Topic 1: Managers and Management

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(No Transcript)
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Topic 1 Managers and Management

• Objectives
• Understand what is meant by the term management
• Describes processes of management and classify
  different levels of managers
• Understand the roles of management

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What is organization?

• A systematic arrangement of people brought
  together to accomplish some specific purposes

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Three key components of the definition of
organization
Goals
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How to make an organization work?

• Set up goals
• Group people
• Allocate resources
• Assign tasks
• Monitor process
• Evaluate outcomes

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• Resolve conflicts
• Lead under uncertainty
• Change strategy
• Transform organizational
• Etc.

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We need management

• Operatives and managers
• What is management?

Refers to the process of getting things done,
effectively and efficiently, through and with
other people.
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What are the management processes?

• Planning
• Organizing
• Leading
• controlling

Interrelated Simultaneously
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How to evaluate management

• Efficiency
• Do things correctly
• Refers to the relationship between inputs and
  outputs
• Effectiveness
• Do the right thing to reach the goal(s)

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Managers at different levels
Top managers
Middle managers
First-line managers
operatives
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The differences in managerial roles for managers
at different levels

Planning Organizing Leading Controlling
First-line 15 24 51 10
Middle 18 33 36 13
Top 28 36 22 14
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Mintzbergs Managerial Roles

• Interpersonal
• Informational
• decisional

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Mapping game

• FigureheadEntrepreneurMonitorResource
  allocatorDisseminatorLeaderDisturbance
  handlerSpokesmanLiaisonNegotiator

Interpersonal Informational Decisional
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Mapping game

• FigureheadEntrepreneurMonitorResource
  allocatorDisseminatorLeaderDisturbance
  handlerSpokesmanLiaisonNegotiator

Interpersonal Informational Decisional
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Another mapping game

• Figurehead
• Leader
• Liaison
• Spokesman
• Disseminator
• Monitor
• Resource allocator
• Disturbance handler
• Entrepreneur
• negotiator

Planning
Organizing
Controlling
Leading
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Managerial roles in small and large organizations
Managerial roles in small firms
Managerial roles in large firms
High Moderate Low
Resource allocator
Spokesperson
Liaison Monitor Disturbance handler Negotiator
Entrepreneur Figurehead Leader
Entrepreneur
Disseminator
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Managerial skills

• General skills
• Conceptual skills
• Interpersonal skills
• Technical skills
• Political skills

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Managerial skills

• Specific skills
• Controlling organizational environment and
  resources
• Organizing and coordinating
• Handling information
• Providing for growth and development
• Motivating employees and handling conflicts
• Strategic problem solving

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Management Competencies

• What are management competencies?
• What do management competencies different from
  managerial skills?
• What is a popular method measuring management
  competencies?

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Are top managers over paid?
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Why study management?

• Organizations need management to improve itself
• Better understanding of managerial behaviors

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Management and other disciplines

• Anthropology
• Economics
• Philosophy
• Political science
• Psychology
• Sociology

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Options

• Tuesday Wednesday Thursday
• 4-7 6-9 6-9
• 5-8 7-10 7-10
• 6-9
• 7-10

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Other options

• Monday Tuesday Wednesday Thursday
• 1-2 4-6 6-8 6-8
• 5-7 7-9 7-9
• 6-8
• 7-9

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Email I cant reach

• Jlscatle_at_uwo.ca
• Lizbmason_at_home.ca