Starwood Preferred Guest ????????? - PowerPoint PPT Presentation

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Starwood Preferred Guest ?????????

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Title: Starwood Preferred Guest Author: fo3 Last modified by: fo3 Created Date: 12/12/2002 2:26:14 AM Document presentation format – PowerPoint PPT presentation

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Title: Starwood Preferred Guest ?????????


1
Starwood Preferred Guest?????????
2
Starwood Preferred Guest?????????
  • Loyalty Guest Program.
  • ??????
  • Develop stronger relationships with our guests.
  • ???????????

3
Benefits ??
  • Free membership and easy to enroll.
  • ????
  • Fastest way to earn free hotel stays.
  • ???????????
  • Two points per dollar spent, which may be used
    for hotel, airline rewards or Instant Awards.
  • ???????????,????,???????????

4
Benefits ??
  • No blackout dates at Starwood hotels.
  • ???????????????
  • Easy airline mile redemption.
  • ????????
  • Exclusive check-in/check out.
  • ???/????

5
Starwood Preferred Guest?????????
  • Preferred Guest A
  • ????
  • Preferred Plus C
  • ????
  • Corporate Preferred C
  • ??????
  • Gold Preferred G
  • ??????

6
Starwood Preferred Guest?????????
  • Platinum Preferred P
  • ???????
  • VIP Preferred V
  • ????
  • Employee Preferred E
  • ????

7
Starwood Preferred Guest?????????
  • Eligible Rate ????
  • ( Rack rate, Bar rate, Set rate etc. )
  • Food Beverage ????
  • Dry cleaning laundry ???
  • Telephone Charge ????

8
Preferred Guest A ????
  • 2 Starpoints per dollar spent on eligible
    charges.
  • ??????????????
  • Personal Preference profile.
  • ??????
  • Preferred check-in.
  • ????????

9
Preferred Guest A ????
  • Instant Awards.
  • ????
  • No Free Night Award blackout dates.
  • ????????????
  • Ability to convert Starpoints to airline miles.
  • ?????????

10
Preferred Guest A ????
  • Ability to earn Starpoints on food beverage
    charges, even as a non-guest.
  • ???????????????????
  • Special toll-free number for membership services.
    ????????

11
Preferred Plus C ????
  • 2 Starpoints per dollar spent on eligible
    charges.
  • ??????????????
  • Personal Preference Profile.
  • ??????
  • Preferred check in.
  • ????????

12
Preferred Plus C ????
  • Instant Awards.
  • ????
  • No Free Night Award blackout dates.
  • ????????????
  • Ability to convert Starpoints to airline miles.
  • ?????????

13
Preferred Plus C ????
  • Ability to earn Starpoints on food and beverage
    charges, even as a non-guest. ( USD 10N above )
  • ???????????????????
  • Special toll-free number for membership services.
  • ????????

14
Preferred Plus C ????
  • 4 p.m. late checkout. ( subject to availability
    at resorts )
  • ???????4? ( ????????? )
  • Upgrade to a preferred Room the day of arrival,
    if available.
  • ????????,???????

15
Corporate Preferred C ??????
  • 2 Starpoints per dollar spent on eligible
    charges.
  • ??????????????
  • Personal preference profile.
  • ??????
  • Preferred check-in.
  • ????????

16
Corporate Preferred C ??????
  • Instant Award.
  • ????
  • No Free Night Award blackout dates.
  • ????????????
  • Ability to convert Starpoints to airline miles.
  • ?????????

17
Corporate Preferred C ??????
  • Ability to earn Starpoints on food and beverage
    charges, even as a non-guest. ( USD 10N above )
  • ???????????????????
  • Special toll-free number for membership services.
  • ????????

18
Corporate Preferred C ??????
  • Bonus of 2,000 Starpoints after 5th and 10th
    stays.
  • ??????????,??2,000?????
  • 4 p.m. late checkout. ( subject to available at
    Resorts )
  • ???????4? ( ????????? )
  • Upgrade to a Preferred Room the day of arrival,
    if available.
  • ????????,???????

