

• Policies and practices
• Compensation
• Benefits
• Attendance expectations
• Alcohol and drug testing
• Employer/employee relations
• General safety training
• Specialized training requirements related to the
  job

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TRAINING DOCUMENTATION

• Training title and date
• Agenda
• Number lines for attendee signatures
• Trainer or instructor name
• Copies of training materials and handouts

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TRAINER LESSON PLAN

• Explain the value of the new skill or knowledge
• Clearly define what the trainee gains from the
  lesson
• Match lesson with objective
• Provide learning experiences
• Always include examples
• Encourage feedback
• Add a personal touch