Maintaining Quality DE Program

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Maintaining a Quality Distance Education Program
Andrea Henne, EdD Dean, Online and Distributed
Learning District Instructional Services
Planning December 10, 2012 CCC System Webinar
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Integrated Approach to DE Quality
Student Services
Student Preparation
Online Students
Course Design and Continuous Improvement
Faculty Training and Support
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http//www.sdccd.edu/online
Mission and Goals 1. To provide high-quality
instructional services to the faculty, staff and
students of City College, Mesa College, Miramar
College, and Continuing Education. 2. To foster
instructional leadership in the adoption of best
practices for the use of technology to promote
educational effectiveness. 3. To promote quality
innovative approaches to teaching and learning.
  Priorities Faculty and student training and
support, instructional design, course
development, course delivery and support, best
practices in instructional technology
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Snapshot of Fall 2012
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Online FTES (Full-time Equivalent Students)
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Student Success Rates
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Student Retention
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Integrated Approach to DE Quality
Student Services
Student Preparation
Online Students
Course Design and Continuous Improvement
Faculty Training and Support
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Assuring Quality in Student Preparation
Online Learning Readiness Assessment http//www.s
dccdonline.net/assess.htm Course Information
Pages http//www.sdccdonline.net/info-page-list.ht
m Tutorials and Student Orientation
http//www.sdccdonline.net/students
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Assuring Quality in Student Preparation
Sample Course _at_ https//blackboard.sdccd.edu
Login newstudent/newstudent
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Assuring Quality in Services and Support

• Accessible, convenient support 24/7/365
• https//www.sdccdonline.net/help
• Live Chat
• Toll-Free Phone
• Web Form
• Knowledge Base
• Tutorials
• At the Colleges
• Online Advising
• Online Tutoring
• Online Library

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Assuring Quality in Faculty Preparation

• Online Faculty Training and Certification Program
• 178 Certified Faculty
• One-to-one appointments with Instructional
  Designer

www.sdccdonline.net/faculty/training
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Foundational Four forQuality Online Instruction
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Sharing, Collaborating, Modeling Instructional
Technology Workshops Online Teaching Showcase
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Contact Information
http//www.sdccd.edu/online Dr. Andrea
HenneDean, Online and Distributed LearningSan
Diego Community College Districtahenne_at_sdccd.edu
619-388-6750 sdccdol