LMS2000 Installation

1
LMS2000 Installation OperationsTraining
2
Introduction

• Course Objectives
• Training to install and operate the LMS2000
  system (NMS)
• Introduction
• Expectations

3
Training Outline

• Two days
• LMS review
• Data flow from Internet to subscriber
• Installation
• NMS functionality
• Device configuration process
• LMS Operations and Maintenance
• Future Developments

4
Schedule
5
Reference Material

• LMS2000 User Guide
• Abbreviations and Acronyms Appendix E
• Default configuration
• EUM Quick Reference Guide
• CD-ROM and binder containing
• Handouts
• Slide show

6
SAFETY

• Common sense
• Grounding and electrical
• Regulatory notices
• Racks weigh 155 lbs
• Reference APCD-LM010-A

7
LMS Overview
8
LMS2000 Components

• NAP - Network Access Point
• CAP - Communications Access Point
• CCU - CAP Communications Unit
• EUM - End User Modem
• NMS - Network Management System
• Reference APCD-LM010-A Chapter 1

9
Network Configuration
Reference APCD-LM010-A Chapter 1.4
10
Data Flow
Reference APCD-LM010-A Chapter 1.5
11
Data Routing

• Routers are connected to two or more networks
• Router have two or more IP addresses
• Routers are gateways to networks
• Routing tables provide instructions to the next
  link in the network
• EUM and CCU are routers
• Reference APCD-LM010-A Chapter 1.5

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Routing 1
13
Routing 2
14
Routing 3
15
Internet - Subscriber Routing 4
16
CCU-EUM Routing 5
17
Two EUMs Routing 6
18
Quick Reference Sheet
19
Factory Defaults

• NAP
• CAP
• CCU
• EUM
• NMS
• Reference APCD-LM010-A Appendix A

20
Network Configuration
Reference APCD-LM010-A Chapter 1.4
21
Installing the NAP and CAP
Reference APCD-LM010-A Chapter 2
22
Pre-Install

• Site preparation
• antenna/cable install
• Lightning protection
• power
• grounding
• After unpacking check for damage
• NAP/CAP shipped wired and pre-configured with
  defaults
• Cables and tools
• Reference APCD-LM010-A Chapter 2

23
NAP and CAP Install

• UPS
• Battery reconnect
• Turn on UPS power switch
• Three LED's indicating battery charge. Three is
  fully charged.
• Computer symbol (router/switch)LED green
• Verify rack/device cooling fans working
• Verify switch POST results
• Connect backhaul
• Reference APCD-LM010-A Chapter 2

24
CCU Verification

• Main power light ON
• CCU should beep once after powered up
• Network Interface Card link light ON
• CCU cooling fan ON
• \Reference APCD-LM010-A

25
NMS Set Up

• Set up NMS Workstation
• PC plus UPS
• Connect to NAP switch (port 2)
• Ping CAP switch from NMS workstation
• Reference APCD-LM010-A Chapter 3.1

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NMS
Reference APCD-LM010-A Chapter 3
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NMS Functionality

• Controls and manages the LMS2000 System
• GUI interface
• SNMP
• Authentication and security
• Bandwidth management functionality
• Backup
• UPS
• Reference APCD-LM010-A Chapter 3.1

28
NMS Workstation Components

• PC
• Microsoft Windows NT 4.0 SP6a
• WaveRider LMS2000 NMS Software
• Microsoft SQL Server 7.0
• Vircom VOP RADIUS Server
• Castlerock SNMPc 5.0
• Veritas Backup Exec 8.0
• UPS
• Reference APCD-LM010-A Chapter 3.1

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NMS Tour

• Checklist of features and icons
• Reference APCD-LM010-A Chapter 3

30
NMS Tree

• Philosophy
• Associations
• Linking
• NMS Tree
• System
• Inventory
• Devices
• Accounts
• Subscribers
• Service Levels
• Reference APCD-LM010-A Chapter 3.1

31
RADIUS Server
32
RADIUS Server 2
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Bandwidth Management Functionality

• Based upon service levels associated by
  subscriber
• Controls bandwidth EUMs can utilize
• Controlled by NAP router

34
SNMPc

• Tool
• Alerts
• Device statistics
• Trends
• Reporting
• Device and system monitoring
• www.castlerock.com
• Reference APCD-LM010-A Chapter 4

35
SNMPc Server Configuration

• Configure SNMPc Server
• Password, adding/discovering devices
• Add SNMP Communities
• Network Map
• Remember to update the SNMPc
• Reference APCD-LM010-A Chapter 4.2

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Device and System Configuration
Reference APCD-LM010-A Chapter 5 6
37
Component Configuration

• Out of the box defaults
• Configuration procedure
• Make changes then
• Apply
• Connect
• Update
• Disconnect
• Link to

38
NAP Configuration

• Confirm/change
• Router/switch/UPS IPs and Destination Netmask
• Device
• Trap server
• Configuration Process
• Create CCU in inventory as required
• Apply, connect, update, disconnect
• Link to
• Reference APCD-LM010-A Chapter 5.1

39
CAP Configuration

• Verify Switch/UPS defaults
• Configuration Process
• Apply, connect, update, disconnect
• Link to
• Reference APCD-LM010-A Chapter 5.2

40
CCU Configuration

• 2 or 4 CCUs in a CAP
• Default configuration
• Radio/Ethernet IP Addresses
• SNMP/RADIUS
• Routing
• Password
• Reference APCD-LM010-A Chapter 6

