BOB Profile

1
Bank of Baroda A Story of Commitment,
Consistency Credibility Financial Results Q3
Apr-Dec, 2011-12 (FY12) Dr Rupa Rege
Nitsure Chief Economist January 25, 2012
2
Bank of Baroda Comfortably Beats its
Guidance for Q3, FY12

• Global Business Size Rs 6,09,867 crore on 31st
  Dec, 2011 up 24.8, y-o-y
• Market Share in Aggregate Deposits up from 3.70
  in Mar07 to 4.14 in Dec11
• Market Share in Credit up from 3.53 in Mar07 to
  4.09 in Dec11
• Global Loan-book Rs 2,60,661 crore on 31st Dec,
  2011 up 25.8, y-o-y
• ROAA at 1.29 - above 1.20
• ROE at 21.35 - above 20.0
• NIM (Global) 2.99 - close to 3.0
• NIM (Domestic) 3.51
• Operating Profit at Rs 2,608.19 crore up 40.9,
  y-o-y
• Net Profit at Rs 1,289.85 crore up 20.7, y-o-y
  
• CRAR (Basel II) 13.45 Tier 1 Capital Ratio
  9.31 (without adding the first nine months
  profits of FY12)
• Gross NPA 1.48
• Net NPA 0.51

3
Bank of Baroda Key Strengths

• Bank of Baroda is a 103 years old State-owned
  Bank with modern contemporary personality,
  offering banking products and services to Large
  industrial, SME, retail agricultural customers
  across the country.

Uninterrupted Record in Profit-making and
Dividend Payment
Overseas Business Operations extend across 24
countries through 86 Offices
Modern Contemporary Personality
Strong Domestic Presence through 3, 691
Branches 1,838 ATMs
Pioneer in many Customer-Centric Initiatives
Provides Financial Services to over 43 mln
Customers Globally
First PSB to receive Corporate Governance
Rating (CGR-2)
Relatively Strong Presence in Progressive
States like Gujarat Maharashtra
Robust Technology Platform with 100 CBS in
Indian Branches
A well-accepted recognised Brand in Indian
banking industry
4
Domestic Branch Network

• Bank has added 983 branches in its Indian
  operations during Dec06 to Dec11.
• With this, its domestic branches totaled 3,691 at
  end-Dec, 2011.
• During Apr-Dec, FY12, the Bank opened 327 new
  branches.
• Bank still has 383 licences left with it to open
  branches during FY12.
• Banks newly opened branches during Apr-Dec, FY12
  are well diversified across the nation, though a
  large no. of branches were opened in UP
  Uttaranchal Gujarat Southern Zones Rajasthan.
  
• Around 59.4 of the Banks network at the
  end-Dec, FY12 was situated in rural semi-urban
  areas.

Regional Break-up of Domestic Branches as on 31st Dec, 2011 Regional Break-up of Domestic Branches as on 31st Dec, 2011 Regional Break-up of Domestic Branches as on 31st Dec, 2011 Regional Break-up of Domestic Branches as on 31st Dec, 2011
Metro Urban Semi-Urban Rural
809 689 957 1,236
5
Robust Technology Platform

• As on 31st Dec 2011, the Banks entire domestic,
  overseas and RRBs i.e., five sponsored RRBs
  related operations were on the CBS platform.
• Bank has developed IT facilities for
  online/offline account opening through Business
  Correspondents under Financial Inclusion.
• Banks retail corporate customers enjoy
  several facilities under its Internet Banking
  Delivery Channel such as fund transfers to self
  third party (within BoB) online payment of bills
  taxes, rail-ticket booking, temple donations,
  online subscription to IPOs/FPOs thru ASBA
  institutional fee payment. The SMS alerts
  RTGS/NEFT transactions are also implemented in
  the Internet Banking Portal.
• Bank has implemented Internet Banking in 11 of
  its overseas territories , notably Oman,
  Tanzania, Uganda, Kenya, Mauritius, Seychelles,
  Botswana, New Zealand, UAE, Fiji, UK.
• Bank has also implemented RaidFunds2India
  solution in all the major territories.
• Bank has built a State-of-the-Art Data Centre
  conforming to Uptime Institute Tier-3 standard
  a Disaster Recovery Site in different seismic
  zones to ensure uninterrupted banking services
  delivery to customers.
• Banks Mobile Banking (Baroda M-Connect)
  provides various facilities to its customers like
  balance-enquiry, mini-statements, linking of
  multiple accounts, funds transfer, bill
  payments, ticket booking, shopping, feedback
  facilities, etc.
• Banks Mobile Banking application is available on
  all Leading Brands including Blackberry, Android,
  iPhone, Windows, etc.
• Anti Money Laundering (AML) has been implemented
  in India and 20 of Banks overseas territories.

