DA/SD Regional Meeting Dr. Christine Johnson Director, ITS Joint Program Office Program Manager, FHWA Operations June 8, 1999 Baltimore, Maryland

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DA/SDRegional MeetingDr. Christine
JohnsonDirector, ITS Joint Program
OfficeProgram Manager, FHWA OperationsJune 8,
1999Baltimore, Maryland
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After you build the railroad...

• Or shopping center
• Or airport
• Then what?

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Option 1 Option 2

• Sell it
• Move on

• Operate it
• Deal with the
• customers

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Constructinga Railroad
Runninga Railroad
Vs.

• Who do you hire?
• Who are the partners and allies?
• What kind of financing?
• Who are the customers?
• What is success?

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We are expanding the mission of FHWA

• From constructing the infrastructure...

to operating it safely and efficiently
while enhancing and protecting the natural and
human environments.
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So What is Operations Anyway?
Access Management
HOT Lanes
ITS
Ride Sharing
Work Zones
Weather Response
HazMat
Traffic Signs
HOV Lanes
Emergency Response
Incident Management
Size and Weight
Congestion Management
MUTCD
Border Crossings
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Weve Organized it...
ITS Joint Program Office (Jeff Paniati)
DOT-wide ITS Coordination IVI Standards Archite
cture Evaluation
Operations Technology Services (John MacGowan)
Freight Management and Operations (Gary Maring)
Transportation Operations (Don Steinke)
Travel Management (Vacant)
Safety and mobility in construction and
maintenance operations Weather
initiative MUTCD Emergency preparedness

• ITS deployment
• HOV
• Operations planning guidelines
• Congestion management
• Value pricing
• Highway capacity analysis

Strategic planning Communications and
outreach Legislative coordination RDT
coordination Policy coordination Training
support and University programs
Size and weight enforcement Border
crossings National Freight Partnership Multi-sta
te freight corridor development NHS
connectors Intermodal investment framework
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What Ties it together?

• What IS Operations Really?

• Managing
• Transportation Resources
• Under Varying Conditions
• To Deliver Transportation Services
• To Customers

Driven by Performance Not Problem Solving Not
Projects
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How does ITS fit?
The Underlying Enabling Infrastructure

• For sensing varying conditions
• For measuring performance
• For responding

• For communicating with the customer
• For tracking
• For pricing
• For regulating

For Operating the Surface Transportation System
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Managing

• Traffic control
• Parking availability
• Pricing
• Information
• Alternative routing
• Demand management
• Emergency response

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Transportation Resources

• Freeways, roads, streets
• Tracks
• Parking
• Vehicles Cars, buses, ambulances, etc.
• Emergency responders
• Control and response equipment
• Communications equipment

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What do Customers Want?

• Customer
• Commuters
• Tourists
• Sports fans
• Shoppers
• Shippers

• Expectation
• Safe, fast, reliable
• Interesting, user friendly
• Fast, organized
• Yellow Pages, navigation
• Predictable

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Varying Conditions

• Weather
• Events
• Incidents
• Surge loads

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But how do you manage seamlessly?

• Parking lot operators
• Private cars
• Ambulances
• Streets
• Freeways
• Buses

With such different owners and operators?
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What Were Doing This Year...

• ITS deployment
• Reducing delay in construction zones
• Rewriting the MUTCD
• Improving weather response

• NHS intermodal connections
• HOV/HOT guidelines
• Access management guidelines
• Laying foundation for operations mission

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ITS Deployment Task Force
Mission Transfer leadership to field

• Focus
• Skill building
• Service plans
• Architecture policy
• Standards

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Reducing Delay inConstruction Zones

• Packaging best practices for
• Reducing frequency of workzones
• Reducing length of construction time
• Reducing amount of traffic in workzones
• Developing a research agenda

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Laying the Foundations for an Operations Mission

• Operations Council
• Measurement
• Benchmarking the state-of-practice and
  state-of-art
• Initiating a national dialogue

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FHWA Made an Important Choice-- To be in the
Operations Business

• Help us shape and define that mission.
• Tell us how we can support you.

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Who are you Going to Call?