Non-verbal communication

1
Non-verbal communication
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Non-verbal signals
eyes
facial expressions
gestures
hands
posture
body movement
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Sending signals

• folded arms
• eye contact (attentive looking/disinterested
  glance
• clenched fists

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Impact of speech on the audience
20 verbal
80 non-verbal
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Negative Body Language

looking at notes looking at screen/board swaying back and forth like a pendulum back turned to the audience arms folded like a barrier hands in pockets hands on hips sloppy appearance
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What you look like speaks so loudly that I cant
hear what you say
You are a visual too!
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Things to avoid
women
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Excentric tights
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Bold patterns
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Frillly skirts
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Slit dresses
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Jangling jewelery
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Low necklines
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Showing your belly
15
Open sandals
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Things to avoid
men
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No baggy, wrinkled or dirty clothes
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No overdue haircut
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No five-oclock shadow
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Matching socks
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A neck tie
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Bad habits to be avoided

• juggling/throwing objects
• picking nails and cuticles
• fiddling with rings and watches
• coiling hair
• running hand through hair
• shuffling cue cards
• rustling paper
• playing with coins in your pocket
• scratching
• wringing hands

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Things to do

• hold something in your hands
• use a pencil instead of your finger for pointing
• smile
• establish eye contact - show enthusiasm

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Absolutely to avoid
Reading from your notes!
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Remember

• You are a visual too!