Company Philosophy

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objectives
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Manager Employment Services John
Coward jcoward_at_pcrs.ca Content Developer Miranda
Vande Kuyt mvandekuyt_at_pcrs.ca
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• Identified Need
• Develop a Virtual Youth Employment Resource
  Centre providing complimentary services 24 / 7 /
  365 to a network of Youth Employment Resource
  Centres
• Communicate with youth utilizing technology they
  use regularly (Facebook, Linked In, Twitter, RSS
  feeds)
• Theory
• Internet provides service providers the
  opportunity to interact with clients virtually
  which permits broader accessibility (geographic,
  24 / 7 / 365, methodology

vision
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• Identified Service Gap
• An online Virtual Youth Employment Resource
  Centre with a full range of employment supports
  and resources, from pre-employment to career
  planning continuous learning
• Multiple points of access offered (F2F, phone,
  email, IM, etc.)
• Open site (not password protected) utilizing web
  2.0 platforms
• Response
• Develop an online Virtual Youth Employment
  Resource Centre to address accessibility
  (anywhere / anytime / anyone), with a full range
  of services (a Virtual One-Stop-Shop)
• Provide Career Development Practitioners with
  PowerPoint curriculum, on a Web 2.0 platform,
  enhancing communication, information sharing, and
  collaboration between facilitators

vision
4
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• Re-develop www.passporttowork.ca into the
  Virtual Youth Employment Resource Centre
  (www.virtualyerc.ca)
• From a user friendly online information
  training resource specifically designed for
  multi-barriered individuals into a Virtual Youth
  Employment Resource Centre
• Replace Hardcopy Passport to Work Guides with
  Flash Drives
• Links user to www.virtualyerc.ca from any
  location
• A place to store targeted resumes, cover letters
  electronically

objectives
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• Replace Facilitator Guide with
• Lifeskills, Job Search, Career, and Essential
  Skills Facilitator Resource Centres that include
  PowerPoint workshop presentations
• Introduce a Web 2.0 platform utilizing
  communities of practices that allow facilitators
  to share resource, experiences and identify best
  practices
• Increased User Accessibility
• Promote the Virtual Youth Employment Resource
  Centre as a complement to a network of Youth
  One-Stop-Shop Employment Resource Centres across
  BC

objectives
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• FOR YOUTH
• A One-Stop-Shop Virtual YERC, where job seekers
  can access the full range of life, employability,
  and career planning resources 24 / 7 / 365
• Connects youth (F2F) to Youth Employment Resource
  Centres and other community-based support
  services across the province
• Online connection to counsellors through Ask a
  Counsellor, 1-800 , instant messaging (twitter,
  google chat)

impact
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• FOR CAREER DEVELOPMENT PRACTIONERS
• 24 / 7 / 365 access to continuously updated
  employment services information, tools,
  resources
• Facilitator Resource Centres built into each
  section of the website (Passport to Independence,
  Passport to Work, Career Passport, Passport to
  Literacy Essential Skills) providing off the
  shelf PowerPoint Workshops and other workshop
  resources
• Continuous Feedback Opportunities utilizing Web
  2.0 discussions (Linked In, Facebook, Twitter)

impact
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vision
objectives
impact
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execution

• Passport to Work website
• www.passporttowork.ca
• Flash Drives to support online learning as well
  as the organization of personalized resources
• Specialized Facilitator Resource Centres for
  Lifeskills, Job Search,
• Career and Essential Skills Facilitators

tools
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• Mobile Computer Labs
• Two sets of 10 laptop computers networked with
  LCD projectors
• Online surveys to collect user and facilitator
  feedback for continuous improvement of the site

tools
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• The Passport to Work website is currently being
  redeveloped as a Virtual Youth Employment
  Resource Centre using the Web 2.0 platform Google
  Sites
• Purchased www.virtualyerc.ca Flash Drives which
  are currently being tested with youth job seekers
• Focus group testing PowerPoint workshops tailored
  to each of the Passports
• Newly created Passport to Literacy Essential
  Skills
• Passport to Youth Safety to be developed in
  collaboration with Worksafe BC

execution
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• A job board with continuous RSS feeds from the
  most effective job posting sites
• An employer database on Google Sites platform
  available for job developers
• A Career and Employment Resources Guide organized
  by occupational sectors
• Incorporate a variety of social media platforms
  (Twitter, Linked In, etc.)
• Add Share button that allows users to easily
  forward Virtual YERC information through over 225
  social media platforms

execution
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• Alignment with the new Made in BC
  One-Stop-Shop Employment Service Delivery Model
  with multiple points of entry (no wrong door)

Execution Future
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• Network of BC YERCS
• Job Developer
• Accessibility
• Same hours as F2F
• Can meet youth in the community

• Ask a Counsellor
• Instant Messaging (IM)
• Social Media Facebook Twitter
• Webinars (Skype)
• Accessibility
• 24 / 7 / 365
• Questions responded to within 2 business days
• Set times for Webinars

• Community Resource Links (Red Book, etc.)
• Employer Database online
• Accessibility
• 24 / 7 / 365

• Network of BC YERCS in 50 communities across BC
• Accessibility
• Storefront sites open M-F 830 730pm, S
  1230-430pm

• 1-800 number
• Texting
• Conference Calls
• Accessibility
• 6 days / week
• M-F 830 730pm, S 1230-430pm
• Voicemail 24 / 7 365, responded to within 24-48
  hrs

Execution Future
Virtual Youth Employment Resource Centre
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www.passporttowork.ca
partners
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Educational Partners
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Development Partners
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Funding for this project was provided by