COMPLAINT MANAGEMENT AND ROOT CAUSE ANALYSIS

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DENGUE FEVER
Rakesh R Territory Sales Manager
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What is Dengue ?

• A viral diseases caused by bite of infected
  female aedes mosquitoes.
• It is caused by any one of four closely related
  dengue viruses (DENV 1, DENV 2, DENV 3, or DENV
  4).

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How the disease spreads

• The most important vector species is a mosquito
  belonging to aedes genus.
• When infected female mosquitoes feed on human
  blood and the virus is transmitted to Human.
• Their one meal often comes from 4-5 people.
• The virus also transmitted to her off spring via
  eggs.

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How Do Aedes Mosquitoes Transmit Diseases...
Mosquito bites and sucks blood containing the
virus from an infected person.
And passes the virus to healthy people when it
bites them.
Virus is carried in its body.
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Aedes Mosquito- Features

• One distinct physical feature black and white
  stripes on its body and legs.
• Bites during the day.
• Lays its eggs in clean, stagnant water.

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Do you know

• Only the female Aedes mosquito feeds on blood.
  This is because they need the protein found in
  blood to produce eggs. Male mosquitoes feed only
  on plant nectar.
• On average, a female Aedes mosquito can lay about
  300 eggs during her life span of 14 to 21 days.

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Life cycle of the Aedes Mosquito
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Source of breeding
The flight range for this vector is 100m from the
breeding sites, the reason why dengue or
chikuungunya cases are found in clusters in an
area
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Symptoms of Dengue Fever
Dengue is also called as break bone fever for the
severe joint pain it brings
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This is what you can do
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Prevent Aedes from Breeding
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Change water in vases on alternate days.
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Remove water from flowerpot plates on alternate
days.
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Turn over all pails and water
storage containers.
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Cover bamboo pole holders when
not in use.
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Clear blockages and put Bti insecticide in roof
gutters monthly.
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Do not litter. Rubbish such as cups and bottles
can collect rain water and breed mosquitoes.
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Prevention

• Using repellent Citronella oil
• Fixing of Mosquitoes nets in Windows.
• Keeping door close during late evening and early
  morning ( Dawn and dusk period)
• Avoid dumping of clothes and reduce water
  stagnation in your home and surrounding areas.
• wear full sleeves clothes
• Treat your home some insecticidal spray. (
  Indoor Residual Spray)