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Strategic Plan Action Plan

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Title: PowerPoint Presentation Author: Nuttaphol Sitasuttipan Last modified by: Panom_p Created Date: 10/1/2001 8:38:45 AM Document presentation format – PowerPoint PPT presentation

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Title: Strategic Plan Action Plan


1
Strategic Plan
Action Plan
??????????????????????????????? ??????????? ??????
??????????????????????? PMQA / TQA ?.?. 2548

?????? ?????????? Center of Excellence Thailand
Productivity Institute
2
Strategic Plan
Action Plan
???????????? 9 ???????
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1
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2
9
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3
8
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4
7
5
6
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3
Strategic Plan
Action Plan
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4
Strategic Plan
Action Plan
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????????? ??????? ?????????????????????? ?????????
?? ??????????????????????????
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5
Strategic Plan
Action Plan
?????????????????????
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6
Strategic Plan
Action Plan
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7
Strategic Plan
Action Plan
??????????????????????????
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  • ???????????????????? Action Limit
    (???????????????????????????) ????????????????????
    ??????????? ??????????????????????????????????????
    ???????

8
Strategic Plan
Action Plan
????????? ??????
????????? ?????
??????? ?????????
????????????????
?????????????
????????????? ??????
???????????????????????
?????????????????
??????????
???????????
- Pest Analysis Impact Analysis
- Self Assessment - TQA Roadmap
- Strategy Map - Performance Projection -
Roadmap
- SWOT Analysis - Vision/Mission - Corporate
Objectives - Balanced Scorecard
- Gap Analysis
9
Strategic Plan
Action Plan
1 ?????????
2 ??????
3 ?????????
4 ?????
1.1 ?????????????? 1.2
??????????????? 1.3
?????????????????
2.1 ????????????????????? ??????????
2.2 ???????????????????????
2.3 ???????????????????
?????
3.1 ??????????? 3.2
??????????????????????3.3 ????????????????????
4.1 ????????????????????? 4.2
???????????????
10
Strategic Plan
Action Plan
1 ?????????
1.1 ??????????????
??????????????????????????????????
?????????????????????
?????????????
1.2 ???????????????
???????????????
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1.3 ?????????????????
?????????????????/???????
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11
Strategic Plan
Action Plan
2 ??????
2.1 ????????????????????????????????????????
??????? ???????????
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???????????????
2.2 ???????????????????????
????????????? ??????????
??????????????? ????????????????
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?????????????????
12
Strategic Plan
Action Plan
3 ?????????
3.1 ???????????
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?????????????????????
3.2 ??????????????????????
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3.3 ????????????????????
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13
Strategic Plan
Action Plan
4 ?????
4.1 ?????????????????????
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?????????????????????????
????????????? ????????
??????????????
14
Strategic Plan
Action Plan
1 ???????????????????????
2 ????????????????????????
??????????????? ???????????
3 ??????????????????
4 ???????????????????????
5 ????????????????????
15
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16
Past Performance
Strategic Plan
Action Plan
Purpose
Organization Objective
KPIs
3
4
1
2
??????????
????????
Strategic Goals
17
Strategic Plan
Action Plan
??????????
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18
Strategic Plan
Action Plan
PEST Analysis
???????? - ??????????????????????
- ??????????????????????
- ????

- ??????????????????????????
- ???????????????????????
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19
Strategic Plan
Action Plan
????? 1 ???????????????
1
2
3
4
??????
?????????
???????
?????????????????????
20
Strategic Plan
Action Plan
TQA Criteria
????????????????????? ( ??????????????? area to
address )
Category
??????? (????? Item / Area)
???? 1
???? 2
???? 3
???? 4
???? 5
??????????? ????????? item ?????????????
???? 6
???? 7
21
Strategic Plan
Action Plan
1
2
3
????? (??? KPI)
?????????????????
?????????? ???????????
????????
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????

