Diapositiva 1

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The Ministry of Public Administration of Mexico
Meeting of the Directors and Experts on Better
Regulation
Mr. Uriel MARQUEZ Head of Unit Policies for the
Improvement of Public Management
Warsaw and Lódz
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The United Nations Public Service Award (UNPSA)

• The UNPSA is the most prestigious international
  recognition of excellence in public service. It
  rewards the creative achievements and
  contributions of public service institutions that
  lead to a more effective and responsive public
  administration in countries worldwide.
• Through an annual competition, the UN Public
  Service Awards promotes the role, professionalism
  and visibility of public service.
• More specifically, the Awards aim to
• Discover latest innovations in governance.
• Reward excellence in the public sector.
• Enhance professionalism in the public service.
• Raise the image of public service.
• Motivate public servants to further promote
  innovation.
• Build trust in government.
• Share the most successful practices for possible
  replication and adoption at
• the local, national and regional levels.

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The United Nations Public Service Award (UNPSA)
Two initiatives developed by the Federal
Government of Mexico were selected as winner
projects of the UNPSA 2011
The Guillotine of Administrative Regulations and
the Nine Administrative Handbooks of General
Application to promote efficiency of Mexican
Federal Government (The regulatory reform
programme Base Cero) This initiative was
nominated by Política Digital IT Magazine
(http//www.politicadigital.com.mx) in the
category of Preventing and combating corruption
in the public service.
The Most Useless Bureaucratic Procedure
Contest This initiative was nominated by
Transparencia Mexicana (Mexican Chapter for
Transparency International, http//www.transparenc
iamexicana.org.mx/) in the category of Fostering
participation in policy-making decisions through
innovative mechanisms.
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Our vision
A government organized around the citizens
To enable Mexican families to live better To
have a government that is efficient and effective
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The Guillotine of Administrative Regulations and
the Nine Administrative Handbooks of General
Application to promote efficiency of Mexican
Federal Government
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The purpose

• On September 2nd, 2009, within the framework of
  the Third State of the Union, President Felipe
  Calderón committed to undertake a wide-ranging
  regulatory reform in order to
• Make citizens life easier.
• Promote growth and economic development.
• Better public governance.
• With this strategy, the government was seeking
  to
• Fight the paralysis generated by excessive
  regulation.
• Close the door to the discretionary creation and
• implementation of provisions that cause
  opacity
• and unnecessary costs for the government and
  for
• the citizens.
• Eradicate corrupt practices.
• Diminish the Public Administration costs in
  order to
• apply these resources in priority tasks of the
  country.

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The task

• Fisrt step- the creation of an inventory of the
  governmental rules in force.
• Second step. All the agencies comprising the
  Federal Public Administration identified
  duplicated rules, processes and inefficient
  activities, excessive costs and bureaucratic
  procedures that were generating unnecessary costs
  to citizens.
• Third step base zero regulation
• Standardize processes in order to simplify
  internal administration and to reduce costs of
  government (Guillotine of Administrative
  Regulations).
• Facilitate governmental procedures and services
  in order
• to serve citizens in a better manner,
  (Guillotine of Substantive Regulations).
• Eliminate administrative burden to businesses
• (The economic regulatory reform)