41
EUM Configuration

• Determine deployment details
• Add and edit EUM properties in database
• Enable Radio
• Update EUM device properties
• Link to
• CCU
• Subscriber
• Service Level
• Deploy
• Reference APCD-LM010-A Chapter 6

42
EUM Configuration 2

• Connect to NAP/CAP switch
• Confirm/Change
• Radio/Ethernet Parameters
• IP Routing
• SNMP
• Subscriber
• Update device configuration
• Change Ethernet IP address from default to
  subscriber
• Reference APCD-LM010-A Chapter 7

43
EUM Configuration 3

• Save configuration to file
• Create association with CCU
• Add EUM to CCU Configuration (IP Route, EUM ID
  and IP)
• Add EUM route to NAP Router
• ENABLE RADIO
• Now ready for deployment
• Reference APCD-LM010-A Chapter 7

44
Deploy EUM

• Install/mount EUM in destination location
• Attach antenna or 50 Ohm terminator
• RADIO ENABLED
• Reference APCD-LM010-A Chapter 7.11

45
Device and System Testing

• Test connectivity
• NAP/Internet
• NAP/CAP
• NAP/EUM
• EUM tests
• Continuous receive
• Continuous transmit
• Loopback
• Reference APCD-LM010-A Chapter 8

46
Dont Forget

• Linking
• Accounts
• Subscribers
• Service levels
• Inventory
• Apply
• Connect
• Update
• Security (passwords)

47
Install Review

• Follow installation instructions
• If youre not sure call WaveRider support
• SNMPc set up
• Configure steps
• Apply
• Connect
• Update
• Link to
• Dont forget security/change the passwords

48
Install Quiz

• Add/Configure CCU2 with EUM201. EUM Ethernet IP
  249.249.140.250
• Enable an Account, Service Level Nickel 800 KBPS,
  Subscriber (your company)

49
Operations
Reference APCD-LM010-A
50
Customer Management

• Accounts management
• Entering/Disabling/Enabling an Account
• Subscriber management
• Adding/Disabling/Enabling/and Removing an EUM
  from a subscriber
• Deleting a subscriber
• Service levels
• Defining,Linking, Deleting
• Reference APCD-LM010-A

51
Monitoring

• Forewarning
• Preventative maintenance
• Use SNMPc
• Alerts/Statistics for
• NAP router
• CAP/NAP switch
• CCU/EUM
• UPS
• Backhaul
• Reference APCD-LM010-A Chapter 10

52
Operational Statistics

• Diagnostics Tab / Radio PER
• Statistics Tab
• CCU/EUM Version
• Network IP
• SNMPc Trends
• Reference APCD-LM010-A Chapter 10

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Reports

• Accounts
• Service Level
• CCU/EUM Version
• Network IP
• SNMPc Trends
• Reference APCD-LM010-A Chapter 11

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Logs

• RADIUS Server
• Microsoft NT Server event log and statistics
• Reference APCD-LM010-A Chapter 103 10.4

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Backups

• Veritas Backup Exec 8.0
• Think about your backup plan
• Optional
• SQL module permits live database backup
• Reference APCD-LM010-A Chapter 9

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LMS Maintenance
Reference APCD-LM010-A Chapter 12
57
Maintenance

• General maintenance
• environment
• cleaning
• cooling fans (racks, devices)
• Power outages
• Confirm UPS battery health
• Hardware (cables)
• Reference APCD-LM010-A Chapter 12

58
NMS Maintenance

• PC
• Microsoft Windows NT
• NT event log (size)
• Web reports cleanup (size)
• Log files (size)
• SQL database (auto-scheduled)
• Reference APCD-LM010-A Chapter 12

59
Power Outages

• EUM auto-recovery
• NAP auto-recovery
• CAP and CCUs auto-recovery
• NMS will require intervention
• Reference APCD-LM010-A Chapter 12.2

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Firmware Updates

• Update the EUMs first then CCUs
• Configuration through
• FTP
• Telnet
• Synchronize configuration with NMS database
• Reboot will be required when
• updating firmware using FTP
• updating LMS or third party software
• Reboot will be required via Telnet
• Reference APCD-LM010-A Chapter 14

61
Troubleshooting

• Install problems
• Connectivity problems see LMS User Guide
  Chapter15
• Dont forget to use SNMPc
• Check you cables
• Ethernet
• RF
• Reference APCD-LM010-A Chapter 15

62
Operations and Maintenance Review

• Customer management
• System management
• Beware - report and log size!
• Trends and statistics
• Backups
• Maintenance
• Power outages
• Auto-recovery
• Reference APCD-LM010-A Chapters 10,11,12

63
Operations Quiz

• Conduct a scheduled tape backup of
  SNMPc5.0\backup. Restore to C\temp
• Add CAP2 and CCU1. Update SNMPc
• Change subscriber for EUM102
• Change
• Service level
• Subscriber
• Account
• Ethernet IP

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Future Developments
65
Future Developments

• DHCP Relay
• RFSM (redundant CCU)
• RIP Routing (CCU/EUM)
• Improved Receive Sensitivity (CCU/EUM)
• EUM Capacity (20 -gt30)
• Advanced Bandwidth Management
• RSSI EUMs will have a direct read out of the
  Receive Signal Strength
• Time of Day based policies

66
Q4 Developments

• Q4 Feature Releases
• Higher CCU/EUM Output Power
• Polling MAC
• Advanced Billing Support
• Usage (data transferred)
• Data Rate
• Time-of-Day

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Course Review?