Current Online Information Ecology - PowerPoint PPT Presentation

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Current Online Information Ecology

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Collaborative Digital Reference Service Building A Member Profile For Your Library January 2002 How Does It Work ... – PowerPoint PPT presentation

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Title: Current Online Information Ecology


1
Collaborative Digital Reference Service
Building A Member Profile For Your Library
January 2002
2
HowDoes It Work?


3
CDRS Process
Member Profile
Member Profile
Member Profile
SEND QUESTION
GET QUESTION
REQUEST MANAGER
Requesting Library Patron
Answering Library Librarian
NOTIFICATION
NOTIFICATION
SEND ANSWER
GET ANSWER
EDITED Q A
AUTOMATIC or MANUAL KB
SEARCH
Traditional and Online Resources Catalogs,
Web Resources, Print Resources, Subject
Specialists
Knowledge Base
ILL, Document Delivery
4
CDRS Process
Member Profile
Profiling
Member Profile
Member Profile
SEND QUESTION
GET QUESTION
REQUEST MANAGER
Requesting Library Patron
Answering Library Librarian
NOTIFICATION
NOTIFICATION
SEND ANSWER
GET ANSWER
EDITED Q A
AUTOMATIC or MANUAL KB
SEARCH
Traditional and Online Resources Catalogs,
Web Resources, Print Resources, Subject
Specialists
Knowledge Base
ILL, Document Delivery
5
CDRS Profile Enrollment
6
Institution Information
7
Available Times
8
Unavailable Dates
9
Subject Strengths
10
Subject Strengths
11
Best Fit Matching
  • Criteria used to evaluate and assign a question
  • Member Profile data elements are assigned values
    and weights
  • Educational Level Sought
  • Service parameters (Available Time, Educational
    Levels Served, etc.)
  • Subject Strengths
  • Geographic proximity (based on Zip Code)

12
Collaborative Digital Reference Service
http//www.loc.gov/cdrs/
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