7th Annual Hong Kong Innovative Users Group Meeting

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7th Annual Hong Kong Innovative Users Group
Meeting
11th 12th December 2006
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Millennium on Linux platform Hong Kong Shue Yan
College Library experience
Miss Ada Chan Assistant Librarian, Head of
Acquisitions Section English Section Mr. Joe
Chow Assistant Librarian, Head of Multimedia
Digital Resources Section
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History of Shue Yan - 1

• College was founded by Dr. Henry H. L. Hu (???)
  and Dr. Chung Chi Yung(???) in 1971.
• Provides 4-years university education in Hong Kong

Happy Valley Campus, 1971-1977
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History of Shue Yan - 2

• College moved to Braemar Hill Campus in 1985
• 19-storey Library Complex was completed in 1995
• College offered three degree programmes from
  September 2001
• Residential and Amenities Complex was completed
  and officially opened in November 2005
• College passed the institutional review in May
  2006
• In September 2006, College is offering ten degree
  programmes

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The Library

• Library started from a small reading room in
  Happy Valley Campus
• Library has 5 floors, about 4,500 m2
• Over 200,000 items of collection including books,
  serials, multimedia, e-resources etc
• 17 fulltime staff including 6 professional, 1
  semi-professional, 6 supporting staff 4 manual
  workers
• Supports about 3,500 users including
  undergraduate, postgraduate and about 200 staff

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Library Mission
Resource Centre
Learning Centre
HKSYC Library
User Education Centre
Service Centre
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Library Structure

• 3-levels flat structure benefits to internal
  communication and information flow

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Background of Library Automation - 1

• Library implemented the first generation ILS --
  Dynix in 1993.
• Without any upgrade after the implementation.
• In 2003, the weaknesses of our Dynix system
• No online catalog GUI interface
• No Acquisitions Serials modules
• No remote access function
• Then......

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Background of Library Automation 2
Upgrade
New System
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Why choose Millennium?

• Support from III
• CJK support
• Web enabled and remote access function
• Most universities in Hong Kong are INNOPAC users
• Prepare interlibrary collaboration platform
• Staff recruitment
• Mature and helpful users community -- HKIUG

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Why use Linux?

• HP/Sun/IBM vs. Linux?
• Budget constraint
• Hardware cost
• Ongoing maintenance cost
• System stability extendibility
• Technical support
• Hire additional staff for system maintenance?

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Hardware configurationINNOPAC Server

• CPU Intel Xeon 2.4GHz x 2
• RAM 2GB
• Harddisk SCSI Ultra 320 36GB x3 with RAID 5
• OS Redhat Enterprise Linux Version 2.1

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Architecture of Millennium
MILACQ
MILCAT
MILCIRC
MILSER
MILADMIN
WebPAC
INNOPAC Millennium
Red Hat Enterprise ES
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Timeline of Migration Further Development

• Dec 2003 Contract Signing
• Jul 2004 Hardware Install
• Aug 2004 Millennium Install
• Dec 2004 Staff Training
• May 2005 Soft launch of Millennium
• Jun 2006 Upgrade to Release 2005
• Oct 2006 Conduct User Survey for the system

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Challenges in Migration

• MARC Conversion
• No export module in Dynix to export MARC records
  to MARC21 format
• Data Structure Difference
• Location codes parameters
• Communication between III and HKSYC
• Change of responsibility staff
• Staff Skill Level
• Experience grow up in the migration
• User Adaptability
• Much afford in users education

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Work with Linux Platform

• The first INNOPAC user in Hong Kong uses Linux
  platform
• Highly Millenniumized environment
• Compatibility of Linux OS
• Chinese Characters (Example ? vs ?)
• Hardware compatibility

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Summary of User Survey

• To further improve the service, Library conducted
  a user survey for the Millennium system between
  18 Oct 7 Nov 2006.
• 78 valid replies has been collected including 72
  students and 6 staff.
• Average rate 3.36 at the satisfaction of system.
• The most satisfaction item in new system is
  Online Renewal (Rate 3.78)

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Conclusion

• With the limited resource, Hong Kong Shue Yan
  College Library had tried our best to provide a
  standard university library service.
• The migration of Millennium is a milestone to
  upgrade the library services.
• Linux is a suitable operation system for our due
  to the lower hardware cost and human resource
  cost.

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Future Development of HKSYC Library

• Enhance customer orientated services and user
  education
• Expand Media Centre to an Integrated Learning
  Centre
• Enhance searching functions, implement link
  resolver, federated search function with open
  resource software
• Develop collabration with local and overseas
  university libraries
• Apply new technology to reduce the need of human
  resource, like RFID

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Library Gallery
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Our Working Team
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Special Thanks
We also like to thank our ex-colleagues and their
contribution in the library development and the
migration to Millennium system .
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Thank you!