POCKETS

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Atlanta Extended Office Network
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Extended Office Network - Pilot Project Overview

• Michael Shear
• POCKETS Distributed Workplace Alternative, Inc.

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Description

• Extended Office Networking is the combined use of
  a broad range of information technologies and
  strategic use of real estate for economic and
  social advantage.

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Federal Employment Objectives

• Equitable, safe and secure support of federal
  employees
• Establish comprehensive COOP support
• Improve attraction and retention
• Improve work-life balance

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Federal Services Objectives

• Reduce congestion / VMT
• Reduce pollution
• Move services closer to communities
• Stimulate rural economies
• Develop ICT integration strategy
• Reduce vulnerability of single locations
• Strengthen First Responder capabilities

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Project Goals

• Demonstrate value of the distributed workplace
  technology model
• Implement at least one 5 site metropolitan pilot
  - 1200 person
• Reach pilot capacity within 24 months

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Extended Office Network Proof of Concept
Pilot Parameters
4-5 Locations 5-8 TeleSuites/ Location 20-40
People /TeleSuite 25-30 Seat Distributed Call
Center/location Broadband LAN/WAN
Voice/Data/Video Connectivity End User Systems
Software Support 6,500 7,500 Investment/person
Federal Government
Enterprise Tenant
Tech Center Education
Web Enabled Call Center
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Enterprise Tenant Proof of Concept
TeleSuites are networked throughout a major
metropolitan or statewide area
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Progressive Analysis

• Discovery Processes
• Employee Demographics Distribution
• Current Technologies
• Current Uses of Collaboration
• Facilities and Real Estate

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Progressive Implementation

• Scaled over 24 months
• Focused on 6 10 agencies and companies (1000
  1500)
• Bridge existing technologies and services
• Layer enhanced collaboration and interactive
  video services
• Deliver client specific training

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Pilots first 50 people

• Phase 1 - Discovery processes
• Phase 2 - Pre-Implementation planning
• Phase 3 - Implementation - (1200 - over 24 months)

Phase 1 - Discovery
Phase 2Pre-Implementation
Phase 3-Initial 50 people
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
June
Aug
July
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Progressive Technology

• Extend existing voice and data technologies
• Support new technology requirements consistent
  with Federal Enterprise Architecture Reference
  Models
• Plan, implement and train users on enhanced
  collaboration and video communication tools
• Secure multi-purpose service integrations

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Atlanta Extended Office Network
EON leverages combined use of dedicated and IP
network connectivity
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Networking Model - Proposal

• EON Main Metro Data/Networking Center
• MAN/LAN Network topology to suit
• Inter-network Client/Partner locations
• Inter-Networking
• MAN WAN links
• VPN and IP-Networking
• Wireless and LOS
• Multi-service management and administration

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Integration Standards

• Development within E-Gov Enterprise Architecture
  Guidance
• Designs support
• Privacy and Security to NIST and other industry
  standards
• Integration for legacy and current Systems and
  Distributed Applications
• User and Protocol Performance requirements
• Service management to track and deliver
  administration request
• Authentication and Access-Controls
• IDS in multi-use networks
• Logging and Reporting systems

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Emerging Standards

• IP Voice solutions
• Integrating POTS
• Central application management
• Citrix
• VMware
• IPSEC network tunneling
• Single sign-on and Web-based Portals
• Content filtering and distribution management

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Current Status

• Effort is dependent upon Federal, State and Local
  Governments participation
• Needs are clearly identified
• Uneven allocation of resources
• Growing sense of urgency
• Strong interest by many segments
• Looking for a starting point
• Need a low risk, high reward plan

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Federal Government Participation

• DOT, DHS and GSA/PBS support discovery phase
  reviews for certain designated federal and state
  agencies in one or several selected metropolitan
  locations
• GSA workplace guidance and support working with
  individual agencies

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Proposed Joint Venture

• Preparation Phase Months 0 to 6
• Form Atlanta JVI staff (3-8 individuals)
• Identify prospective initial tenants
• Establish a planning group consisting of key
  Atlanta businesses, organizations, and
  individuals
• Develop a comprehensive pilot business plan for
  the Atlanta area with support from stakeholders
• Apply for appropriate grant programs
• Define necessary feasibility reviews
• Add members as appropriate to the Atlanta JVI

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Proposed Joint Venture

• Months 7 to 12
• Identify first tenants and target specific remote
  workers
• Complete initial feasibility reviews and identify
  technology, connectivity, and real estate
  requirements
• Create ICT test and review processes (lab) for
  distributed workplace technologies evaluation
• Develop workscape options with first tenants
• Develop human resources and technology migration
  plan for initial tenant's
• Select first real estate locations and begin
  phased build out

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Atlanta Extended Office Network


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Advantages of Extended Office Network

• Access-
• more equitable access to employees providing a
  standards based platform to accelerate the
  adoption of emerging data, voice, video and
  collaboration tools.
• improves management oversight, security and the
  converged use of proven technologies than
  telework
• Transportation-
• more predictable traffic demand management tool
  due to permanent use
• Environment-
• provides greater environmental impact with
  greater reduction of vehicle miles
• Employment and Economic Development-
• designed to create new jobs for technical,
  support and training staff at each location
• provides additional opportunity for employers to
  hire employees from more communities
• Economics-
• greater reduction of employees time, fuel,
  tolls, auto maintenance insurance rates
• eliminates the diseconomies of the last mile by
  establishing local facilities
• benefits of distributed workplace are 3 to 5
  times greater than teleworking

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Work Location/Method Benefit Comparison
Factors Single Location Telework Distributed Workplace
Productivity 0 1 1
Attraction Retention 0 1 1
Lower absenteeism 0 1 1
Reduced stress 0 1 1
Employee satisfaction 0 ½ 1
Environmental impact 0 ½ 1
Security-people, systems, data 1 0 1
Time money savings to employee 0 ½ 1
Business continuity 0 ½ 1
Management Oversight 1 ½ 1
Family emergencies, inclement weather, work-life balance 0 ½ 1
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Prospective Tenants

• State Employees
• Federal Agencies Departments
• Commercial Enterprise Companies
• Call Center Services Organizations

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Potential Business Partners

• BellSouth
• Cisco
• Sun Microsystems
• Hewlett Packard
• Intel
• DEGW
• CH2MHill

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Team/Resources

• Core Team consists of founders with specific
  business, technology and academic expertise
• Management Team In Formation
• Strategic Partners In discussions with several
  significant commercial firms

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Related Documents

• Abbreviated Business Plan
• Appendix A Current Supportive Documents
• Pilot Personal Savings Calculator
• FAQ Brochure
• Transitions Presentation

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Atlanta Real-Time Traffic Map
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