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??????
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????
22
Strategic Plan
Action Plan
Cause Effect Diagram 1
23
Strategic Plan
Action Plan
??????????
5. ??????
1. ??????
2. ??????
?????
3. ??????
6. ??????
4. ??????
24
Strategic Plan
Action Plan
??????????
5. ??????
1. ??????
2. ??????
??????????? (TQA 6 ????)
?????
3. ??????
6. ??????
4. ??????
???????????? (PEST)
25
????? ???? ?????????? ?? 4 ??????
1
2
3
4
????????????? ??????????????
??????????????? HA
?????????????? ???????????
????????????? ??????????
Goals (4 years)
???????? ??????????????????? ITEM
????????????????????? (???????? 1-2-3)
4 ??????
??????
???????
1 ????? ?????????????????????????? 19 items
2 ??????????????? bsc ??????????????? 4
?????????
???????????
26
Strategic Plan
Action Plan
Balanced Scorecard BSC
27
Strategic Plan
Action Plan
Financial Measures
Non-Financial Measures
Lead Indicators
Lag Indicators
28
Strategic Plan
Action Plan
???????????????
???????????????????? ?????????????????????? ?????
??????????????????????
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????
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????????????????? ?????????????????????
29
Strategic Plan
Action Plan
Strategy Maps
30
Long-Term Stakeholder Value
Financial
7. 3 - 7. 6 ????????????????
Customer
7.1-7.2 ?????????????????????????? / ?????????????
Internal Process
6.??????????????????
3.????????????????????????
Learning/Growth
5.????????????????????????
1.???????????
2.????????????????????
4. ?????? ??????????????? ????????????????
31
KaplanNorton
Long-Term Shareholder Value
Financial
Productivity
Revenue Growth
Customer
Product/Service Attributes
Relationship
Image
Internal Process
Manage Operations
Manage Customers
Manage Innovation
Manage Regulatory/Social
Learning/Growth
Human Capital
Information Capital
Organization Capital
32
BSC TQA Criteria 2004
Financial
7.3 ??????????? ??????????????
7.4 ??????????? ?????????????
7.5 ??????????? ?????????? ?????????
7.6 ??????????? ??????????????
????????????? ????????
Results
Customer
7.1 ??????????? ??????????? ??????
7.2 ??????????? ???????????? ??????
Internal Process
System
6.1 ????????? ???????????
3.2 ???????????? ?????????
4.2 ??????????? ???????????
6.2 ????????? ????????
Learning/Growth
Driver
5.2 ?????????????? ????????
5.3 ???????????? ???????????
5.1 ???????
1.1 ???????????
2.1 ???????? ???????
4.1 ????????? ?????????
2. 2 ???????????? ?????????
1.2 ????????????? ????????
3.1 ???????????????? ?????????????
33
?????????
Vision Mission Core Values
1
2
3
4
Goals (4 years)
C1
C2
C3
??????????
Results
F1
F2
F3
??????
P1
P2
???????????
System
L1
L2
L3
??????????????
Driver
34
Strategic Plan
Action Plan
????? ?????????????
?????????????
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????????
????????
????????
???????
35
Vision / Mission / Core values
?????????
???????????? 4 ??
Stakeholder (Customer)
7.1 ??????????? ??????????
??????????????
Results
Productivity (Financial)
7.2 ??????????? ??????
7.3 ??????????? ???????????
7.4 ??????????? ??????????????
??????????
Internal Process
System
6.1 ????????? ???????????
3.2 ???????????? ?????????
4.2 ??????????? ???????????
6.2 ????????? ????????
???????????????
Learning / Growth
Driver
5.2 ?????????????? ????????
5.3 ???????????? ???????????
5.1 ???????
??????????????????
1.1 ???????????
2.1 ???????? ???????
4.1 ????????? ?????????
2. 2 ???????????? ?????????
1.2 ????????????? ????????
3.1 ???????????????? ?????????????
36
Strategic Plan
Action Plan
BSC

Learning Perspective

Process Perspective
Strategy Our Approach To Accomplishing Our
Mission
???????????
???????????? ???????????
??????????????
37
Strategic Plan
Action Plan
???????????? ???????????
???????????
??????????????
Perspectives
Measures
Objectives
Initiatives
Section
Department
Team / Individual
38
Action Plan
O owner
????? OS Matrix
S supporter
?????? ????????????
???????????????? ( ?????/???? ????/??? )
1
2
3
4
5
6
7
8
9
10
O
S
O
O
O
O
S
O
C1
S
O
??????? ????????
??????
C2
C3
C4
39
Action Plan
O owner
????? OS Matrix
S supporter
?????? ????????????
???????????????? ( ?????/???? ????/??? )
1
2
3
4
5
6
7
8
9
10
O
S
O
O
O
O
S
O
1
S
O
2
O
3
?????????????????????????????????????????? ???????
???? S ???????????????
4
5
6
7
40
Action Plan
????? Objective Deployment
???????????
???????????? ?????? ??????????????
????????????? (?????/???? ????/???)
1
???????????? ?????? ??????????????
2
1
??????????
3
2
???????????? ?????? ??????????????
4
3
1
5
4
2
6
5
3
7
6
4
7
5
6
7
41
Action Plan
???????????? BSC ????????????
  • ????????????
  • ??????????????????????????????????????
  • ??????????????? ???????? (?????????????????)
  • ???????????????????
  • ??????????
  • ??????????????????????????????
  • ????? ????????? ??????????????????????????

