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Verification Process: What is Involved?

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Title: Verification Process: What is Involved?


1
Verification ProcessWhat is Involved?
2
The U.S Department of Agriculture prohibits
discrimination against its customers, employees,
and applicants for employment on the bases of
race, color, national origin, age, disability,
sex, gender identity, religion, reprisal, and
where applicable, political beliefs, marital
status, familial or parental status, sexual
orientation, or all or part of an individuals
income is derived from any public assistance
program, or protected genetic information in
employment or in any program or activity
conducted or funded by the Department.  (Not all
prohibited bases will apply to all programs
and/or employment activities.) If you wish to
file a Civil Rights program complaint of
discrimination, complete the USDA Program
Discrimination Complaint Form, found online at
http//www.ascr.usda.gov/complaint_filing_cust.htm
l, or at any USDA office, or call (866) 632-9992
to request the form. You may also write a letter
containing all of the information requested in
the form. Send your completed complaint form or
letter to us by mail at U.S. Department of
Agriculture, Director, Office of Adjudication,
1400 Independence Avenue, S.W., Washington, D.C.
20250-9410, by fax (202) 690-7442 or email at
program.intake_at_usda.gov. Individuals who are
deaf, hard of hearing or have speech disabilities
may contact USDA through the Federal Relay
Service at (800) 877-8339 or (800) 845-6136
(Spanish).   USDA is an equal opportunity
provider and employer.
6/2013
3
(No Transcript)
4
Federal Policy for determining and verifying
eligibility
  • http//fns.dpi.wi.gov/fns_fincou1manual
  • Eligibility Manual for School Meals,
  • August 2013, Part 8 is Verification
  • Terms related to the Free and Reduced-price
    eligibility process (helpful to understand parts
    of verification) are included in Eligibility
    Manual (EM) Part 1 B
  • Definitions related to Verification EM Part 8
    A

5
SFA (School Food Authority)
for agencies administering the school meals
programs
  • LEA (Local Educational Agency)
  • to identify the entity responsible for
    application,
  • certification, and verification activities
    for
  • National School Lunch (NSLP) and School
    Breakfast
  • (SB) programs
  • EM Part 1 A

6
WI Child Nutrition Programs Website
  • http//fns.dpi.wi.gov/fns
  • Click on INDEX button select topic listed in
    alphabetical order
  • Verification information is located at
  • http//fns.dpi.wi.gov/fns_topicsV
  • Annually download letters/forms/mailings!
  • This guarantees the current Civil Rights
    statement is included!

7
USDAs Food and Nutrition Service
  • USDA Guidance Memos for Schools explain changes,
    updates or clarifications. USDAs Food and
    Nutrition Service is linked to DPI website at
  • http//fns.dpi.wi.gov/fns_topicsU
  • http//www.fns.usda.gov/cnd/Governance/policy.htm

8
USDA Guidance Memos
  • Memos pertinent to Verification
  • SP38-2013 Verification Report
  • SP13-2012 Verification for Cause
  • SP02-2012 Verification Reporting of Foster
    Children

9
Lets Do a Quick Review of theApplication
Approval Process
  • Application materials must be distributed to all
    households each year. Click Free Reduced Meal
    applications on Child Nutrition Programs website
    for current application(s).
  • Determining Official receives applications,
    contacts household if application is incomplete
    approves or denies eligibility documents
    eligibility decision on application, creates
    Benefit Issuance list and/or enters into computer
    system.
  • Complete Benefit Issuance list of F/R students
    specific date approved, denied, benefit changed,
    Direct Cert, foster child, benefits extended per
    sibling, withdrawn from school, etc.
  • Household is notified of decision. Written notice
    including appeal procedure is required - if
    benefits are denied.