19
Gold Preferred G ??????
  • Personal Preference profile.
  • ??????
  • Preferred check-in.
  • ????????
  • Instant Awards
  • ????
  • No Free Night Award blackout dates.
  • ????????????

20
Gold Preferred G ??????
  • Ability to convert Starpoints to airline miles.
  • ?????????
  • Ability to earn Starpoints on food and beverage
    charges, even as a non-guest.
  • ???????????????????
  • Special toll-free number for membership services.
  • ????????

21
Gold Preferred G ??????
  • 50 bonus on earnings ( 3 Starpoints ) on
    eligible charges.
  • ??????????????
  • 4 p.m. late checkout. ( subject to available at
    resorts )
  • ???????4? ( ????????? )
  • Upgrade to a Preferred Room the day of arrival,
    if available.
  • ????????,???????

22
Platinum Preferred P ???????
  • Personal Preference profile.
  • ??????
  • Preferred check-in.
  • ????????
  • Instant Awards.
  • ????
  • No Free Night Award blackout dates.
  • ????????????

23
Platinum Preferred P ???????
  • Ability to convert Starpoints to airline miles.
  • ?????????
  • Ability to earn Starpoints on food beverage
    charges, even as a non-guest.
  • ???????????????????
  • Special too-free number for membership services.
  • ????????

24
Platinum Preferred P ???????
  • 50 bonus on earnings ( 3 Starpoints ) on
    eligible charges.
  • ??????????????
  • 4 p.m. late checkout. ( subject to availability
    at resorts )
  • ???????4? ( ????????? )
  • Complimentary Concierge Desk available 7 days a
    week.
  • ???????????

25
Platinum Preferred P ???????
  • Upon check-in, receive the best available room,
    including Select Standard Suites.
  • ???????????????,????????????
  • Guaranteed room availability if guest makes
    reservations 72 hours or more in advance.
  • 72????????

26
Platinum Preferred P ???????
  • Complimentary health club access.
  • ??????????
  • Club and Executive Level privileges.
  • ?????????

27
VIP Preferred ????
  • Personal preference profile.
  • ??????
  • Preferred check-in.
  • ????????
  • Instant Awards.
  • ????
  • No Free Night Award blackout dates.
  • ????????????

28
VIP Preferred ????
  • Ability to convert Starpoints to airline miles.
  • ?????????
  • Ability to earn Starpoints on food beverage
    charges, even as a non-guest.
  • ???????????????????
  • Special toll-free number for membership services.
  • ????????

29
VIP Preferred ????
  • 50 bonus on earnings ( 3 Starpoints ) on
    eligible charges.
  • ??????????????
  • 4 p.m. late checkout. ( subject to availability
    at resorts )
  • ???????4? ( ????????? )
  • Complimentary Concierge Desk available 7 days a
    week.
  • ???????????

30
VIP Preferred ????
  • Upon check-in, receive the best available room,
    including Select Standard Suites.
  • ???????????????,????????????
  • Guaranteed room availability if guest makes
    reservations 72 hours or move in advance.
  • 72????????
  • .

31
VIP Preferred ????
  • Complimentary health club access.
  • ??????????
  • Club and Executive Level privileges?
  • ?????????

32
Employee Preferred ????
  • Employee only can earn Starpoints through SPG
    Enrollments.
  • ?????????????????
  • Every qualify Enrollment , can get 100
    Starpoints. ( additional 50 Starpoints for
    Enrollment with guests E-mail address )
  • ??????,????100?? ( ??E-mail ?????50?? )

33
Employee Preferred ????
  • Starpoints can use for Instant Awards, Free Night
    Award, USD cheque request.
  • ???????????,???????,
  • ??????

34
Starwood Preferred Guest?????????
  • From Level A Level C upgrade to
  • Level G 10-19 stays or 25-39 nights per
  • year
  • ??10-19????25-39????,????????????????????????

35
Starwood Preferred Guest?????????
  • From Level A , C G upgrade to
    Level P 20 above stays or 40 above nights per
    year
  • ??20??????40??????,??????????????????
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