Title: Rob Willis International Education Network
1Rob Willis International Education Network
- Corporate Education Team Training
- Developed as a prototype training program for
EMPIRE BEAUTY SCHOOLS
2Who is Rob Willis ?
- Rob Willis is one of the most recognized and
respected Haircolorist, Expert Educator, and
Professional beauty industry dignitaries in the
world. With 24 years in the business, he has
built relationships with some of the hair care
industrys leading manufacturers and artists. He
has launched brands before millions of stylist
between the United States and currently, the
western coast of Africa. He has an imprressive
following of hairstylist on Hairspace.com,
Facebook, and Twitter. His work has been
published and viewed in beauty industry trade
magazines all over the world. Here is a list of
his affiliations and positions
3BiographyRob Willis International Education and
Shows
- Owner, Rob Willis International Salon
- Main Stage Guest Artist, Beauty Fusion 04 NYC
- Main Stage Guest Artist, Beauty Revolution 07
(LA Convention Center Jan.28 and 29) - Vice Chairman, Michigan State Board of
Cosmetology 05 - Creative Consultant, Clairol Professional
Products 1988-2001 - Executive Board Member, National Interstate
Council of State Boards 02,03 (Director of
Region 4) - Education Director, Salon Sense Magazine 07
4Professional History
- Cosmetology Subject Matter Expert, Schroeder
Measurement Technologies 03 - Featured Guest Artist, Process Magazine (Modern
Salon) November 06 - Global Color Master, Mizani USA 06
- Artistic Consultant, Carson Professional Products
98 - Technical Consultant, Soft Sheen Products
1989-1996 - Main Stage Guest Artist, International Beauty
Show 1993,1994,1995,1996,1998,2000,2006 - Master Colorist, Mizani Academy on Tour 04,05
5Professional Overview
- Rob has transformed his Artist, Educator, and
Visionary experiences into a very tight education
and show operation. He has the ability to produce
high quality educational DVDs that create
revenue, and teach stylist efficient money making
techniques. - This program was designed to open the minds of
the modern beauty professional.
6INTRODUCTION
- Educators are the core of any education
department. The ability to deliver product
knowledge, display impeccable craftsmanship, and
create sales is the expectation of todays modern
platform artist/educator. Craftsmanship is only a
portion of the success formula for modern
platform artists. Presentation skills are a
priority in the delivery of a company or
corporations projected goals. The education team
must be consistent and uniform in the delivery of
the corporate objectives.
7Platform Artist vs Instructors
- Platform Educators are the voice of the
industry and require regular training and
evaluation to retain a high skill level for
maximum performance, and to meet sales goals. An
artist may be able to execute a hairstyle but not
be able to explain the components of that
execution. Instructors are Licensed to train
students to pass a state board exam. My goal is
to have every instructor and platform artist
perform at their highest level.
8Philosophy
- Albert Einstein once said It is the supreme
art of a teacher to awaken joy in creative
expression and knowledge. I am fortunate enough
to have worked with the late great Olive Benson.
What I remember the most from her was Good,
Better, Best, never let it rest until the good
get better, and the better get best.
9Experimental Learning
- Experimental learning is a tool that utilizes
both sides of the brain and body for balance.
This method can increase the learning retention
rate as high as 98 with close to total recall. - In 1973, EL was tried on people studying foreign
languages in 17 public schools in Bulgaria. Dr.
George Lazanov developed this process in the
early 1960s, it was then called hypermnesia,
todays western interpretation is called Super
Learning. Students who participated in this
practice were covering as much as two years
information in less than four months.
10Experimental Learning Cont.
- This exciting educational philosophy allows the
student to enjoy learning and encompass all
learning levels including visual, audio, writing,
speaking, and participation. The purpose is to
digest the information received in a shorter
amount of time. - The brain is divided into two hemispheres, the
left hemisphere is the side from which education
is based on reading, writing, speaking,
arithmetic, and logic. The right hemisphere is
the creative side which engages concepts,
emotions, feelings, symbols, and intuition. We
are all taught in school to use the left side of
the brain.