10
Who is involved in the eligibility approval
process?
  • 4 officials named on the school/districts
    on-line DPI contract for school year (SY)
  • Determining Official
  • Verifying Official
  • Confirming Official
  • Hearing Official

11
Determining Official
  • Reviews each application for completeness,
    correct case number or computes income,
    initial/date, approve/deny application. Runs
    Direct Certification
  • Compiles Benefit Issuance list for each school.
    Lists each students Free or Reduced-price status
    precise date of any change. (Cant backdate)
  • Documents up to 30 operating days carry-over of
    eligibility from previous school year or until a
    new application is approved, whichever occurs
    first
  • Eligibility Manual for School Meals, August 2013
  • and Direct Cert http//fns.dpi.wi.gov/fns_dire
    ctcert

12
Verifying Official
  • Notifies households selected for verification
  • Verifies information on each application reviews
    documentation submitted for completeness checks
    for each income does math, FoodShare/W-2
    Cash/FDPIR documentation from ACCESS, foster care
    documentation from State or foster care agency
  • Signs/dates informs household in writing of
    results
  • change or no change in eligibility status
  • Maintains the records of verification in a
    separate file
  • May be the Determining Official
  • EM Part 8 and Part 9

13
Confirming Official
  • Only required to double-check household
    applications selected for Verification
  • Assures that initial determination was correct.
    If not correct update application with
    correct eligibility, benefit issuance list
    inform household (before verification notices are
    mailed to households) then verify per this
    correct determination
  • Exclude household from Verification if no longer
    eligible for benefits or withdrawn from school
  • Confirming Official can not be Determining
    Official
  • EM Part 8 G

14
Hearing Official
  • Conducts a Hearing, when requested, for appeals
    to the determination or verification decision
  • Can not be involved in the original determination
    or the verification processes
  • Hearing Official is generally a superior of the
    Determining Official and Verifying Official
  • May be the Confirming Official
  • EM Part 8 M

15
Determining Eligibility
  • Direct Certification (DC) S, T, O, E free
    eligible
  • Categorical Eligibility automatic free based
    on eligibility as
  • Foster Child (court placed/WI/agency documents)
    or marked foster child box on application Part
    1. All Household Members
  • FoodShare/SNAP 10 digit case number
  • W- 2 cash assistance (Wisconsins name for
    Temporary Aid to Needy Families (TANF) - 10 digit
    case number
  • Food Distrib. Program on Indian Reservations
    (FDPIR)
  • Other Source Categorically Eligible homeless,
    runaway, migrant, Head Start, Even Start
  • Income-based applications can be free, reduced
    or denied
  • EM Part 3, 4, 5 Direct Cert http//fns.dpi.wi.g
    ov/fns_directcert

16
Direct Certification
  • Required 3 times per school year by each LEA
    participating in NSLP SBP run after July 1
  • 1) before or about the beginning of school
  • 2) 90 days after first run (about 3 month)
  • 3) 180 days after first run (about 6 months)
  • Eligible students identified/coded S, T, O, E on
    each Direct Cert run are not subject to
    Verification!
  • If using computer software, be sure system has
    been updated for the new Direct Cert code letters
  • Direct Certification http//fns.dpi.wi.gov/fns_di
    rectcert

17
Direct Certification
  • Keep each DC list. Each list documents students
    as free eligible based as of that specific date
  • May run DC as often as useful
  • Direct Cert takes precedence over an application
  • Keep application of student(s) who are eligible
    by DC on-file. Application helps identify other
    children in household to whom benefits are
    extended. These children are also considered DC.
  • EM Part 1B Part 3 A, C Part 5 A Part 6 A
    http//fns.dpi.wi.gov/fns_directcert

18
Other Source Categ Eligible
  • Defined as
  • Homeless, Runaway or Migrant
  • Head Start, Even Start enrollment
  • An individual childs Other Source Categorically
    Eligible does not convey to other children in
    the household.
  • Foster child status does not convey to other
    children in a household.
  • EM Part 1 B Part 3 C, F Part 5 B, D

19
What is Verification?
  • Verifies eligibility for a sample number of
    applications received/approved in the current
    school year for free and reduced-price meal
    benefits under the National School Lunch Program
    (NSLP) and School Breakfast Program (SBP)
  • Required by USDA for all school agencies and any
    Residential Child Care Institutions (RCCI)
    with day students who are participating in
    federal meal programs such as National School
    Lunch Program (NSLP) School Breakfast Program
    (SBP) who have any approved applications