6
Robust Technology Platform

• Bank has developed an Integrated Global Treasury
  Solution in its major territories like U.K., UAE,
  Bahamas, Bahrain, Hong Kong, Singapore, Belgium,
  USA and India to achieve reduced cost of
  operations better fund mgmt.
• Bank has a centralised SWIFT system for India
  its 21 overseas territories.
• Internet Payment Gateway has been implemented to
  facilitate e-commerce transactions in multi
  currencies across the globe.
• Bank has introduced the facility of Multiple
  Accounts being linked to a single Debit Card
  (verified by Visa, CVV2) and also Mobile Number
  registration thru ATMs in CBS for SMS Alerts.
• E-tax payments thru ATMs are also facilitated
  and Mobile ATMs are introduced in several cities.
• To provide safe online banking services to its
  customers protect them from phishing attacks,
  Bank has implemented a Fraud Management Solution.
• Back Office functions have been centralised in
  the Bank at City Back Offices eight Regional
  Back Offices ( at Baroda, Jaipur, Lucknow,
  Bhopal, Coimbtore, Kolkata, Mumbai Jamshedpur)
  to improve the delivery of services.
• Bank has set up two Contact Centres in Lucknow
  Baroda to fast addresse the customer queries
  grievances.
• Cash Management Solution is implemented to
  provide operational support to customers ALM.
• BoB IIT an exclusive IT Training Centre has
  been set up in Ghandhinagar to educate the Banks
  staff in all IT related products services.

7
Concentration () Domestic Branch Network As
on 31st Dec, 2011
8
Pattern of Shareholding 31st Dec, 2011
As on 31st Dec, 2011

• Share Capital Rs 392.81 crore
• No. of Shares 391.55 million
• Net worth Rs 24,168.56 crore
• B. V. per share Rs 617.26
• Return on Equity (Apr-Dec, FY12) 19.25
• Return on Equity (Q3, FY12) 21.35

• BOB is a Part of the following Indexes
• BSE 100, BSE 200, BSE 500 Bankex
• Nifty Junior, BankNifty, CNX 100, CNX 500
• BOBs Share is listed on BSE and NSE in Future
  and Options segment also.

9
Comparative Performance of BoB Stock Dec10
to Dec11
Index/Stock Value (31st Dec10) Value (31st Dec11) Change
Sensex 20,509.09 15,454.92 -24.6
Nifty 6,134.50 4,624.30 -24.6
Bankex 13,379.73 9,153.39 -31.6
BankNifty 11,791.45 7,968.65 -32.4
BoB-BSE 896.50 660.85 -26.3
BoB-NSE 896.70 665.35 -25.8
10
Indias Macro Health Dec10 to
Dec11
Indicator Apr-Nov, 2010 Apr-Nov, 2011
Infrastructure Industries Growth (, yoy) 5.0 4.6
IIP Growth (, yoy) 8.4 3.8
Exports (US Bln) 144.66 192.69
Trade Deficit (US Bln) 93.00 116.84
Dec, 2010 Dec, 2011
Food Inflation 15.1 0.7
Fuel Inflation 11.3 14.9
Non-Food Mfg Inflation 6.3 7.7
Overall Inflation 9.5 7.5
PMI, Manufacturing 57.7 54.2
Passenger Car sales (, yoy) 28.9 10.9
End-Dec, 2010 End-Dec, 2011
Bank Credit (, yoy) 24.4 15.9
Bank Deposits (, yoy) 16.5 16.9
FER (US Bln) 297.33 296.69
Exchange Rate (Rs/US) 44.70 53.10
11
Economic Banking Outlook