11Integrating the Hemispheres
- Rob deals with both hemispheres first with the
right side, dismissing negative thought patterns
that control behavior thru the subconscious mind,
and then with the left side teaching principals
and techniques that are basic to sound business
practices. Balance is the key to ones own
success.
12Objective
- Create a superior education team
- A superior product without superior delivery
will not retain its value. - Platform Educators may be able to follow the
direction of the manufacturers designated
leadership as it applies to displaying the key
points of a product, but this does not insure
that they understand how to get the best
results from their teaching experience. Therefore
we aim to deliver a comprehensive training
exercise designed exclusively for Empire Beauty
Schools Professional Educators and to enhance the
quality, image and delivery of the Education
Departments goals. The training is structured to
develop understanding and confidence in the
Senior Instructors and Support education teams,
and sales staff, while evaluating the current
position of each educators ability to deliver.
13The Anatomy of Thought
- No two people assimilate information the same.
Brains interpret information individually. You
have 90 seconds to win an audience and 10 seconds
to lose one. First impressions last the longest,
so the point of introduction must be visually and
literally strong. When an artists presence does
not command attention, his or her control and
projection can sustain the moment. The key to
deliver information free of emotion and concise
to the point. When an audience can identify an
artists emotion, the artists sometimes loses
control by exposing. When emotions
rise.intelligence falls! Confidence is often
mistaken for arrogance or cockiness, both are
equal deceptions against a positive position. A
seasoned artist understands that there are
components to success that are a ritual for
effective presenters.
14Defining Human Action
- Commitment- Until one is committed there is
hesitancy the chance to drawback always
ineffectiveness. - Fear- is a form of safety net for humans, so is
love, when displayed properly. It is safe to be
vulnerable as long as you retain control. - Time- is the essence of all things, it can never
be replaced. - Courage is every champions fuel.
- Intimacy- In-to-me-see
- This action allows you to open up, connect with
your audience and allow them to tune into you as
they witness your exchange into them. You can
touch people whenever you can open them up. - Listening is a developed art, thought is a
creative (or building process.) - Love- The greatest form of service
- Truth- The foundation of trust
15Words to live by
- Participation- The interaction of expressing or
exchanging thoughts, how many people are willing
to participate 100? - Ego is the vision of fear behind confidencereal
power never has to announce itself, and is always
calm. - Thought organization is planning. A primary
thought is generally clear, direct and to the
point. A secondary thought is the illusion to the
point. No is just one word closer to yes. - Execution is the reaction and follow up to
thought - Positive thought produces positive action.
16Truth in Business Communication
17Processing
- Communicating is a form of process based on the
exchange of energy. What a person retains is
based on the way it was presented to them. - 55 of presentation is visual
- 38 of presentation is tone
- 7 of presentation is data
- ------------------------------------
- 100
- The Exercise
- Retaining information is a
routine based on lifestyle - Identify two groups and label them planners
and executors - Communicate to each group there comfort zone
- Divide The Ps and Es by facing them one in
front of the other knee to knee. - The executors will say to the planners
Something I would like for you to know about me
is - The planners may only say, Thank you while
the executor goes on for two minutes, then the
planners repeat the cycle, and go on for two
minutes. - After 5 minutes playback the information shared
between the two to see how much was retained -
-
18Challenge Management
- Integrity is the platform for trust. Every artist
must be trustworthy. So every artist must know
thy self first. Argument A total waste of
energy. Misunderstanding of where the opposite
opinion is based from, verbal confrontation. When
an artist lacks knowledge of self, clearly he or
she becomes attractive to the argument. He or she
then loses the trust of their audience and the
product suffers loss of the sale. Regardless to
the delivery of the products information, the
purpose of marketing it to create sales, its easy
to get off track when you spend more time selling
your belief than you do the product while serving
a manufacturer. - Listen, Create, Sell
- 5 Things I MUST KNOW
- MYSELF
- MY PARTNER
- My GOAL
- My AUDIENCE
- My PRODUCT
19Who are you? Life isnt about finding yourself.