20
Excluded from Verification
  • Free Eligible students with no application
    but based on documentation
  • Direct Certification (DC)
  • Homeless, Runaway, Migrant status (only with
    documentation/email from Homeless Liaison in
    public schools, or Migrant Education Program
    Coordinator)
  • Foster Child based on DC or court/agency
    documents
  • Resident in RCCI (not day students)
  • Head Start/Even Start participants (Federal WI
    programs)
  • EM Part 5, 6, 8 and USDA Memo SP 40-2013,
    SP02-2012

21
Mark your calendar!
  • Sept 30 - consider a Direct Certification run
  • Oct 1 from the number of current school year
    applications approved on/by Oct 1. Verifying
    Official will calculate the correct sample size
  • Last operating day in Oct of enrolled
    students
  • November 15 - complete verification process
  • Nov 1 to Feb 1 - submit Verification Report to
    DPI
  • at http//fns.dpi.wi.gov/fns_online
  • EM Part 6 A, B Part 8 C, O Verif Report
    Instructions

22
How is Verification conducted?
  • Required sampling method is determined
    (applications may need to be sorted into groups)
  • As of Oct. 1, count the total number of approved
    applications submitted for current school year
  • Carryover apps of previous SY are NOT included
  • Select required percentage based on sampling
    method - but not more (do not verify 100 of
    paper applications)

23
How is Verification conducted?
  • Confirming Official checks only applications
    selected for verification and if necessary,
    corrects eligibility status and notifies
    household of correction before verification
    paperwork is mailed to the household
  • Must mail/give We must check your application
    letter and verification paperwork to each
    household selected to be verified. Consider
    phoning each household to explain process/what
    they need to sent in. Verifying Official decides
    due-date

24
How is Verification conducted?
  • Receive documents from household to verify
    information on application
  • Examine documents submitted by households (keep
    documents or photo copies)
  • Validate eligibility or change households
    eligibility status based on documents received.
    Calculate income based on documents submitted.
  • Mail/send We have Checked Your Application
    letter to household with results of verification

25
How is Verification conducted?
  • Must make at least one follow-up attempt to
    contact any household who do not respond to
    submit documents. Must ensure that adequate
    language assistance is provided. Follow-up may be
    in writing (including by email) or by telephone.
  • Document that a contact was attempted. Please
    keep good records of each follow-up contact/s.
  • If household indicates, verbally or in writing,
    that it no longer wishes free or reduced verif
    is complete when we have checked letter is
    sent. EM Part 8 J

26
Verification Terms
  • Sampling Methods EM Part 8 E
  • Verification For Cause Part 8 D and the USDA
    Memo SP13-2012
  • http//www.fns.usda.gov/cnd/Governance/policy.htm
  • Direct Verification (optional)
  • EM Part 1 B and Part 9

27
Verification For Cause
  • School agencies have an obligation to verify
    questionable applications. Cant delay the
    approval of applications
  • Verification for cause is done any time during
    school year as soon as possible after the
    application is received
  • EM Part 3 F Part 8 D USDA Memo SP 13-2012

28
Verification For Cause
  • Any paper application verified for cause is in
    addition to the sample size required for the
    official verification process
  • Any application(s) verified for cause is
    reported on Verification Report (FNS-742) in 2
    places Section 5, 5-8 boxes and line VC-1
  • Verification Report Instructions

29
3 Sampling Methods
  • Standard lesser of 3 or 3000 apps from
    error-prone paper applications
  • Alternate 1 lesser of 3 or 3000 apps selected
    randomly
  • Alternate 2 lesser of 1 or 1000 apps
    selected first from error-prone apps
  • PLUS .5 of apps with case
  • EM Part 8 E

30
Computer System with Verification Feature
  • Check the computer system to ensure that
  • it selects appropriate sample size
  • it selects error prone applications for the
  • Standard and Alternate 2 sample sizes
  • all letters to households generated by the
    computer system contain the required current
    school year Privacy Act and Non-Discrimination
    Statement
  • EM Part 2 C, E, F, G Part 8 E, F, G, H, K, P
    and SNT Mailing April 25, 2013 Web-based Direct
    Certification

