EVALUATION AND CONTINUING EDUCATION

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Best Practices in TB Control
Working Effectively with Diverse Populations
Sponsored by the Northeastern Regional
Training and Medical Consultation Consortium
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Objectives

• Upon completion of this seminar, participants
  will be able to
• Explain how cultural factors influence
  patient-provider interactions
• Describe the attributes of a culturally competent
  healthcare worker
• Make use of effective communication strategies to
  educate clients from different cultures about TB
  disease, infection, and control

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Faculty

• Bill L. Bower, MPH
• Director of Education and Training, Charles P.
  Felton National TB Center at Harlem Hospital
• Assistant Clinical Professor, Heilbrunn
  Department of Population Family Health, Mailman
  School of Public Health, Columbia University
• Sapna Pandya, MPH
• Director of Programs / South Asian Health
  Initiative
• Center for Immigrant Health, NYU School of
  Medicine
• Jane L. Moore, RN, MHSA
• Asst. Director/Nurse Consultant
• TB Control and Prevention Program
• Virginia Department of Health

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Agenda

• Introduction, housekeeping Bill Bower
• Key Concepts in Cultural Competency Bill Bower
• Patient-Centered Care in a Multicultural Setting
  Sapna Pandya
• Using New Technologies to Communicate with
  Diverse Populations Jane Moore
• Questions and Answers
• Wrap up

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Handouts

• You can download slides, sign-in sheet and
  reference materials at the following link
• www.umdnj.edu/globaltb/courses/brochures/diverse.h
  tml
• Or by clicking on the handouts icon
• at the top right of this screen

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Continuing Education Credit

• The University of Medicine and Dentistry of New
  Jersey Center of Continuing and Outreach
  Education (UMDNJ-CCOE) designates this activity
  for the following
• A maximum of 1.5 AMA PRA Category 1 Credits
• 1.5 nursing contact hours (CCOE is an approved
  provider by the NJ State Nurses Association)
• .15 Continuing Education Units (CEUs)
• Full accreditation statements can found at
• www.umdnj.edu/globaltb/courses/brochures/diverse.h
  tml
• Anyone who would like to receive continuing
  education credits for this activity must indicate
  so on the sign-in sheet which must be sent to us
  by April 9, 2009. There is a 10 charge for
  credit.

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Evaluation

• Complete online Zoomerang evaluation
• Forward link to others who are in the room and
  have not logged in individually

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Audio (1)

• If you cannot hear sound through your computer
  speakers
• Check to see if your computer speakers are muted
• Turn up the volume of your computer speakers
• Still cant hear? Call in by phone at (866)
  475-3241
• Conference ID 9739729103
• You will enter in a muted mode. Please remain
  muted until the question and answer period.

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Audio (2)

• Program is being recorded
• Archive available in one month at
  www.umdnj.edu/globaltb
• Phone lines should be muted throughout the
  lectures
• Use phones mute button or 6
• Use mute button of 6 to un-mute

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(No Transcript)
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Questions and Discussion

• If you wish to ask a question or make a comment
• Un-mute your phone by pressing 6
• After your question, re-mute your phone by
  pressing 6
• Type your questions to host and panelists
  priority will be given to verbal questions

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Additional Questions

• You may ask additional questions of Bill Bower
  at
• Email blb3_at_columbia.edu
• Phone [phone]

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Follow-Up

• Sign-in Sheets
• Fax back by April 9, 2009
• Indicate type of continuing education credit, if
  applicable
• If requesting continuing education credit, mail
  payment
• Evaluation
• Complete online Zoomerang evaluation
• http//www.zoomerang.com/Survey/?pWEB228UQJD9W8P
• Forward link to others who are in the room and
  have not logged in individually
• Archive available in one month at
• www.umdnj.edu/globaltb

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Background Documents
Core Competencies for Public Health
Professionals Council on Linkages Between
Academia and Public Health Practice August 2005
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Additional Resources
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Upcoming Courses in Northeastern Region

• TB Clinicians Update
• March 27, York, ME
• Medical Consultants Meeting
• April 22-23, Newark, NJ
• TB Intensive Workshop
• April 28-29, Newark, NJ
• TB Interviewing for Contact Investigation
• May 5-7, Newark, NJ
• Program Managers Workshop for Regional and Local
  Staff
• May 27-29, Newark, NJ
• Advanced TB Training for Clinicians
• July 10, Washington, DC

www.umdnj.edu/globaltb
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INFORMATION LINE 18004TBDOCS (482-3627)
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• Thank you for your participation!!