THE CHANGING STRUCTURE OF INTERNATIONAL TRADE IN TOURISM SERVICES

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THE CHANGING STRUCTURE OF INTERNATIONAL TRADE IN
TOURISM SERVICES

• THE TOUR OPERATORS PERSPECTIVE

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ALAN FLOOK

• SECRETARY GENERAL INTERNATIONAL FEDERATION OF
  TOUR OPERATORS

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PRICE SENSITIVITY
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CUSTOMERS
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TOURISM RECEIPTS PER PERSON

• CANADA 498
• DUBAI 257
• FRANCE 498
• INDIA 1244
• PHILIPPINES 1123
• ZIMBABWE 85

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BREAKDOWN OF AVERAGE PACKAGE PRICES
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COMPLEMENTARY OFFER
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BARRIERS TO TOURISM

• SECURITY
• CRIMINALITY
• HYGIENE
• INADEQUATE NOTICE OF CHANGES
• UNCOMPETITIVE TAXES

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INAPPROPRIATE REGULATIONS

• CHARTER REGULATIONS
• REPRESENTATIVES
• IMPORT OF EXPERIENCE

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E COMMERCE
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SUSTAINABILITY
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THE CUSTOMERPRICECARE