31
Which Sampling Method to Use?
  • Choice is based on last school years
    verification results
  • Standard sampling must be used if your
    preceding school year non-response rate was equal
    to or greater than 20. Pull your file
    calculate non-response
  • Large LEAs (more than 20,000 students approved
    by October 1 for free or reduced by application)
    with greater than 20 non-response but showed at
    least a 10 improvement in non-response rate may
    select any of the 3 sampling methods
  • LEAs with less than 20 non-response rate may
    select any of the 3 sampling methods
  • EM Part 8 B, C, E, F

32
Mailings-School Nutrition Programs
  • Late September watch for Verification mailing
  • Posted under letter M, Mailings-School
    Nutrition Programs http//fns.dpi.wi.gov/fns_sntm
    ail
  • If your Local Educational Agency receives
    specific notice that LEA is obligated to use
    Standard Sample Size of error-prone income
    applications this letter is not posted on
    website Your LEA had 20 non-response rate in
    the previous school year

33
After the Initial Selection
  • Confirmation Review
  • Confirming Official checks only the
    application(s) selected for verification (her/his
    initials/date it)
  • Checks accuracy of the original determination
    (i.e. does math manually, if F/R income app)
  • Corrects the eligibility, if needed, before
    verification notification is sent to household.
    Notify household. Never verify a paid app.
    Randomly replace app with another app of same
    type error-prone income, income, Foster child or
    Case EM Part 8 G

34
Replacing Applications
  • After Confirmation Review, LEA may decline up to
    5 (.05) of applications selected for
    verification
  • Must replace application on the same basis as the
    one declined error-prone, income, case number,
    etc.
  • EM Part 8 G, P

35
Possible Reasons to Replace an Application
  • May choose to replace an application because
  • household had been selected for verification last
    year
  • household has language barriers, or literacy
    issues, or is embroiled in a custody battle which
    may impact compliance
  • household with on-going or unresolved issues with
    school agency which may impact compliance

36
Replacing Applications
  • Examples
  • Verifying 100 applications (100 x .05 5), can
    replace up to 5 of those applications with others
  • Verifying 20 applications (20 x .05 1.00) can
    replace 1 application with another application
  • Verifying 2 applications (2 x .05 .10) can
    replace 1 application with another
  • Minimum of one application may always be
    replaced even if the result is less than 1
  • EM Part 8 G

37
Meeting Minimum Sample Size
  • Randomly select a similarly approved replacement
    application if
  • Confirming Official finds an error in the
    initial
  • determination and household is no longer
  • eligible for free or reduced- price meal
    benefits
  • Student/students listed on selected application
  • have left the school/district
  • LEA may not choose more than sample size
  • LEA may not verify all approved applications
  • EM Part 8 C, D, E, F, G, H, P

38
Zero Income HouseholdSelected for Verification
  • LEA must request an explanation of how living
    expenses are met
  • LEA may request additional written documentation
    or collateral contacts information from whom
    assistance is being received
  • Cash withdrawn from savings is reportable income
  • EM Part 3 E, P Part 4 B, C Part 8 I, P

39
Before written notification is mailed, Direct
Verification is an option
  • LEA may obtain documentation of Food Share, W-2
    cash benefits FDPIR application directly from
    local agency that administers each program
    (communicate by FAX or scanned copy)
  • http//fns.dpi.wi.gov/fns_fincou1verification
    use Verification Forms fax pages 12 13 to
    agency
  • Not necessary to notify household if eligibility
    remains the same. Verification is completed
  • If results in change in eligibility mail
    household written notification of verification,
    We Must Check
  • EM Part 1 B Part 9

