Voice over IP Spring LNA Meeting

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Voice over IPSpring LNA Meeting

• April 1, 2002

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What is Voice over IP?

• A technology for transporting integrated digital
  voice, video and data over IP networks.
• VoIP is considered by some as the next
  evolutionary step in the digital transmission of
  data
• The technology that turns voice conversations
  into data packets and sends them out over a
  packet switched IP network.

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VoIP Charter

• To determine the feasibility and validate the
  business benefits to Stanford of implementing
  VoIP.
• Evaluate features and benefits of IP telephony
  while exposing the potential risks.
• Assess potential operational savings from a
  converged voice and data network.
• Answer the question Can IP Telephony be the
  primary telecommunications solution for Stanford
  University?

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VoIP Objectives

• Establish a hardened end to end network utility
• Provide a converged voice and data network
• Move communication and network equipment out of
  Forsythe
• Increase network functionality and mean time to
  deploy services
• Simplify network in closets and office with the
  shared use of the data network
• Immediate activation when moving a phone
• Desktop enhancements and mobility

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VoIP Objectives

• Ensure redundancy across the University with no
  single point of failure
• Retire the current voice switch
• Position Stanford at the forefront of integrated
  voice, video and data that could enhance our
  partnerships and corporate relationships
• A major advantage of VoIP and internet telephony
  is that it avoids the tolls charged by ordinary
  telephone service.

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VoIP Pilot Scope

• Evaluate vendors proposals and decide technology
  for pilots
• Pilot sites will be Gates/Computer Science and
  five sites within ITSS
• Perform a physical inventory of the closets for
  each pilot site
• Evaluate and upgrade the network backbone and
  core infrastructure
• Provide tools and training for voice and data
  engineers

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VoIP Pilot Scope

• Evaluate, design and test voice features and
  functions based on voice requirements and
  regulations
• Resolve the policy and technical issues that will
  impact the expansion across campus
• Create end-user documentation and training
• Implement approximately 650 IP phones
• Define the ROI
• Evaluate cost model options

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VoIP Pilot Scope

• Partner with Campus IT Directors
• Survey the client community
• Make go/no go decision
• Decide on vendor
• Define future deliverables in a phased approach

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VoIP Constraints and Risks

• Consider the current University budget
  constraints when considering a project of this
  magnitude
• Campus acceptance of the utility model for a
  converged voice and data network
• Removal of the voice switch will be based on
  resolution of all the technology challenges
  associated with the voice features
• There is no like environment that has implemented
  VoIP, so there are no best practices

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VoIP Considerations and Assumptions

• The project team will be managed by ITSS with
  active participation from campus IT units
• The focus and direction will be closely aligned
  with the TMIS project
• The project funding will be identified and
  approved
• The project will be implemented based on a phased
  approach

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VoIP Considerations and Assumptions

• ITSS will merge the current expertise to support
  a converged network
• The network must provide the same reliability as
  the traditional PBX
• For the implementation outside contractor
  resources will be required

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Suggestions??

• How would you like to be kept in the loop?
• What else can I provide about this project that
  would be helpful?