• Global growth forecasts for 2012 have been
  revised downwards by most of the multilateral
  agencies investments firms due to the European
  sovereign debt crisis ripple effects of 2008
  crisis.
• Developing countries like India would still lead
  the global growth but at slower pace.
• Weaker global growth and domestic capex slowdown
  has made RBI revise downwards Indian GDP growth
  projection to 7.0 from 7.6 for FY12.
• RBI expects the growth for FY13 to be slightly
  faster than FY12 growth, though investment
  slowdown of FY12 may impact the trend output
  growth a major worry.
• Despite growth slowdown, RBI has retained its
  inflation projection at 7.0 due to the likely
  impact of rupee depreciation repressed fuel
  inflation
• Inflationary risks to continue in FY13 due to
  continued price pressures from protein rich
  items, global energy prices, downward bias in
  rupee, etc.
• RBI has lowered indicative projection for
  non-food credit growth from 18.0 to 16.0 for
  FY12
• Fiscal slippage has been crowding out private
  investment fuelling inflationary pressures
• Going by the current trends, FY13 is likely to
  be qualitatively similar to FY12 unless Union
  Budget announces some pending reform measures
  and revives the financial markets

12
Banks Business Growth (Y-O-Y) Dec06 to
Dec11
13
Banks Profitability Dec06 to Dec11

• During the last five years, the Banks Gross
  Profit during Nine Months (Apr-Dec) has grown at
  the robust CAGR of 31.4 Net Profit at 34.9.

14
Banks Asset Quality Dec06 to Dec11
15
Banks Business Performance Dec10 to
Dec11

Particular (Rs crore) Dec10 Mar11 Dec11 Y-O-Y () Change Over Mar11 ()
Global Business 4,88,721 5,34,116 6,09,867 24.8 14.2
Domestic Business 3,67,417 4,02,731 4,35,228 18.5 8.1
Overseas Business 1,21,304 1,31,385 1,74,639 44.0 32.9
Global Deposits 2,81,512 3,05,439 3,49,206 24.1 14.3
Domestic Deposits 2,15,378 2,33,323 2,54,994 18.4 9.3
Overseas Deposits 66,134 72,116 94,212 42.5 30.6
Global CASA Deposits 81,996 87,589 94,823 15.6 8.3
Domestic CASA 75,632 80,181 86,836 14.8 8.3
Overseas CASA 6,364 7,407 7,987 25.5 7.8

• Share of Domestic CASA was at 34.05 in terms of
  Total Deposits and at 35.45 in terms of Core
  Deposits as on 31st Dec, 2011.

16
Banks Business Performance Dec10 to
Dec11

Particular (Rs crore) Dec10 Mar11 Dect11 Y-O-Y () Change Over Mar11 ()
Global advances (Net) 2,07,209 2,28,676 2,60,661 25.8 14.0
Domestic Advances 1,52,039 1,69,408 1,80,234 18.5 6.4
Overseas Advances 55,170 59,269 80,427 45.8 35.7

Retail Credit Of which 29,606 32,435 31,047 4.9 -4.3
Home Loans 11,895 12,539 13,700 15.2 9.3
SME Credit 25,255 27,365 32,123 27.2 17.4
Farm Credit 23,117 24,529 25,932 12.2 5.7
Credit to Weaker Sections 12,471 13,245 14,080 12.9 6.3
As of Last Reporting Friday
17
Banks Business Performance Dec10 to
Dec11

Particular (Rs crore) Dec10 Mar11 Dec11 Y-O-Y () Change Over Dec10 ()
Global Saving Deposits 61,540 64,454 71,842 16.7 11.5
Domestic Savings Deposits 60,092 62,959 70,169 16.8 11.5
Overseas Savings Deposits 1,448 1,495 1,674 15.6 12.0
Global Current Deposits 20,456 23,135 22,981 12.3 -0.7
Domestic Current Deposits 15,540 17,222 16,667 7.3 -3.2
Overseas Current Deposits 4,916 5,912 6,314 28.4 6.8
18
Banks Profits NII Apr-Dec Q3, FY11 and
FY12
Particular (Rs crore) Apr-Dec FY11 Apr-Dec FY12 Change (Y-o-Y) Q3, FY11 Q3, FY12 Change (Y-o-Y
Gross Profit 5,035.81 6,579.44 30.7 1,851.20 2,608.19 40.9
Net Profit 2,947.34 3,488.78 18.4 1,068.88 1,289.85 20.7
Net Interest Income 6,188.39 7,519.61 21.5 2,292.26 2,655.51 15.8
19
Other Highlights Q3,FY11 to Q3,FY12
Particular (in ) Q3, FY11 Q4, FY11 Q1, FY12 Q2, FY12 Q3, FY12

Global Cost of Deposits 4.53 4.79 5.36 5.61 5.65
Domestic Cost of Deposits 5.27 5.63 6.41 6.84 6.90
Overseas Cost of Deposits 1.94 1.83 1.80 1.82 1.96

