Manage workplace Relations THHGLE10B

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Manage workplace RelationsTHHGLE10B

• Session 4
• Managing conflict.

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Session objective

• By the end of todays session you will have the
  skills to
• Provide employees with accurate and impartial
  information on industrial matters likely to
  affect them
• Identify workplace changes or issues which may
  cause industrial unrest promptly and take
  appropriate action
• Identify potential causes of industrial unrest
  in external environments and take appropriate
  action

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Recommended Reading

• Management Theory Practice, C Cole chapter 23

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Workplace Relations Act 1996

• An Act relating to workplace relations, and for
  other purposes

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Workplace Relations Act 1996

• The principal object of this Act is to provide -
  a framework for cooperative workplace relations
  which promotes the economic prosperity and
  welfare of the people of Australia

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Unlawful termination of employment by employer

• Employees who feel they have been dismissed
  unfairly, can lodge a claim through the
  Australian Industrial Relations Commission.
• Unfair Dismissal claims are determined through
• Subdivision C Unlawful Termination of employment
  by employer.

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Workplace Agreements and their goals

• To allow organisations to introduce more relevant
  productivity measures and pay for productivity
• To create a climate conducive to good
  communication between the workforce and the
  employer
• To provide processes for better workplace
  understanding of key issues affecting
  remuneration and business operations
• To provide stability for long term business
  initiatives
• To create more flexible working arrangements
• To improve the skill levels of the workforce
• To allow the smooth introduction of new
  production methods.

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Workplace Agreements and their goals

• Workplace agreements must meet the criteria of
  the
• No Disadvantage Test
• That is the overall wages and conditions must
  meet the minimum safety net provisions of the
  federal award that would otherwise cover the
  employees

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Workplace Agreements

• Individual Transitional Employment Agreements
• Employee Collective Agreements
• Union Collective Agreements
• Union Greenfield Agreements
• Employer Greenfield Agreements
• Multiple Business Agreements

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Workplace Agreements

• Participation The act of taking part or sharing
  in something.
• Consultation - A conference at which advice is
  given or views are exchanged.

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Participation and Consultation

• Communication, information sharing and
  consultation
• Opportunity to influence decisions
• Short Chains of command
• Consultative and cooperative approaches to
  conflict
• Joint understanding and shared objectives
• Desired by management and employees

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Participation Makes a Difference
High Involvement
Employee identifies and solves problems bringing
recommendations to the manager
Manager outlines constraints and hands it over to
employee to solve
Manager and employee decide together
Manager asks for opinions from the employee and
then makes the decision
Manager asks for opinions from the employee and
then makes the decision
Manager Makes Decision and informs employee
No Involvement
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Bargaining Agents

• An employer or employee may appoint a person to
  be his or her bargaining agent in relation to the
  making, variation or termination of ITEAs and
  Employee Collective Agreements.

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Bargaining Agents

• An employer or employee must not refuse to
  recognise a bargaining agent duly appointed by
  the other party.

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Working with Unions

• Union Objectives
• Roles Of Unions

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Working with Unions

• Union Objectives
• Lobby and negotiate wages, hours of work and
  working conditions on behalf of members
• Coordinating industrial action
• Closed Shops (union Members only)
• Hiring and Firing procedures
• Superannuation arrangements
• Health and safety welfare
• Enterprise bargaining
• Act more as a consultancy

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Working with Unions

• Roles Of Unions
• Negotiate industry agreements
• Deal with workplace disputes
• Provide advise and legal representation
• Ensure representation in State and Federal
  Parliaments
• Negotiate with National employer representatives
• Represent members in negotiations on wages and
  other conditions of employment
• Representation to government

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Your Unionwww.lhmu.org.au

• Liquor and Hospitality Miscellaneous Union
• With over 137,000 members and four per cent
  growth last year, the Liquor, Hospitality and
  Miscellaneous Union (LHMU) is one of Australia's
  largest, and largest growing, Unions. The LHMU
  structure has branches in each state and
  territory and a proud history.LHMU members work
  in a wide range of occupations including
  hospitality, property services, health,
  manufacturing and community services. Members
  across the country are taking action for a
  stronger voice in their workplaces and
  communities

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Activity

• Working in groups of 3 source the following
  information
• Termination clause of the workplace relations act
  1996
• EEO legislative requiremetns
• Part time and casual award rates for the
  following
• L2 Wait staff, Bar staff
• L3 Bar Staff, Supervisors, Receptionists
• Qualified Cook
• Fulltime Manager
• Fulltime Head Chef