With

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ENHANCE SITE SUPERVISION

• With
• Improving Supervision Hearts Minds TOOL

2004
2

DOMESTIC ARRANGEMENTS

• Emergency Exists
• Fire Alarms and Evacuation
• Toilets and Breaks
• Introductions
• GSM/Mobiles switch off, pls

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OBJECTIVE OF TODAYS SESSION

• Review ESS 2003
• Manage hazards at the workplace
• Enhance Leadership skills and
• Reinforce Responsibilities of Supervisors
• Focus on
• Compliance
• Competence
• Road Safety
• Supervision
• Aim for ZERO LTI target

4

Programme

• Review ESS Workshops 03
• Preventing accidents through Supervision
• Hearts and Minds Tool
• Road Safety
• Feedback from Managing Rule Breaking
• Group discussion
• Way forward and Commitment

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HISTORICAL TREND IN SAFETY
Injuries
Engineering Systems Hardware issues to engineer
out hazards
Management Systems develop procedures, etc. to
control hazards
Focus on People empowerment to Work Safely
Time
Early Stage
Development
Now
People make the difference


DISASTER
Error
Violation
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Accidents are Preventable

• What are OUR aspirations?
• How can WE achieve OUR Objectives?
• Can We prevent accidents?
• HSE is MY Responsibility

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SUPERVISION
SUPERVISION
SUPERVISION

• Supervision is a still Major Concern in PDO
  Contractors
• Incident reports audits inadequate
  Supervision
• We do not follow procedures
• We take short cuts
• We have time constraints (work pressure)
• We want to please our superiors/managers
• We do not adequately supervise our workforce
• We are complacent

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STOP OBSERVATIONS CAN ELIMINATE INJURIES AND
SUFFERING

• STOP for Supervision
• Plan your observations
• STOP Audits are a must
• Make it a habit to observe your sub-ordinates
• Report your observations

• STOP for Employees
• Use Self-Observations and your minds eye
• Use Total Observation and your senses ABBI
• Use the Questioning Attitude
• What if?

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The price of complacency
For the Media Clip here, please see the CD version
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HAZARD IDENTIFICATION CONTROL
How to effectively apply STOP Cards How to
eliminate hazards Walk around at work place can
reveal Physical Hazards
Accidents are caused by PEOPLE. We become
complacent and forget the hazards around Us !
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WHAT IS THE NATURE OF OUR WORK
Whos next?
For the Media Clip here, please see the CD version

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Road Safety
Oman 499 in 2001, 580 in 2002
Already higher in 2003
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(No Transcript)
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ROAD SAFETY CHALLENGES IN PDO
RTA Examples
3rd party failed to stop at T-junction,
butdefensive driving by other driver??
Truck making a left turn, while being overtaken,
by a police vehicle!
Rollover, tyre initiated?
Saloon car at very high speed, on wrong side of
road went under trailer making left turn- 3 dead
Yet another rollover
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YOURE NOT SAFE IF OTHERS DONT BELT UP!
For the Media Clip here, please see the CD version
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ROAD SAFETY 5 KEY ELEMENTS
The transportsystem
Other Road Users
The Driver
Roads Environment
Vehicle Load
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IMPROVING SUPERVISION The Hearts Minds Tool
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STYLES OF SUPERVISION

• Positive

• Negative

• Telling
• Selling
• Participating
• Delegating

• Yelling
• Overselling
• Do-it-all
• BBQ

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STYLE OF SUPERVISION Lead by example
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HEARTS MINDSFeedback from Managing Rule
Breaking

• Ensure relevant procedures are available and
  known
• Understand why your team is breaking Rules
• Do not hesitate to challenge Rule if
  INAPPROPRIATE
• Create atmosphere for COMPLIANCE
• Encourage and INSIST on COMPLIANCE
• Do NOT Compromise, and never walk away from
  non-compliance
• As a last resort, you may have to use PENALTY
  etc, etc

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GROUP DISCUSSION (15 MINUTES)

• Discuss what is termed good and poor in
  supervision
• Which style of Supervision are you most of the
  time?
• Which style would like to adopt to be effective?
• Develop a personal action plan
• What style will you develop to manage your team?
• How are you going to implement this style?
• When are you going to start?

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TAKE PERSONAL RESPONSIBILITY FOR HSE

• Identify and Control Hazards at your workplace
• Use STOP to identify unsafe conditions and at
  risk Behaviours
• Hold and be involved in a Toolbox Talk before you
  start or after a change in a job.
• You are Empowered to Stop any work, by anyone, at
  anytime, if You think the work is unsafe.

You do this for Your SAFETY, the safety of the
PEOPLE AROUND you and for the HAPPINESS OF Your
FAMILY FRIENDS
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ENHANCE SITE SUPERVISION
Back up slides on Improving supervision
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GAME ABOUT LIFE WORK
A small truth to make our Life's 100
successful.........in every respect! If A B C D
E F G H I J K L M N O P Q R S T U V W X Y Z 1 2
3 4 526 Then HARDWORK
8118423151811 98 KNOWLEDGE
11141523125475 96 LOVE 1215225
54 OR LUCK 1221311
47 None of them makes 100 Then what makes
100 ?
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GAME ABOUT LIFE WORK
Is it Money? No! OR Leadership? NO! Every
problem has a solution, only if we perhaps
change our
"ATTITUDE". It is OUR ATTITUDE towards Life and
Work that makes OUR Life 100 Successful..
ATTITUDE 120209202145 100

Don't you think so?
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IMPROVING SUPERVISION?
Job Planning

• Supervisor highlights the need for staying with
  plan up front.
• Plan B for dealing with the unexpected
• Good Planning - Safe Job - adversely affected
  by rule breakers.

Day to day Personal Planning

• Get buried in what needs to be done on a daily
  basis.
• Need to think longer term - Diary of events over
  several days
• Plan site visits.
• Write extra time in the plan for the unexpected.
• Learn about effective delegation

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IMPROVING SUPERVISION?
Execution

• Check how well people are performing.
• Is there time for O.J.T.?
• Emphasise safety by not making compromises in
  favour of production
• Search for solutions that maintain and improve
  safety and production levels
• Site visits to collect comments from crews and
  let them show you where problem areas are

Evaluation and Improvement

• How did the job go?
• Can we make improvements in safety and
  production?
• Use the proposals for improvement in future
  planning.

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IMPROVING SUPERVISION?
Responding to Technical Problems

• Good supervisor uses experience to prevent
  problems
• Encourage the crew to recognise when things are
  going wrong and highlight them
• Use real problems encountered as a coaching
  opportunity
• Problems can be used to develop training
  programmes
• Share your experience with other supervisors

Observation

• Get someone from the crew or someone from
  another group and agree
• What are you going to look at and why
• What you are going to do about it
• Communicate
• Follow up