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The outputs
The Guillotine of Administrative Regulations
consisted in the elaboration and publication of
nine Handbooks of General Application, which aim
to optimize the governmental operation in the
areas of 1. Governmental Acquisitions. 2.
Auditing. 3. Internal Control. 4. Public
Works. 5. Financial Resources. 6. Human
Resources. 7. Material Resources. 8. Information
and Communication Technologies. 9.
Transparency. To achieve this end, nine working
teams were created with representatives of
various entities and agencies who were
responsible of researching the leading management
practices in these subjects. Using this research
as a starting point, nine Handbooks were
elaborated to standardize the application of the
internal processes in the Federal Public
Administration.
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The process
As a strategy to review the first draft of the
handbooks, a consultation with 147 leader
agencies of the Federal Public Administration was
carried out, in order to receive comments and
contributions from public officials responsible
for operating the administrative processes in the
matters regulated by each handbook. In the nine
Handbooks, a total of 17,759 comments were
addressed 51.24 were on technical-administrativ
e issues. 22.47 on legal-normative. 26.29 on
edition. Once the consultation period finished,
the analysis and classification of the comments
received during the consultation was carried out,
followed by the incorporation of the appropriate
comments to the adequate draft handbook, and
finally the drafts of the handbooks were refined
and edited.
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The supporting tools
To strengthen the Guillotine of Administrative
Regulations, on August 10, 2010 President
Calderón issued an Agreement instructing the
agencies and entities of the Federal Government
to restrain from issuing regulations in the areas
covering the administrative handbooks. This
agreement also included provisions designed to
establish exceptions for the issuance of new
regulations, ordering the removal of all the
rules that are opposed to the handbooks, and
requiring agencies to define their inventory of
internal rules. The agreement also enabled the
Ministry of Public Administration to carry out
surveillance to ensure compliance with the
provisions of the presidential agreement.
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The initial results
With the publication of the nine Handbooks and
with the Presidential Agreement, the government
of President Calderón has eliminated 15,835 rules
as of May 2011. This elimination of 44 percent of
current regulation is the most aggressive
regulatory guillotine in Mexican history.
10,049 Administrative Regulations, out of a total
of 14,577 and 5,786 Substantive Regulations, out
of a total of 21,005
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The outcomes
Fewer rules will promote structural changes
within the government, fostering a cultural
change in public servants minds which will
encourage the performance and achievement of
objectives over any bureaucratic requisite.

• Likewise, the Regulation Inside Government (RIG)
  reform of Mexico promotes
• Implementation of public policies and the
  achievement of objectives at the
• lowest cost.
• Set standards and promote a culture of resource
  savings and efficency.
• Transparency and accountability at the Mexican
  Federal Government.

The success of this project was based upon the
open participation of all stakeholders.
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The best practice
Activities undertaken by the Mexican government
on the simplification of regulation inside the
government

1. Political commitment at the highest level.
2. Objectives to achieve.
3. Organisation of the stages.
4. Collaboration with regulators.
5. Participation of involved agents and society.
6. Cost-benefit analysis and Risk assessment.
7. Training and support for implementation.
8. Communication to the general public and Periodic
   reviews of the regulatory stock.
9. Controlling the flow of new regulations.
10. Measuring of results.

A methodical way which can be adopted by other
countries to implement a similar simplification
effort.
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The best practice

• .the review of Mexico?s experience is one of the
  first and most comprehensive contributions to the
  evaluation of these practices.
• All in all, the Ministry for Public
  Administration?s actions were largely comparable
  in depth and sophistication to the international
  experience of review of RIG, and were consistent
  with the international experience of review of
  RABC, with some exceptions
• stop the flow of new regulation
• implement periodic reviews of RIG to keep the
  handbooks updated
• measure the economic benefits and saving
• promote among states and municipalities similar
  exercises

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Economic benefits

• Austerity Decree (December 2006)
• Rationalise government spending, transfering
  savings to
• The intensification of social programs with
  proven effectiveness in combating
• poverty.
• Expand Mexicans' access to health and education
  services.
• Increase resources for infrastructure projects.

• Austerity measures have produced significant
  savings
• 40,691.4 million pesos
• 27,249.9 million pesos
• Savings account to 10 of administrative cost

2012 target 20 percent reduction in
administrative operating costs.
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Actualization of handbooks
Best Management Practices

• 1,931 saving actions have been reported, grouped
  into 26 models of administrative efficiency.