Global Yield on Advances 8.58 8.74 9.11 9.64 9.45
Domestic Yield on Advances 10.34 10.65 11.23 12.14 12.01
Overseas Yield on Advances 3.70 3.54 3.38 3.37 3.60
20
Other Highlights Q3, FY11 to Q3,FY12
Particular (in ) Q3, FY11 Q4, FY11 Q1, FY12 Q2, FY12 Q3, FY12

Global Yield on Investment 7.39 7.45 7.47 7.58 7.67
Domestic Yield on Investment 7.56 7.60 7.59 7.72 7.79
Overseas Yield on Investment 3.85 4.34 4.86 4.24 4.90

Global NIM 3.20 3.45 2.87 3.07 2.99
Domestic NIM 3.82 4.16 3.39 3.67 3.51
Overseas NIM 1.40 1.41 1.37 1.42 1.64
21
Key Financial Ratios Q3, FY12 versus Q3, FY11

• Return on Average Assets at 1.29 1.34 in Q3,
  FY11
• Earning per Share at Rs 131.76 Rs 117.36 in
  Q3, FY11
• Book Value per Share at Rs 617.26 at end-Dec,
  2011 Rs 459.58 at end-Dec, 2010
• Return on Equity (ROE) at 21.35 25.5 in Q3,
  FY11
• Capital Adequacy Ratio at 13.45 (without
  inclusion of nine-monthly profits)
• with Tier I Capital at 9.31
• Cost-Income Ratio at 31.79 37.64 in Q3,
  FY11
• Gross NPA ratio at 1.48 -- is one of the
  lowest for large-sized banks in India
• Net NPA ratio too low at 0.51
• NPA Coverage at the healthy level of 80.51
  (including the technical write-offs)
• Incremental Delinquency Ratio contained at 0.87
  for Apr-Dec, FY12 This means 1.16 in annualised
  terms contained in the close neighbourhood of
  1.0 as guided by us.

22
Key Productivity Indicators Q3, FY12 versus
Q3, FY11
Particular Q3, FY11 Q3, FY12
Business per Employee (Rs crore) 11.54 13.53
Business per Branch (Rs crore) 147.65 162.85
Profit per Employee (Rs lakh) 10.88 12.27
Profit per Branch (Rs lakh) 129.17 137.77
Total Business Core Deposits Net Advances
23
Non-Interest Income Q3, FY11 and Q3, FY12
(Rs crore) Q3, FY11 Q3, FY12 Change (Y-O-Y)
Commission, Exchange, Brokerage 244.54 292.97 19.8
Incidental Charges 74.11 74.20 0.12
Other Miscellaneous Income 64.17 84.79 32.1
Total Fee-Based Income 382.82 451.96 18.1
Trading Gains 84.77 385.50 354.8
Profit on Forex Transactions 147.09 240.74 63.7
Recovery from Written-off Accounts 61.47 71.13 15.7
Total Non-Interest Income 676.15 1,149.33 70.0
24
Non-Interest Income Apr-Dec, FY11 and
Apr-Dec, FY12
(Rs crore) Apr-Dec, FY11 Apr-Dec, FY12 Change (Y-O-Y)
Commission, Exchange, Brokerage 694.36 881.40 26.9
Incidental Charges 241.74 228.60 -5.4
Other Miscellaneous Income 160.27 194.93 21.6
Total Fee-Based Income 1,096.37 1,304.93 19.0
Trading Gains 322.85 469.66 45.5
Profit on Forex Transactions 368.72 528.09 43.2
Recovery from Written-off Accounts 186.75 221.86 18.8
Total Non-Interest Income 1,974.69 2,524.54 27.8
25
Provisions Contingencies Q3, FY11 and
Q3, FY12
(Rs crore) Q3, FY11 Q3, FY12 Absolute Change
Provision for NPA Bad Debts Written-off 206.42 508.92 302.5
Provision for Depreciation on Investment 53.45 224.11 170.7
Provision for Standard Advances 36.91 99.51 62.6
Other Provisions (including Provision for staff welfare) 7.28 4.21 -3.1
Tax Provisions 478.26 468.59 -9.7
Total Provisions 782.32 1,305.34 523.0
26
Provisions Contingencies Apr-Dec, FY11
and Apr-Dec, FY12
(Rs crore) Apr-Dec, FY11 Apr-Dec, FY12 Absolute Change
Provision for NPA Bad Debts Written-off 626.21 939.00 312.8
Provision for Depreciation on Investment -25.71 507.64 533.4
Provision for Standard Advances 117.76 259.38 141.6
Other Provisions (including Provision for staff welfare) 22.62 5.12 -17.5
Tax Provisions 1,347.59 1,340.51 -7.1
Total Provisions 2,088.47 3,051.65 963.2
27
Banks Treasury Highlights Q3, FY12