Life is about creating yourself
- A team of high performance technical educators.
- Driven, punctual industry recognized
hairstylists /educators. - The Empire Education Group.
- What is your internal state?
- What is your external state?
- Do you have partners?
- Do you know your partner?
- Is there Mutual Respect between you and your
partner? - Do you value and Acknowledge each others
- Contributions, talents, and specialties
- Do you motivate one another?
- To be committed, to be accountable, and
progressive -
20Why are you here?
- To learn state of the art presentation techniques
for modern stylist. - To acquire the speaking technology to deliver the
Empire message in a clean, professional, and
forward manner. - To actively participate 100 percent toward
building a new foundation for education within
the Empire education group family.
21What are the elements of a performance?
- Opening
- Connection to an audience
- Demonstration
- Review
- Closing
- The best of platform educators and public
speakers have amazing acting skills. - Prepare
- Relax
- Focus
- Deliver
- Drive the sale, a proposal should always have 6
versions of delivery
22TRUTH
- It is heartening to realize that although we may
crave comfort and routine, we nourish the souls
growth primarily through what is hard. As Darwin
saw it, its not the strongest of the species
that survives, nor the most intelligent, but
those who are most responsive to change.
237 steps in planning a basic lesson
- Preparing for an event with 30 attendees or less
- Anticipatory Set (orientation with the attendees,
speak, and greet session, not longer than 20
minutes.) - The lesson objective and its purpose Explain to
the attendees what you plan to accomplish. Tell
them why the lesson is important to them. - Instructional Input Product knowledge (the meat
of the presentation) - Modeling Showing an example as you explain and
define, Watch me achieve this look, and I will
share with you the technique and my thoughts
about it. - Checking for understanding Questioning the total
group for individual responses and/or group
responses. Make sure they understand and can
duplicate the step. - Guiding Practice Supervise your attendees to
ensure that they are not practicing incorrectly. - Independent practice When the attendees can
perform without major errors, discomfort or
confusion, then they are ready to develop fluency
and new habits without the availability of the
educator.
24Identifying Personalities
- When an educator understands the personalities
of his or her students and peers, they can better
tailor the presentation to fit the attendees. - Every personality has assets, the below listed
defines some of the fine points to each one. - Rebellious 1 Makes impact by going against the
grain - 2 Stands out, and gets
attention - 3 Great Rock Stars and Rappers
- 4 accepts and acknowledges
there difference - Dominant 1 Works best alone
- 2 Always achieves goals
- 3 Phenomenal in sales
- 4 Very dependable
- 5 Excellent Owners
- 6 Needs to be the boss
25Personalities
- Intuitive 1 Imaginative, creative, full of
ideas - 2 Extremely social and entertaining
- 3 Love design, effect, and atmosphere
- 4 Make good leaders and excellent
communicator - 5 Excellent problem solver
- 6 Inspires and Motivates
- Supportive 1 Works well under others
direction - 2 takes orders and carries
them out effectively - 3 Good listeners, loyal ,
respects upper management - 4 Extremely organized
- Policy Maker 1 Pays attention to key
directives and standards - 2 Consistent, persistent,
predictable - 3 Diplomatic
- 4 Can be the backbone of
the team -
26THE RULESPRINCIPLE When there are no rules,
people make there own.
- I will direct all communication to the speaker in
front of the room. - I will be open minded and open to constructive
criticism. - I will give the speaker my full attention.
- I will speak so that all can hear me.
- I will be clear and concise with my own
communication. - I will keep any personal or confidential
information shared during the program
confidential.