Title: Figure 1. ????????????????
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3Figure 1. ????????????????
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4Table 1. ???????????????????
5Table 2. ????????????????
6Table 3. ????????????
7Table 4.1-2??????????????????
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9Table 4.4??????????????????
10Table 4.5??????????????????
11Figure 2. ???????????
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12 ?-1. IT????????? ??????
13?1. Level 1. Localized Exploitation
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14?1 . Level 3. Business Process Redesign
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15?1 . Level 2. Internal Integration
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16?1 . Level 4. Business Network Redefinition
Level 5. Business Scope Redefinition
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D Knowledge Management KM????????,?????????? 3.??
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18?-2. IT?????????(????????)
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21?-2. IT?????????(????????)
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22?-2. IT?????????(????????)
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Management ??? ????????
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