POS TRAINING

1
HARBORTOUCH POS

• POS TRAINING

2
ABOUT HARBORTOUCH

• Harbortouch has created a complete high-end
  point-of-sale (POS) systems program with
  software, hardware and service packages.

This program is the fastest and easiest way to
sell a POS system!
3
WHY CREATE HARBORTOUCH?

• Devalued terminal market creates opportunities in
  valued POS market
• Higher acquisition cost and market saturation
  demands the best forms of retention
• The timing and technology came together to
  deliver a simple to use, economical POS system

This solution will be unparalleled in the
industry for many years to come.
4
HARBORTOUCH THE BRAND

• Giving you the ability to offer a comprehensive
  POS system at an affordable price
• Harbortouch is a combination of United Bank
  Cards knowledge, services and customer care,
  Microsofts software and Toshibas equipment

This solution will be unparalleled in the
industry for many years to come.
5
SALES PRESENTATION
6
SOLUTION COMPONENT PRESENTATION

• HARDWARE

7
SOLUTION COMPONENT PRESENTATION
HOSPITALITY SOFTWARE
8
SOLUTION COMPONENT PRESENTATION
RETAIL SOFTWARE
9
SERVICE SUPPORT

• Software set-up
• Professional installation
• Hardware
• Software
• Cabling
• Training
• Onsite repair

Harbortouch provides your merchants with complete
installation, training and support services.
10
SERVICE SUPPORT

• Offsite software backup
• 24 hour in-house customer service and technical
  support
• Remote training and support
• Interactive Merchant System

11
MERCHANT SERVICES

• Hospitality Specific
• Credit card processing Proprietary Network
• Gift/Loyalty cards - United Bank Card
• Retail Specific
• Credit card processing Proprietary Network
• PIN debit coming soon
• Additional merchant services

As a division of United Bank Card, Harbortouch
can offer comprehensive merchant payment services.
12
SALES PRESENTATION
13
MARKETING TOOLS

• POS configurator
• Merchant product brochure
• Sales presentation
• Single page slicks
• FAQ

Look on the IIS for more information
We provide you with the sales tools you need to
walk away successful from every account!
14
HARBORTOUCH PRICING
15
ISO PRICING - HOSPITALITY
Harbortouch Base Configuration with Cash Drawer

Harbortouch Base Configuration without Cash
Drawer
2,199
2,126

• All-in-one touch screen terminal including
  operating system, 1GB memory and MCR
• Receipt printer
• Harbortouch Retail Software (MSPOS)
• Antivirus software
• Onsite installation
• Onsite training

• All-in-one touch screen terminal including
  operating system, 1GB memory and MCR
• Receipt printer
• Cash drawer
• Harbortouch Retail Software (MSPOS)
• Antivirus software
• Onsite installation
• Onsite training

The most profitable POS system program available!
16
ISO PRICING - HOSPITALITY
REQUIRED ACCESSORIES
4 port router 21
OPTIONAL ACCESSORIES
Tilt Swivel Customer Display 112
Single Line Hand Held Scanner 139
Omni Directional Scanner 239
Surge Protector with Battery Backup 69
17
ISO PRICING - HOSPITALITY
OPTIONAL ACCESSORIES
Kitchen Video System 938
Kitchen Printer 259
CABLING (PER RUN) Completed by Harbortouch Includes patch cables from wall to terminal 289
CABLING (PATCH CABLES ONLY) Merchant completes cable runs and terminate with RJ45 wall jack 10 ft Patch cable will go from wall to terminal 10
18
ISO PRICING - RETAIL
Harbortouch Base Configuration with Cash Drawer

Harbortouch Base Configuration without Cash
Drawer
2,299
2,226

• All-in-one touch screen terminal including
  operating system, 1GB memory and MCR
• Receipt printer
• Harbortouch Retail Software (MSPOS)
• Antivirus software
• Onsite installation
• Onsite training

• All-in-one touch screen terminal including
  operating system, 1GB memory and MCR
• Receipt printer
• Cash drawer
• Harbortouch Retail Software (MSPOS)
• Antivirus software
• Onsite installation
• Onsite training

The most profitable POS system program available!
19
ISO PRICING - RETAIL
REQUIRED ACCESSORIES
4 port router 21
OPTIONAL ACCESSORIES
Tilt Swivel Customer Display 112
Single Line Hand Held Scanner 139
Omni Directional Scanner 239
Wireless Scanner with Battery and Docking Cradle 499
Surge Protector with Battery Backup 69
20
ISO PRICING - RETAIL
OPTIONAL ACCESSORIES
USB Keyboard 26
Mouse 9
CABLING (PER RUN) Completed by Harbortouch Includes patch cables from wall to terminal 289
CABLING (PATCH CABLES ONLY) Merchant completes cable runs and terminate with RJ45 wall jack 10ft Patch cable will go from wall to terminal 10
21
ISO PRICING

• Quarterly Per Terminal Service Fee
• 59.00 per quarter, split 50/50 above

• Onsite Repair
• Remote Support
• Remote Training
• Offsite Data Backup

22
BUILDING A MERCHANTPROPOSAL
CONFIGURATOR DEMONSTRATION
23
COMPLETING AN ORDER

• Step 1 Have the customer sign the proposal and
  designate the method of payment
• Step 2 Complete and sign the merchant agreement
• Step 3 Complete additional merchant paperwork
• ? Site survey
• ? Merchant worksheet
• Step 4 Collect payment
• ? Check
• ? Credit Card
• ? Leasing MBF Leasing

Our straightforward paperwork and submission
criteria makes completing orders as simple as
possible.
24
ORDER SUBMISSION TIMELINE

• Step 1 Submit the order to underwriting
• Step 2 Underwriting approval
• Step 3 The delivery process begins
• ? Target timeframe 5 days, Beginning 2 to
  3 weeks
• Step 4 Support begins database build
• ? Initial draft of build completed off of the
  worksheet turned in with your order
• ? Call scheduled with Merchant
• ? Merchant logs online and reviews the
  database with support
• Step 5 Installation is scheduled with the
  Harbortouch National Service Center (HNSC)
• Step 6 HNSC makes a call to the merchant to
  verify all data for the install
• ? Installation date and time is set with the
  merchant
• ? Information about the site and what needs to
  be completed is verified
• Step 7 Installation completed
• ? Customer signs the completed installation
  form and HNSC returns it to UBC
• ? HNSC will document any changes

Orders are completed in a timely fashion.
25
SALES REP FUNDING

• Check or Credit Card
• ? At time of order full purchase price will be
  sent to Harbortouch.
• ? Once the funds are received and cleared, we
  will transfer the applicable funds to the
  sales person on a weekly basis
• Leasing
• ? When the installation is complete, the
  merchant must complete the lease verification
  call with MBF.
• ? The lease company will fund the lease to
  Harbortouch,
• Harbortouch will transfer applicable funds to
  sales person weekly.

Sales rep funding is fast, accurate and efficient.
26
IMPORTANT PHONE NUMBERS

• Ordering Supplies 800-597-3140
• Receipt printer paper
• Kitchen printer paper (dot matrix)
• Kitchen printer ribbons
• Cash tills
• POS Support 866-563-3045

27
QUESTIONS?

• Harbortouch POS Represents an Unmatched
  Opportunity to Invigorate Your Equipment Sales!

28
THANK YOU
Meramak Bankcard 800-597-3140