1 Warehouse administration 14 Water saving
2 Insurance administration 15 Automatization
3 Travel subsistence allowances administration 16 Banking to support citizens transactions
4 Vehicle, fuel lubricants administration 17 Electronic logbook
5 Acquisitions categories 18 Energy efficiency
6 Acquisitions, consolidated purchasing 19 Virtual office
7 Acquisitions, market knowledge 20 Resources optimization
8 Acquisitions, open contracts 21 Telephony communications optimization
9 Acquisitions, multi-annual contracts 22 Real Estate rationalisation
10 Acquisitions, negotiation of contracts for travel subsistence allowances 23 Rationalisation of paper consumption
11 Acquisitions, purchasing planning 24 Organizational redesign
12 Acquisitions, IT services 25 Outsourcing services
13 Acquisitions, IT use 26 Electronic invoice payment
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The conclusion
Fewer rules, better results
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The Most Useless Bureaucratic Procedure Contest
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The purpose

• The Mexican federal government in September 2008,
  launched an initiative to reward citizens
• who denounced the most absurd bureaucratic
  procedure that they had faced,
• and who proposed the best solutions to cut red
  tape and bribery.

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The diagnosis

• Point of view of citizens paperwork serves no
  purpose or is complicated and expensive.
• Our bureaucracy traditionally mind-set if it
  does not have a stamp, it does not move.
• The submissions handed in for the "most useless
  procedure" contest spin tales of
• lengthy lines,
• unfriendly bureaucrats,
• bribes sought,
• no sense requirements

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The Jury, an outside panel
The contest was endorsed by Transparencia
Mexicana, the Mexican Chapter for Transparency
International.

• The contest Jury consisted of eminent
  personalities who command high respect and
  recognition within Mexican society
• The President of Transparencia Mexicana, Mr.
  Federico Reyes Heroles.
• El Colegio de México professor and researcher
  Mrs. María del Carmen Pardo.
• Journalist Mrs. María de Carmen Cortés.
• Businessman and consultant Mr. Fuad Juan Zarzar,
  and
• Political scientist Mr. Leo Zuckermann.

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The winners

• The winning entry came from Mrs. Cecilia Deyanira
  Velázquez, 34, who complained about expending a
  wek every month to get her son's medication
  through the Social Security Institute (prize
  check for about USCy26,000)
• Now, after an annual check up the 12 sessions are
  authorized in advanced
• Two other residents won (USCy8,000 check) for
  offering examples of red tape in state and
  municipal bureaucracies
• the process of fixing errors in birth
  certificates in Mexico City,
• and the rigors of getting a proof-of-residence
  document (municipality of Toluca in the state of
  Mexico).

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The follow-up

• Federal departments use the 21,000 submissions as
  a diagnostic tool to map out solutions.
• Phase 1 Eliminate useles procedures
• As of today, 2,189 procedures have been
  eliminated which accounts 29
• Phase 2 Simplify them. Change rules and set
  standars.
• We measure every 3 months 300 procedures on
  quality of customer service, information,
  corruption index, installation access and
  overall satisfaction.
• Phase 3 Introduce technologies to easy access to
  government.
• Automatization, reengineeirng, and one shop
  window proyects
• (for example openning a business and foreign
  trade

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The lessons

• The perspective from a user is very different
  than that of people in charge of the public
  office
• 98 of Public servants believe their work
  contributes to the countrys benefit, and 92
  believe they do a good job. (WHY TO CHANGE)

• The resistance of public servants must be reduced
  by communication and involvement since the
  beginning
• To increase the commitment of officials,
  improvement projects were obligatory under the
  Programme to Improve Public Management (PMG).
• Additionally, a federal effort was started to
  share with states and municipalities our better
  practices

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A better government for better competitiveness
Effciency in government increases the
competitiviness of a country.
Mexico is ranked 35 out of 183 economies
The International Institute for Management
Development (IMD) has ranked the Mexican economy
the second most competitive in Latin
America. Mexico gained nine spots this year from
its 2010 ranking to number 38th
globally. Mexico's ranking is higher than other
Latin American nations such as Brazil, Argentina,
Peru, Colombia and Venezuela.
Mexico best country in Latin America for doing
business.
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The conclusion
Cutting red tape and corruption in Mexico with
the open involvement of citizens
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The Ministry of Public Administration of Mexico
Meeting of the Directors and Experts on Better
Regulation
THANK YOU!!
Mr. Uriel MARQUEZ Head of Unit Policies for the
Improvement of Public Management Twitter
_at_mgtinnovator Email umarquez_at_funcionpublica.gob.mx
Warsaw and Lódz