• Treasury Income stood at the level of Rs 626.24
  crore in Q3, FY12.
• As on 31st Dec, 2011, the Banks break-even yield
  on AFS was 8.55.
• As of Dec 31st, 2011, the share of SLR Securities
  in Total Investment was 88.9.
• The Bank had 81.9 of SLR Securities in HTM and
  17.6 in AFS at end-Dec 2011.
• The per cent of SLR to NDTL as on 31st Dec, 2011
  was 26.9.
• While the modified duration of AFS investments is
  2.79 years that of HTM securities is 4.86 years.
• Total size of Banks Domestic Investment Book as
  on 31st Dec, 2011 stood at Rs 79,833 crore.
• Total size of Banks Overseas Investment Book as
  on 31st Dec, 2011 stood at Rs 3,967 crore.

28
Overseas Business Apr-Dec Q3, FY12

• As on 31st Dec, 2011, the Overseas Business
  contributed 28.6 to the Banks Total Business,
  19.6 to its Gross Profit and 36.1 to its Core
  Fee income (i.e. Commission, Exchange
  Brokerage) based on the first nine months data.
• While the Cost-Income Ratio for Domestic
  Operations stood at 34.78 in Q3, FY12, it was
  more favourable at 15.11 for the Banks Overseas
  Operations.
• While the Gross NPA () in Domestic Operations
  stood at 1.83 at end-Dec, 2011, that for
  Overseas Operations was lower at 0.69.
• The Gross Profit to Avg. Working Funds () for
  Overseas Operations stood at 1.46 in Q3, FY11
  and at 1.63 in Q3, FY12.
• NIM as of Interest Earnings Assets in Overseas
  Operations improved from 1.40 in Q3, FY11 to
  1.64 in Q3, FY12.
• Return on Equity in Overseas Operations was at
  19.98 at end-Dec, 2011.

29
NPA Movement (Gross) Apr-Dec, FY12

Particular ( Rs crore)
A. Opening Balance 3,152.50
B. Additions during Apr-Dec, FY12 2,119.98
Out of which, Fresh Slippages 1,979.80
C. Reduction during Apr-Dec, FY12 1,377.40

Recovery 409.71
Upgradation 279.17
PWO WO 688.52
Exchange Difference 0.00
NPA as on 31st Dec, 2011 3,895.08
Recovery in PWO in Apr-Dec, FY12 221.86
30
Sector-wise Gross NPAs Apr-Dec, FY12 versus
Apr-Dec, FY11
Sector Gross NPA () Apr-Dec, FY11 Gross NPA () Apr-Dec, FY12
Agriculture 3.24 4.01
Large Medium Industries 1.41 1.36
Retail 1.94 2.13
Housing 2.00 1.85
SSI (Mfg) 1.45 1.35
Total MSME 2.91 3.09
Overseas Operations 0.55 0.69
31
Cumulative Position of Restructured
Assets (Domestic)

• During the past 45 months (1 Apr08 to 31
  Dec11), the Bank has restructured 78,239
  accounts amounting Rs 9,945.43 crore.
• Within this, the loans worth Rs 3,234.00 crore
  were restructured in Apr-Dec, FY12.
• For the period of 45 months, out of the total
  amount restructured, Rs 6,464.88 crore (65.0)
  belonged to wholesale banking, Rs 1,986.98 crore
  (20.0) to SMEs, Rs 592.48 crore (6.0) to retail
  and Rs 901.09 crore (9.0) to agriculture sector.
• About 76 accounts (of Rs 1 crore above)
  restructured on/after 1st Apr, 2008 with
  aggregate outstanding of Rs 1,260.32 crore
  slipped to NPA after restructuring and most of
  them belonged to the SME segment.
• Industry-wise break-up shows that the Banks
  restructured accounts are well spread over
  different sectors, the major ones being
  infrastructure, iron steel, cotton textiles,
  engineering, real estate, etc.
• The Bank has primarily helped genuine borrowers
  who suffered from temporary cash flow problems
  due to the global crisis. These accounts are
  restructured looking into the internal strength
  and the financial viability of such borrowers.

