RYKO Manufacturing Co. Milestones

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RYKO Manufacturing Co. Milestones

• RYKO Manufacturing Co. was formed by three
  individual shareholders.
• First manufacturing facility opened.

1973
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RYKO Manufacturing Co. Milestones

• RYKO Manufacturing Co. was formed by three
  individual shareholders.
• First manufacturing facility opened.

1973
Sales/service to Central U.S. Rollover friction
product
1975
RYKO moved to second manufacturing facility
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RYKO Manufacturing Co. Milestones

• RYKO Manufacturing Co. was formed by three
  individual shareholders.
• First manufacturing facility opened.
• Sales/service to Central U.S.
• Rollover friction product

1973
RYKO moved to second manufacturing facility
1975
US distribution established
International distribution initiated.
1977
1979
Diversified product line with introduction of
self-service (jet wash) equipment
1984
RYKO relocated to present manufacturing facility
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RYKO Manufacturing Co. Milestones (Contd)

• Continued expansion of product line with
  introduction of large vehicle wash system and
  various rollover accessories/options.

1984
RYKO opened direct branch operation in the UK to
enhance market diversification.
1985
Introduction of multi-program vehicle wash system
1986
1987
Direct branch operation opened in the
Benelux Added 24,000 sq. ft. to manufacturing
facility
1988
The principals of RYKO Manufacturing Co. formed a
sister corporation, RYKO International Ltd.
This corporation serves the international
sales/service arm for equipment produced by RYKO
Manufacturing Co. The product line continued to
expand with the introduction of drive-thru wash
systems.
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RYKO Manufacturing Co. Milestones (Contd)

• RYKO opened a direct branch operation in France.
• In recognition of market demands in the US, RYKO
  released a touch free vehicle wash.
• Added 21,000 sq. ft. to manufacturing facility.

1989
1994
Added 11,000 sq. ft. to manufacturing facility.
In response to market direction of oil company
customers, RYKO introduced a conveyor wash
equipment product line. Added 25,000 sq. ft. to
manufacturing facility.
1995
1997
RYKO attained ISO 9001 certification. New
products in both friction and touch free
technology were released.
1998
RYKO established RYKO Italia, Srl and purchased
an existing Italian vehicle wash manufacturer.
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RYKOs Company Organization
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Since our inception, RYKO has supplied the
industry with over 750,000,000 worth of goods
and services. RYKO equipment washes in excess of
1,000,000 vehicles each day throughout the world!
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RYKO Product LineThe Industrys Most Complete
Offering
Truck Wash R-168 Friction Atlantis
Touchfree Atlas Friction Conveyor Velvet Touch
2000 Optima Filament, Cloth FoamBrite Vista Del
ta Self Service Power Wash II Power Wash
IV Accessories Management Systems Code-A-Wash
IV Diagnostic Center Automated Modular Transactor
Terminal
Touchfree Rollovers Monarch II High Impact Elite
High Impact Ultra Sonic 2001 Silhouette Friction
Rollover Ultra Clean Mini-Tunnel Ultra Clean
Mini-Tunnel Voyager APC Voyager II - filament or
cloth Premier XL Premier Plus Filament, cloth or
FoamBrite SoftGloss XS with FoamBrite Select A
Wash Swift Contour Venture Drive Thru Nova
2000 Nova Plus Ultra Shine DT with FoamBrite
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Accessories
Water treatment systems Water reclaim
systems Free standing dryers Vacuums Doors Variety
of other options and accessories
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Chemicals
Detergents for friction machines Scented and
unscented Chemical pre-soaks for touchfree
systems Polish waxes Clear Coat Wax Tire
Cleaners Undercar protectants Powder and liquid
detergents for self service
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Quality Statement
RYKO Manufacturing Company is committed to
providing our customers a quality product in a
time frame that ensures complete satisfaction.
This applies to our final customers, as well as
customers within our own organization. RYKO is
also committed to continually improving the
quality of our products.
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Quality Objectives
RYKOs commitment to complete customer
satisfaction shall be measured to the following
objectives Continually improving our Quality
System. Continually improving Engineering
documentation. Continually minimizing
nonconformities. Continually improving on-time
deliveries to external and internal. Continually
improving product quality so as to minimize
warranty.
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Continuous Improvements Through ISO Process

• Since 4/97, engineering documentation quality has
  improved by 50.
• Since 4/97, 585 separate actions have been
  completed for preventive action.
• Since 4/97, 99 of parts orders have shipped on
  time.
• Since 4/97, 98 of whole goods orders have
  shipped on time.
• Since 4/97, 98 of customers report satisfaction
  with timeliness of shipment and installation
  process.
• Since 4/97, on-time completion of manufacturing
  work orders has improved by 22.

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RYKOs Commitment to Future Mutual Success

• Be attentive to customers needs
• Anticipate market demands
• Provide the highest quality of goods and services
  at least cost values.
• Lead our industry in innovative solutions and
  directions
• Listen, evaluate, lead.

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RYKO Domestic
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Marketing Management Structure
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RYKO National Account Managers
Mike Stanley
Bob Burke
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RYKO Regions and Regional Managers
North East Wayne Smith
Western Ken Barr
Central Rich Leonard
South East Dayton Hedges
Southern Gordon Melton

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RYKO Direct and Distributor Areas
Distributor Area
Direct Area
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US Markets
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RYKO US Market Share
RYKO 80
RYKO 35
RYKO 35
US Rollovers
US Conveyors
US Touch Free
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RYKO Has Strength in the US

• Our Domestic installed Base is 8400 units
• Two National Account Managers
• Five Regional Managers
• Eighteen Direct Area Managers
• Fourteen Exclusive Distributors
• 500 Person Staff Service / Installation

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RYKO International
68 Countries - 3,225 Installed Machine Base - 91
Employees
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RYKO InternationalSales, Marketing and Technical
Support
Headquarters - United States

• International Sales Manager Global Sales and
  Marketing
• Regional Manager Mexico, Caribbean, Central and
  Latin America
• Technical Support 2 Staff
• Export Operations 2 Staff
• Fluent Languages Spanish (2), German, French,
  Italian, Portuguese, English

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Regional Office - Goes, Netherlands

• Regional Manager Europe (Expect RYKO Italia
  area), Middle East and North Africa
• Technical Support 3 Staff
• Export Operations 1 Staff
• Fluent Languages Dutch (2), French (3), Spanish,
  German (2), English (4)

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Region - 1,243 South Africa - 65
2
11
1
354
10
169
11
15
47
5
1
477
2
4
6
21
60
12
2
13
10
10
32
610
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2
8
20
60
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6
4
12
7
3
19
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Region - 813
33
27
50
20
80
1
5
10
50
1
125
55
5
410
265
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