Business Knowledge education and consulting

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www.businessknowledge.biz
Business education and consulting
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Mission Our mission is to help our clients
improve their businesses or organizations
productivity, performance and profitability. Visi
on Our vision is to become a leading company in
the field of practical business education and
consulting in the Balkans. To gain insight
into your needs, we use modern methodology based
on the most advanced business consulting and
education models, using practical research-based
tools. www.businessknowledge.biz
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Consulting We will solve your problems using rich
professional experience and case studies of
successful local companies. Education As a
response to your specific needs, together with
your management team, we will work to create and
develop training and consulting programs that
bring results. "An organization's ability to
learn, and translate that learning into action
rapidly is the ultimate competitive business
advantage . -- Jack Welch, www.businessknowledg
e.biz
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Consulting
E-Learning Uzice E-learning system design and
implementation Promotion campaign, press
conference
Stamenkovic Lean and Kaizen consulting
www.businessknowledge.biz
F-Secure d.o.o., Beograd Business strategy
consulting, PR activities planning and execution,
full advertising campaign in 15 major Serbian
magazines, media relations, improvement and
evaluation of the complete marketing and sales
strategy.
Pogodak d.o.o., Beograd Business strategy
consulting, PR activities planning and execution,
initial advertising campaign, media relations,
work on improvement and evaluation of the
complete marketing strategy.
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We will

1. Establish your business needs collecting
   information, based on research.
2. Prepare detailed report of your situation, and
   advise on development strategy.
3. As a result of the agreed strategy, prepare
   effective and practical action plan.
4. Help you to implement the prepared action plan
   participating in its actions.
5. After implementation, prepare detailed project
   evaluation.

consulting
Our main goal is to enable your employees to
solve current business problems themselves.
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Education
JKP Cistoca Novi Sad Two day interactive
training on employee motivation, organization,
team work, procedures, information,
communication, time management.
We use active learning model. You learn through
lectures, exercises and case studies given to
you by managers of successful businesses.
www.businessknowledge.biz
Novi Sad Corporative Social Responsibility
seminar ISO 26000
NIS-Naftagas Quality management and information
security in house seminar
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Education
Office 1 Superstore Belgrade 1) 'MBO -
management by objectives' 2) 'Practical skills of
successful retail selling' 3) 'Conflict
resolution, managing and solving conflicts' 4)
'Practical skills of clear and convincing
presentation'
www.businessknowledge.biz
New information business case studies
practical exercises competency
Galenika a.d., Beograd In house seminar How to
get and keep the customer?"
Intermex Belgrade Two day interactive training
Direct selling skills in Belgrade and Novi Sad
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Education
Innovation and internet business Interactive
seminar held in Bor
www.businessknowledge.biz
Training is performed using active learning
methodology, through business case studies,
forms, questionnaires, roll plays, and business
simulation games.
Direct Media Innovation and Creativity training
Partner Tuzla - Micro credit Management by
objectives training
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Retail Customer Service Training for Filly
Farm
Education
Project Management Training for Mantacore
www.businessknowledge.biz
ATB Sever Subotica Training Info Center Customer
Service
NGO Nova Vizija Sales and internet
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Managers Association Šabac Innovation and
internet training
Education
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A2B Express Beograd training Personal selling
skills
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Education
Business Start-up Center Kragujevac Innovation
and internet training
Mediator Trade Beograd training Personal selling
skills
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Education
Crest Home Novi Sad Retail selling skills
Hotel Splendid Becici Customer service and
sales
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SBB customer service
Education
FON Internet innovation
Holcim Srbija Popovac Personal selling skills
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Public training in Skopje Selling in times of
crises
Education
www.businessknowledge.biz
Holcim Srbija Kragujevac Inventory management
VIP mobile - Srbija Debt collection workshop
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Education
Smart Sales Sarajevo Key account managers
Inno Group Customer service
Regional Development Agency Banat Lean and
Kaizen workshop
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Education
www.poslovnaznanja.com
Info Team Novi Sad Telephone sales
Huyndai Beograd CRM system
Project PLATO PKS Smederevo
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Education
www.poslovnaznanja.com
Lanus Beograd Debt collection
PLATO PKS Smederevo
Telephone sales DelvelPRO Beograd
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Education
Microsoft BIHSales presentation
www.poslovnaznanja.com
Microsoft MakedonijaSales presentation
NLB Banka Novi Sad Info Center
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Mladinska Knjiga Beograd Telephone sales
Education
www.poslovnaznanja.com
Gradanski Oglasnik Novi Sad Telephone sales
PTP DIS KrnjevoTrain the trainer
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How we teach
Our instructors are active professionals who are
working-managing the leading companies in Serbia.
You learn practical, modern and applicable
business skills and knowledge.
education

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We will

1. Establish your educational needs collecting
   evidence based information.
2. As a result of your needs, propose the
   appropriate educational program.
3. Gather the team of educators, experts-practitioner
   s in respected fields.
4. Organize needed in-house seminars, training or
   interactive workshops.
5. After implementation, prepare detailed evaluation
   of completed education.

education

"Tell me and I'll forget, Show me and I might
remember, Involve me and I'll understand --
Benjamin Franklin
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• selling
• motivation
• communication
• negotiations
• standards
• teamwork
• organization
• procedures
• presentation
• innovation
• e-business
• customer service

NEW custom built training
Interactive training courses could be custom
built according to our clients business needs.
Training is performed modularly, with one or
more education modules (90 min.) using active
learning methodology.
www.businessknowledge.biz
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VEZA d.o.o., Ljubice Ivoševic 23 11136
Beograd Serbia 381 11 23 99 467
info_at_veza.biz www.veza.biz
Director Miodrag Kostic mkostic_at_veza.biz 381 63
60 80 26
www.businessknowledge.biz