40
Direct Verification (optional)
  • Fax or scan pages 12 13 of Verification Forms
    to your countys Income Maintenance (IM) agency.
  • All Wisconsin county Tribal agencies are
    posted http//www.dhs.wisconsin.gov/  
  • Click on Topics A to Z click on letter I
    then Income Maintenance (IM) Agency Directory
  • Or http//www.dhs.wisconsin.gov/forwardhealth/imag
    ency/index.htm

41
Written Notification to Household Selected for
Verification Includes
  • 1. Deadline for submitting written evidence is
    set by LEA
  • Name of LEA contact and phone number that can be
    reached without charge (for local call, toll
    free, or collect) to answer verification
    questions
  • We must check your application letter lists
    acceptable documentation of FoodShare/SNAP W-2
    cash benefits/TANF FDPIR foster child or
    income.
  • Recommend use of Verification Forms (16 pages)
    posted http//fns.dpi.wi.gov/fns_fincou1verific
    ation
  • EM Part 8 H, I, J, K, L

42
Documentation to Support Eligibility
  • Written evidence received directly from the
    household (pay stubs, child support, SSI, etc.)
  • Collateral contact identified by household that
    school can request information from directly
  • Employer
  • Social service agency
  • Migrant workers agency
  • Religious or civic organization
  • EM Part 8 I, J

43
Income Documentation
  • Must receive documentation for all sources of
    income reported on application (Be sure to keep
    copies on file)
  • Income may be for any time from one month prior
    to date of application up to time of verification
  • Frequency of income(s) should be identifiable
    (e.g., weekly, biweekly, monthly, 2 times per
    month). Ask household if frequency is not clear.
    Date/initial the response
  • Gross income must be used except for
    self-employment and farming income or
    seasonal/fluctuating income
  • Free and Reduced Price School Meals Family
    Application

44
Documentation for FoodShare/SNAP, W-2 cash
benefits/TANF and FDPIR
  • Documentation that shows eligibility for programs
    from any point in time between the month prior to
    date of application and up to time of
    verification
  • Documentation of a child (or any household member
    on the application) is receiving benefits under
    FoodShare, W-2 cash benefits or FDPIR
  • Quest card (electronic benefits) cant be used.
    It has no expiration date.EM Part 3 A, C Part
    8 H, I

45
Foster Child(ren)
  • Foster child only application Social worker,
    agency, court/State confirms childs foster
    status and personal income, if any, in writing
    or over the phone (record documentation received
    verbally onto application and initial date)
  • Foster child appearing on household application
    foster child is categorically eligible. Foster
    does not convey free benefits to households
    own children. Household children determined by
    income or sources of household categorical
    eligibility
  • EM Part 1 B Part 3 C Part 4 B Part 5 B, D
    Part 6 G
  • USDA memo SP02-2012 and SP17-2011

46
Kinship Care
  • Ask in cases where no specific welfare agency or
    court is legally responsible for the child or
    child is living with relatives, or friends of the
    family, the child is considered to be a member of
    the household with whom s/he resides. Household
    must submit an application. App could be selected
    for verification.
  • Child(ren) placed with relatives through formal
    arrangement by courts or State is considered
    Foster
  • Determining Eligibility for Meal/Milk
    Benefits Foster Care, Kinship Care Adoption
    Assistance Fact Sheet 8/19/11 posted at
    http//fns.dpi.wi.gov/fns_fincou1

47
Adoption
  • Children are part of household when there is
    legal adoption. They must be listed on
    application. Any adoption subsidy is considered
    reportable income. Application could be selected
    for verification.
  • Due to year-long duration of eligibility, free
    eligible status on a foster child doesnt change
    if foster child was adopted during the same
    school year.
  • EM Part 4 B, D Part 5 C, D

48
After Household Responds-Verifying Official
  • Must receive documentation on all sources of
    income listed on original application compares
    documentation with information listed on the
    application computes total income from
    documentation for income applications
  • Overtime Contact household and ask if overtime
    is one-time or sporadic source of income. If only
    sporadic, income should be calculated based on
    regular monthly income without overtime
  • Records to whom you spoke persons
    answer/initial and date - that the conversation
    occurred
    EM Part 8 H, I, J, N, P

