Title: How You Can Prevent
1- How You Can Prevent
- Fraud at Your Bank
- With a Simple, Low Cost Tool
- A Review of the
- Washington Mutual Case Study
2Counterfeit Currency Activity increases 160
Financial institutions absorb 5 billion to 11
billion in total fraud losses associated with
resolving unauthorized retail transactions
For every 1 of fraud, merchants on average are
paying more than 3.
3Company Background
- Founded in 2000
- Pioneered Point Of Sale counterfeit fraud
detection in enterprise accounts - Company has transitioned into fraud prevention
specialist - Multiple layers of Fraud Prevention
- UltraViolet, Automated Currency Detection, Image
Capture, Validation and Authentication
4(No Transcript)
5Counterfeit Fraud at the Bank Branch
- Nearly Every Transaction Conducted in the Bank
Branch Presents the Opportunity for Fraud to
Occur - Accepting Negotiable Instruments (counterfeit, ID
Fraud) - Opening a New Account (ID Fraud)
- Granting Access to an Existing Account (ID Fraud)
- Application for Credit (ID Fraud)
- Other Bank Services
- Wire Transfers (counterfeiting, ID fraud)
- Bill Payment (counterfeiting)
- Official Checks, etc. (Counterfeiting, ID Fraud)
6Quantifying Counterfeit Fraud and Identity Theft
Losses
- 400 million in counterfeit currency in the U.S.
(2009 US Treasury) 182M confiscated by Secret
Service in 2008 - 12.2 billion in losses due to check fraud(2008
American Bankers Association) - 21 billion Identity Theft in 2011, 12.6 million
victims Up 1 million victims from 2010 - 31 billion in US existing account fraud(2009
Javelin Strategy and Research) - 221 billion worldwide per year due to identity
theft (Aberdeen Group)
7Javelin Strategy Research Report
- In 2012 identity fraud incidents increased by
more than one million victims and fraudsters
stole more than 21 billion, the highest amount
since 2009. The study found 12.6 million victims
of identity fraud in the United States in the
past year, which equates to 1 victim every 3
seconds.
Javelin Strategy Research,
8What Do Criminals Do with Stolen Identity?
- Launder Money
- Wire Transfers
- Bank Checks (money orders and cashiers checks)
- Transfers between accounts
- Loan Laundering
- BSA regulations designed to curb these activities
- Apply for Fraudulent Loans
- Cash Stolen or Fake Checks
- Account Hi-Jacking accessing someones
account and draining the assets
9Washington Mutual2007
- 2,239 retail branch offices operating in 15
states, - Pioneered casual Occasio branch designs
kiosks instead of long teller counter - Targeted lower-tier customers with low credit
scores and other borrowing or banking issues - Became a leading issuer of Sub-prime mortgages
and credit cards - Forced into receivership by FDIC in 2008, assets
assumed by J.P. Morgan-Chase (Now Chase Bank)
10WAMUCase Study
- Grass Roots Movement
- Branch Manager in O.C. started the process
- Bought UV-16 Units with his own credit card
- Word spread around Southern California
eventually nearly 50 branches direct-purchased
units - Regional Loss Prevention Manager observed results
11Ultra-Violet Detection in the Bank Branch
12Ultra-Violet Detection in the Bank Branch
13WAMUCase Study
- Initial Pilot Project
- Early-Adaptor branch success impressed management
- Decision to pilot-test UV-16 in 70 branches in
Florida and California - 800 units shipped to problem branches - May
2005
14WAMUCase Study
- Pilot Project Results
- Within 90 days, WAMU project manager reported
the test had been very successful, with
numerous stories - One fraudulent HELOC loan prevented - 92,000
- Fake driver license detected in-branch
- Two perpetrators arrested in branch parking lot
- Dozens of fraudulent /stolen checks prevented
- Numerous incidences of counterfeit currency
detected - Decision reached rapidly to expand roll-out to a
wider cross section of branches
15WAMUCase Study
- Expanded Implementation Project
- 4 regional roll-outs with 200 branches in each
region were selected for observation. November
2005 - Project control shifted to Seattle HQ, with
C-Level support of the operation - 5,200 units shipped to roughly 800 branches
within 3 months of pilot project completion - Results to be observed for one year
16WAMUExpanded Roll-Out Results
- Expanded Implementation Project
- 11 months after roll-out of 5200 additional
units, the WAMU Strategic Sourcing Group provided
the following results to us - Over 20,000,000 of fraud prevention savings were
realized - 5,200 units cost to implement less than 300,000
- ROI for the first 11 months almost 70-to-1
- Annualized ROI greater than 80-to-1
17WAMUFinal Roll-Out
- Within 6 months of completion of the Expanded
Pilot Project, WAMU Strategic Sourcing prepared
to make a purchase to equip all remaining
branches. - On July 31, 2007, a purchase order for 21,800
additional UV detectors was received. - In total over 29,000 UV detectors eventually
installed in WAMU branch locations. - 20M saved during first year of expanded roll-out
more than paid for the entire deployment of
29,000 which cost approx 1.6M
18Typical Washington Mutual Branch Equipment
- 10 UV detectors divided between model POS15 and
UV-16 units - POS15s installed at kiosks
- UV-16s installed at desks and countertop
locations - Average per-store cost of around 600, delivered
19Summary
- Counterfeiting Activity across the Board is on
the Rise - Losses from Counterfeit Fraud often more than 3 X
the dollar loss due to associated expenses - Greatest Counterfeit Threat to Banks comes in the
form of fake ID documents - FraudFighter UV lights are
- Inexpensive, easy to use, easy to install, easy
to train employees - WAMU project showed that nationwide roll-out will
produce break-even nearly immediately, and
tremendous ROI over the life of the product
20Thank you for your Time!