1
2
3
42
Action Plan
Objective Deployment
????? ?????/????
????? ?????
????? ????/???
???????????
????????????
??????????????
???????????
????????????
??????????????
???????????
????????????
??????????????
43
Action Plan
????? ????????? Objective Matrix
X support
?????? ????????????
?????????????? ( ????????????? ???? ??? ????? )
1
2
3
4
5
6
7
8
9
10
x
1
2
x
x
3
x
4
x
5
x
6
x
7
44
Action Plan
????? ??????????? Objective Matrix
X support
?????? ????????????
?????????????? ( ????????????? ????? ???? )
1
2
3
4
5
6
7
8
9
10
x
1
2
x
??????? ??????? ??????????????????? ??????????????
??????? (???????????? Item / Area ???)
x
3
x
4
x
5
x
6
x
7
45
Action Plan
?????? ????????????
?????????????? ( ????????????? ????? ???? )
1
2
3
4
5
6
7
8
9
10
x
1
2
x
???????????? ??????????? ??????????????????? ?????
?????? ??????/???????
x
3
x
4
x
5
x
6
x
7
46
Action Plan
?????? ????????????
?????????????? ( ????????????? ????? ???? )
1
2
3
4
5
6
7
8
9
10
x
1
2
x
???????????? ????????? ??????/??????? ????????
???? ????????????? ???????
x
3
x
4
x
5
x
6
x
7
47
Action Plan
17 ITEMS PMQA Criteria 2004
?????????????????????????? ?????????
1
3
5
9
14
16
7
12
6.1 ????????? ???????????
1.1 ???????????
7.1 ??????????? ??????????
2.1 ???????? ???????
4.1 ????????? ?????????
3.1 ???????????????? ?????????????
5.1 ???????
7.3 ??????????? ???????????
2
4
17
6
8
10
13
15
7.4 ??????????? ??????????????
3.2 ???????????? ?????????
5.2 ?????????????? ????????
2. 2 ???????????? ?????????
1.2 ????????????? ????????
4.2 ??????????? ???????????
6.2 ????????? ????????
7.2 ??????????? ??????
11
5.3 ???????????? ???????????
48
Action Plan
13 ITEMS PMQA Criteria 2004
?????????????????????????? ?????????
??????
???????
??????
???????
??????
???????
1.1 ???????????
1
3.1 ???????????????? ?????????????
5.1 ???????
5
9
2
1.2 ????????????? ????????
3.2 ???????????? ?????????
5.2 ?????????????? ????????
6
10
3
2.1 ???????? ???????
4.1 ????????? ?????????
5.3 ???????????? ???????????
7
11
4
2. 2 ???????????? ?????????
6.1 ????????? ???????????
4.2 ??????????? ???????????
8
12
6.2 ????????? ????????
13
49
Action Plan
????? Program - Project form
?????? / ???????????????????????
1
?????????????? / ??????
??????? / ???????????
?????? / ????????
???????
?????????????
????????
????????
????????????
????????????
50
Action Plan
????? Program - Project form
?????????? ?????????????? ?????????????????
?????? / ???????????????????????
1
?????????????? / ??????
???????
?????? / ????????
???????
?????????????
????????
????????
????????????
????????????
51
Action Plan
???????? Program - Project form
52
Action Plan
?????? ???????
???????????????? ?????????????
???????????? ??????
???????????? ????????????????
???????????? ????????
53
8 Steps Action Plan Integration
6
1
???????????????? ??????????????????? ?????????????
???
?????????????????? ????????????????? ???? ????????
2
5
7
???????????????? ?????????????????? ??????????? ??
???????????????
?????????????????? ????????????????? ????????????
??????????????
  • ??????????????????
  • ????????
  • ???????
  • ?????????

3
4
8
????????????????? ????????????? ???????????
?????????? ????????????? ?????????? ??????????????
??
????????? ????????? ?????????????????
54
Action Plan
????? Strategy Matrix
x
4
D
A
x
3
x
2
x
x
1
?????? ?????? PEST
9
8
7
6
5
4
3
2
1
?????? ????? PMQA
???????????? ???????????
?????? / ???????
5
1
2
3
4
6
7
8
x
x
x
x
1
2
C
B
x
3
x
4
5
55
Strategic Plan
Action Plan
Center of Excellence ????????????????????????
?????????????????????????
WWW.FTPI.OR.TH WWW.TQA.OR.TH Tel.
0-2619-5500 Fax. 0-2619-8090 supachai_at_ftpi.or.th
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