49
After Household Responds-Verifying Official
  • Informs household that eligibility remains the
    same or changes (be sure to use the most
    current We have checked your application
    letter from DPI website)
  • Written notice is required to include Appeal
    Procedures for change in benefit level and/or
    for termination of benefits
  • Updates Benefit Issuance List or computer system
    database to correct benefit level of each
    student/siblings

50
Insufficient Evidence or No Response
  • Verifying Official must make at least one
    documented attempt (written, email or verbal) to
    contact the household and inform them that
    failure to comply with verification will result
    in termination of benefits (document contact(s)
  • Terminate benefits and change to paid status if
    household does not respond by deadline set, but
    no later than November 15. Letter must give 10
    calendar days written advance notice from date
    the notice is sent.
  • EM Part 8 J, K, L

51
Verification is complete
  • When household indicates, verbally or in writing,
    that it no longer wishes to receive free or
    reduced-price benefits
  • Household eligibility for the level of benefits
    is
  • Validated at current eligibility level
  • Changed to a higher/lower eligibility level
  • Household eligibility is changed to paid due to
    non-response to request for documentation
  • EM Part 8 J, K

52
Verification is complete
  • Letter (We have Checked Your Application) is sent
    informing household of results and that benefits
    will remain the same or be reduced
  • Letter/notice of adverse action is sent informing
    households that benefits will be terminated
    (changed to paid status). Include the Fair
    Hearing paragraph and Hearing Officials contact
    information
  • EM Part 8 J, K, L

53
Time Periods for Changing Eligibility Status
  • Any household that fails to respond or submits
    incomplete verification documentation by due date
    receives notice that household will be changed
    to paid
  • Reduction or Termination of benefits household
    has 10 calendar days from date on written
    notice to file for Appeal. (Benefits remain the
    same until end of appeal)
  • Increase in benefits effective immediately and
    must be implemented no later than 3 operating
    days after decision
  • EM Part 8 J, K, L

54
We have checked Notification Letter Results
of Verification
  • Specifies change in benefits (if any) and reason
  • Includes Fair Hearing paragraph and time frame
    for submitting appeal (within 10 calendar days
    from date on notice) to continue benefits.
  • When household doesnt appeal, or Hearing
    Official rules that benefits must be reduced, the
    actual reduction or termination of benefits must
    take place no later than 10 operating days
    after the 10 calendar day advance notice period,
    or 10 operating days after the decision by the
    Hearing Official.
  • EM Part 8 K, L

55
Households that reapply in same school year for
program benefits
  • Household is required to submit income
    documentation or proof of participation in
    Assistance Program(s) at the time of
    reapplication prior to approval
  • Not considered a new application
  • EM Part 8 N

56
Appeal Rights
  • Household is allowed 10 calendar days from date
    on notice to request a Hearing to appeal decision
  • If a household appeals by the end of the ten
    calendar day period, LEA continues to provide
    benefits as originally issued to the child until
    hearing is held and a final decision is made
  • If no appeal is made, actual reduction or
    termination of benefits must take place no later
    than 10 operating days after the 10 calendar day
    advance notice period
  • EM Part 8 L, M, N

57
Fair Hearing Procedure
  • Household may request a school conference to
    review information prior to a formal hearing
  • Refer to procedures in Permanent Agreement Policy
    statement and Verification Forms. The last page
    contains the Fair Hearing Procedure.
  • Verification Forms (16 pg.) posted
  • http//fns.dpi.wi.gov/fns_fincou1verification
  • EM Part 8 K, L, M

58
(No Transcript)
59
  • QUESTIONS
  • About
  • Verification?
  • Contact any
  • School Nutrition Program Consultant
  • Directory posted at
  • http//fns.dpi.wi.gov/fns_sntdirectory

60
New to your role or seek a refresher?
  • Use INDEX button A-Z Training offers
    upcoming, recurring and resources at
    http//fns.dpi.wi.gov/fns_snt_training
  • School Nutrition Team Webcasts are updated -
  • as USDA regulations change
  • http//fns.dpi.wi.gov/fns_sntwebcasts
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