COMPANY MAINTENANCE MANUAL

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COMPANY MAINTENANCE MANUAL
Cooperative Development of Operational Safety
Continuing Airworthiness
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OBJECTIVE.

• This chapter provides guidance for
  evaluating an operator/applicant's company
  manual or revision to ensure that policies,
  procedures, and technical criteria
  meet state (NAA) regulatory requirements.

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ICAO Annex 6, Chapter 11.3

• an operator shall ensure that there is provided,
  for the use and guidance of maintenance
  organizations and personnel, a maintenance manual
  containing the following information
• procedures for servicing and maintenance,
• an aeroplane maintenance program
• the responsibilities of the various classes of
  skilled maintenance personnel
• the servicing and maintenance methods which may
  be prescribed by, or which require the prior
  approval of, the State of Registry and
• the procedures for preparing the maintenance
  release..etc

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GENERAL

• A company manual should enable the
  operator's maintenance personnel to carry
  out their duties at a high level of safety.
  The complexity of the manual will vary with
  the complexity of the operation. The manual
  should cover specific items in accordance
  with the applicable Regulations, but may
  include additional items at the discretion of
  the applicant.

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GENERAL

• A manual containing more than required
  information is therefore accepted rather than
  approved.
• Inspectors should be concerned primarily with
  regulatory compliance.

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GENERAL

• The manual is an administrative tool used to
  control and direct personnel. It should define
  all aspects of the maintenance operation. (1)
  The policies and procedures section should
  address organizational matters. (2) The
  maintenance section should address policies
  and procedures for administering the
  inspection and maintenance requirements

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GENERAL

• The manual should include detailed instructions
  for accomplishing inspection and maintenance
  functions. It should also include forms,
  instructions, and references for recurring
  non-routine requirements.

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MANUAL CONTENT

• The following are examples of manual sections and
  titles. The list which follows is not exhaustive,
  but includes the principal topics which need to
  be considered for inclusion as procedures in the
  manual. The operator should not be required to
  follow the order laid out on the following
  slides, however all topics listed below should be
  included in his manual.

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MANUAL CONTENT

• Part I - Management
• Corporate commitment by the accountable manager
• Background Description of the organisation
• Management Organisation Chart
• Duties and responsibilities of management
  personnel
• Training policy
• List of certifying staff

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MANUAL CONTENT

• General description of facilities at each
  approved location
• Scope of work under the approval
• Notification procedures to the airworthiness
  authority regarding changes to the organizations
  activities/approval/location/personnel.
• Amendment/distribution procedures for the manual

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MANUAL CONTENT

• Part 2 - Maintenance Procedures
• Supplier evaluation procedure.
• Acceptance/inspection of aircraft components and
  material from outside contractors.
• Storage, labeling/tagging and release of aircraft
  components.
• Return of defective aircraft components to store.
• Control of defective components sent to outside
  contractors for overhaul, etc.

SERVICEABLE
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MANUAL CONTENT

• Sub-contract procedures
• Acceptance of tools and equipment.
• Calibration of tools and equipment.
• Use of tooling and equipment by staff (including
  alternate tools).
• Cleanliness standards of maintenance facilities.

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MANUAL CONTENT

• Technical Maintenance Data for aircraft/aircraft
  components including manufacturers service
  information and updating and availability to
  staff.
• Airworthiness directives procedure
• SB/Optional modification procedure.
• Repair procedure,major minor damage.
• Weight and Balance control procedures

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MANUAL CONTENT

• Procedures for compliance with an operators
  aircraft maintenance programme.
• Maintenance documentation in use and
  completion of same.
• Technical record control.
• Records for the operator (if the organization is
  not an operator itself).
• Control of computer maintenance record systems.

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MANUAL CONTENT

• Rectification of defects arising during
  maintenance.
• Release to service procedures to include
• issue of the maintenance release required by
  Annex 6, Part 1, 8.5
• certification as airworthy after overhaul,
  component replacement, inspection, modification
  or repair.
• Reporting of defects and other occurrences as
  required by the NAA
• MEL revision and control of MEL.

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MANUAL CONTENT

• Part 3 - Line Maintenance Procedures (when
  applicable)
• Line maintenance control of aircraft components
  tools, equipment, etc.
• Line maintenance procedures related to
  servicing/fuelling/de-icing. etc.
• Line maintenance control of MEL, defects and
  repetitive defects.
• Line procedure for pooled parts and loan parts.
• Line procedure for return of defective parts
  removed from aircraft.

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MANUAL CONTENT

• Reference to specific maintenance procedures such
  as
• Fire protection
• engine running procedures
• aircraft pressure run procedures
• aircraft towing procedures
• aircraft taxiing procedures

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MANUAL CONTENT

• Part 4 - Quality System Procedures
• Quality audit of organization procedures.
• Quality audit of aircraft.
• Quality audit remedial action procedure.
• The qualification and training procedures for
  quality audit personnel.

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MANUAL CONTENT

• Part 4 - Quality System Procedures
• Analyzing the effectiveness of the maintenance
  program
• Reliability programs

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MANUAL CONTENT

• The qualification and training procedures for
  personnel issuing certifications in respect of
  airworthiness after overhaul, etc., and for
  release to service (certifying staff).
• Records of certifying staff.
• The qualification and training procedures for
  mechanics.

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MANUAL CONTENT

• Qualification procedure for specialized
  activities such as non-destructive testing (NDT),
  welding, etc.
• Coordination and control of manufacturers
  working teams based at the premises of the
  organization,
• Quality audit of sub-contractors (or acceptance
  of accreditation by third parties, e.g. use of
  NDT organizations approved by a State regulatory
  body other than the airworthiness authority).

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MANUAL CONTENT

• Exemption process control.
• Concession control or deviation from
  organizations procedures.
• Part 5 - Examples of standard documents used by
  the organization

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THE END?