Improving Technical Assistance

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Improving Technical Assistance STEAB
Discussion/Ideas

• August 13, 2004
• Mark Bailey/Charles Hemmeline
• Weatherization and Intergovernmental Program

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What Do WIP Customers Want?

• Align EERE assistance with "key market drivers"
• Make programs flexible to accommodate changing
  market conditions
• Articulate clear and consistent messages
• Make Program services/products more accessible
• Institutionalize formal and informal feedback
  loops
• Market analysis and key drivers should feed
  program planning and budget requests
• Consolidate program assistance with similar
  target markets
• Fund hardware to put projects in place
• Streamline solicitation process

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Proposed Service Delivery Model
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Towards Products/Services and Markets
Primary Delivery Channel Regional Offices
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What is Technical Assistance?

• Specialized technology, policy, planning, or
  financing assistance that is delivered to
  overcome market or action barriers.
• Products and Services
• Examples
• Building Design
• Commissioning
• Alternative Fuels Analysis
• Renewable Energy Portfolio Analysis
• Code Interpretation

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TA Challenges

• No overall system for delivering TA
• Disparate set of deployment activities
• Difficulty responding to customers with broad
  multi-sector needs.
• Criteria differs for TA access depending on
  program, i.e. Rebuild, Clean Cities
• Crosscutting issues pose significant challenge
• No explicit system for transferring best
  practices among programs.
• There are gaps in program offerings.

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Technical Assistance Team

• Charged to establish a single, flexible TA
  delivery mechanism that effectively meets the
  needs of EERE customers and stakeholders
• Initially focused on Clean Cities, Rebuild
  America, Building Energy Codes, and the State
  Technical Assistance Pilot (TAP)

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Objectives

• Better serve customers with broad multi-sector or
  multi-technology needs.
• Fill the gaps between current programs by
  incorporating a broader network of resources.

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TA Model
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Customer Feedback on 1st Report

• Criteria
• Management Team
• Packaging Marketing vs Delivery
• Measuring Success
• Role of the States
• Customized TA is Valued

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TA Funding Sources
Subprogram FY 2004 Enacted FY 2005 Request House Mark
State Energy Program (Grants) State Energy Activities (Metrics and Evaluation) 43,952 2,324 40,798 2,353 45,098 2,353
Gateway Deployment Rebuild America (RBA) Building Codes Training Assistance (BEC) Clean Cities (CC) EE Information Outreach Inventions Innovations Energy Star Technical Program Management Support 35,170 10,003 4,445 10,973 1,392 4,318 3,654 385 29,716 8,826 4,800 7,000 1,200 2,500 5,000 390 37,216 9,826 6,800 11,000 1,200 4,000 4,000 390
Thousands of Dollars
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Next Steps

• Schedule
• April 26, 2004 Kickoff meeting
• July 6 1st interim report posted for comment
• August 12 2nd interim report posted for comment
• August 27 Feedback comments due
• September 3 Final report presented to EE
• Implementation
• Phase I FY05 TA for existing prog merge.
  Providers secured.
• Phase II FY06 Bundled services offered to
  customers, piloted in specific Regions/States.
  Expand to include other EE assistance.

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We Want Your Feedback!

• Now?
• Later
• www.eere.energy.gov/wip/tafeedback.html
• Send comments to tafeedback_at_ee.doe.gov

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Background
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Current Gateway Brand Model
International And Tribal Activities
State and Gateway Programs
Building Energy Codes
State Energy Program
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State Technical Assistance Pilot (TAP)

• DOEs National Labs are a tremendous resource for
  states.
• Quick response time on technical assistance
  critical to states.
• State Energy Offices key partners.
• Four eligible funding categories
• - system benefits charges or other rate-payer
  funded utility efficiency
• and renewable programs,
• - renewable or efficiency portfolio standards,
• - use of renewable clean energy technologies to
  address air emissions, or
• - renewable energy on public lands.

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Technical Assistance Examples

• Determine feasibility of wind power on state
  trust lands to supply all electrical power needs
  of state government facilities.
• Determine whether use of renewable energy at the
  state office complex, consisting of 15
  buildings, is practical, economical, and
  appropriate.

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Crosscutting

• EERE / Air Quality Integration
• Joint DOE EPA initiative to quantify emission
  reductions using EERE technologies for air
  quality non-attainment areas and fit these
  efforts into State Implementation Plans.
• Pilot Kick Off meeting in Chicago at the National
  Air Innovation Conference, August 11
• Planning Assistance
• FY05 Pilots