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Intercultural Competences

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Gestures Onion model The cultural iceberg See 20% Judge 80%, useful skills Hofstede cultural dimensions Conclusion * Intercultural competence is ... – PowerPoint PPT presentation

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Title: Intercultural Competences


1
Intercultural Competences
How to behave in an international
environment Jan Bollen / j.w.bollen_at_saxion.nl
2
Agenda
  • Competences, 3 levels
  • Stereotypes
  • Good wrong ?
  • Gestures
  • Onion model
  • The cultural iceberg
  • See 20 Judge 80, useful skills
  • Hofstede cultural dimensions
  • Conclusion

3
Intercultural competence is
having the knowledge, skills, behaviour and
attitudes to communicate effectively with
cultures other than your own
4
3 levels Mind, Skills and Heart
A Mind set Knowledge A Skill set Abilities A
Heart set Attitudes
5
Stereotypes
6
Left Right, what is good6 / 9 what is real
7
Gestures 1
8
Gestures 2
9
Opening a meeting
10
Onion model, peel off
11
The Cultural iceberg
12
The Cultural iceberg
13
See 20 Judge 80
Example Curacao road What you see is a bad
road 1 Liter Petrol 1,00 ( 1,70 NL) Average
salary 0,5 ( 1,0 NL) Conclusion ???
14
Earring
At what age do girls get earring wholes in their
ear? Age Year / Week / Day 2 reasons Proud to
have a GIRL Pain (less)
15
Useful skills
16
Hofstede Cultural dimensions
17
Power distance index
The Power Distance Index (PDI) is the cultural
dimension who looks at how much a culture does
or does not value hierarchical relationships and
respect for authority
18
Power distance
19
Power distance
20
Individualism
Individualism is the cultural dimension who looks
at how much a culture respects the rights of the
individual versus those of the group (whether
family or company).
21
Individualism
22
Individualism
23
Individualism - Collectivism
24
Individualism - Collectivismand Power distance
25
Masculinity
Masculinity is the intercultural dimensions who
looks at the degree of Masculine Feminine aggre
ssive responsive hard / rough soft /
gentle sequential spatial one task multi
tasking hide emotions show emotions not
talkative very talkative result process forcefu
l loyal competitive co-operation dominant foll
ower materialistic relationship left
brain right brain
26
Masculinity
27
Masculinity
28
Uncertainty Avoidance
Uncertainty avoidance is the cultural dimension
what measures culture's preference for strict
laws and regulations over double meaning and risk.
29
Uncertainty Avoidance
30
Uncertainty Avoidance
31
Long term orientation
Long-term versus short terms orientation cultural
dimension deals with time horizon differences
between societies. long-term orientation
societies focus on the future, they follow
cultural trends. short-term orientation, focus
on  immediate gratification and are
money-orientated
32
Long term orientation
33
India Spain UK
34
Conclusions and Thank YOU
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