32
Sectoral Deployment of Credit, End-Dec, 2011
Sector share in Gross Domestic Credit
Agriculture 14.2
Retail 17.0
SME 17.6
Wholesale 37.2
Misc. including Trade 14.0
Total 100.0
33
Major Awards Accolades in FY12 so far ..

• Awards for the Bank
• Best Public Sector Bank (PSB) by CNBC-TV18 MCX
• Golden Peacock Award for Excellence in Corporate
  Governance by Institute of Directors World
  Forum for Corporate Governance received in London
• Dainik Bhaskar India Pride Award for 2011
• Most Efficient Bank in Kenya
• Best Initiatives in Inclusive Banking FIBC
  Banking Award
• Dun Bradstreets Leading PSB in Global
  Business Development Category
• National Award for Performance under SME Business
• Award for Best Utilisation of Intellectual
  Resources
• Best Growing Large Bank by Business World-PWC
• Business Leadership Award by NDTV- Best PSB in
  2011
• Award for Excellence in Financial Reporting by
  ICAI in PSB category
• Awards for the Banks CEO (CMD)
• Outstanding Financial Professional-2010 by
  CNBC-TV18 MCX
• Best Banker Award (T. A. Pai Memorial Award) by
  Karnataka State Open University
• Lifetime Achievement Award by Dainik Bhaskar
  India Pride Awards

34
Banks BPR Project - Navnirmaan

• Project Navnirmaan has altogether 18 activities
  covering both BPR Organisational Restructuring,
  aimed at transforming the Banks branches into a
  sales service centres to make possible a
  sustained sales growth, superior customer
  experience and alternate channel migration.
• The most important initiatives were
• Conversion of all metro urban branches into
  Baroda Next branches within a timeline 637
  branches rolled out so far across Ten zones 45
  regions
• Creation of automated leaner Back Offices like
• City Back Office (Automated cheque processing
  introduced in Mumbai on 17 Jan, 2011)
• Regional Back Office Six RBOs at present four
  more are being opened coupled with tech changes
  for faster account opening.
• Establishment of two Contact or Call Centres
• Introduction of frontline automation at select
  branches for customer convenience
• Creation of an Academy of excellence
• Organisational Restructuring

35
Banks BPR Project - Navnirmaan

• The initial impact of Baroda Next migration has
  been found to be rewarding both in terms of
  increased customer satisfaction and CASA growth.
• The said impact has been sustained at 110 Baroda
  Next branches recently evaluated on (a) sales and
  (b) customer satisfaction, Further evaluation
  initiatives are on.
• To sustain sales growth, a new Sales Operating
  Model has been rolled out in 53 branches in
  Mumbai, Surat Baroda.
• Out of 15 mid-corporate branches planned, two are
  already functional and six are expected to
  commence the operations soon.
• Further centralisation initiatives are under
  progress to enable the Banks branches to become
  a full-fledged Sales-Cum-Service-Outlet.
• Banks Hi-tech City Branch in Hyderabad has been
  transformed into an e-branch.

36
Banks HR Initiatives

• Recruitment Plan for FY12
• Total New Hires Planned for Recruitment
  Approximately 4,000
• Probationary Officers 1,200 planned 891 joined
  up to Dec11
• Campus Recruitment 539 joined so far
• Specialist Officers 58 joined 50 more to join
  soon
• Clerks 2,000 planned 1,011 joined up to
  Dec11 rest in the process of joining
• Project Udaan The Bank is currently conducting a
  massive comprehensive Leadership Development
  Programme to cover all branch heads of
  Urban/Metro Branches and AGMs/DGMs in the Bank.
  This programme will cover almost 1,500 people and
  develop their leadership effectiveness further.
• Opening of Baroda-Manipal School of Banking This
  is to help in getting trained manpower for the
  Bank.
• Project Sparsh The Bank has initiated this
  project in consultation with BCG to revamp its
  existing HR processes, structures and policies
  and create an integrated HR framework revolving
  around initiatives like creating a scientific
  staffing model, manpower planning, succession
  planning, development and capability building,
  career management, performance management, etc.

37

• Abraham Lincon (1809 to 1865) had said Always
  bear in mind that your own resolution to succeed
  is more important than any one thing.
• Bank of Barodas consistently sound performance
  for the last 15 quarters despite global
  turbulence domestic risks reflects nothing but
  its Firm Resolution to Succeed.
• Thank you