The Blueprint Approach

1
The Blueprint Approach

• Common Purposes Different Roles
• 911 Dispatch Protocol

2
History of the Process

• What is the Blueprint?
• What is a safety audit?
• Why Dispatch?

3
Foundational Principles

• Interagency approach collective intervention
  goals.
• Attention to context and severity of abuse in
  every intervention.
• Recognize most domestic violence patterned crime
  requiring continuing engagement with victim and
  offender.
• Sure, swift consequences for continued abuse.

4
Foundational Principles, cont.

• Use the power of the criminal justice system to
  send messages of help and accountability.
• Act in ways that reduce unintended consequences
  and disparity of impact on victims and offenders.

5
Different Kinds of Domestic Violence and
Implications for Intervention

• Ongoing, coercive patterned violence targeting an
  intimate partner. (See pattern and control
  wheel)
• Responsive violence to ongoing coercion and
  abuse.
• Violence used without a pattern of ongoing
  coercion/control.

6
Starting the Path Through the System

• ECC sets the tone and direction for the
  investigation.
• Documenting what the caller heard, saw, and knows
  about the danger present.
• Indentifying and articulating risk factors for
  responders. (See Practitioners Guide to Risk
  and Danger)
• Is it a Domestic or a Disturbance?

7
Supervision Policy

• Quality assurance reviews
• Reporting to agency supervisor

8
Institutionalizing Receiving and Sharing
Information

• Victim Engagement (See Victim Engagement Guide)
• Receiving information/Relaying information
• Short reports in CAD (police)
• Information to Probation Officers

9
Being the First to Engage

• Recognize the importance of establishing a
  relationship between the victim and the entire
  system by this first interaction.
• Convey messages
• You called the right place.
• Help is on the way.

10
Being the First to Engage

• Your questions are in the name of public safety,
  not eliciting testimony.
• Help me understand what is happening there so I
  can get you the help you need.

11
Enhanced victim/reporter engagement

• Help the caller convey what is going on
• Use of language line
• Use of TTY
• Approach to caller

12
Roles of the ECC

• Call taking (who needs help what help immediate
  safety issues)
• Dispatching (relaying what the officers need to
  know)
• Disseminating information (documenting and
  disseminating information on each call)

13
Blueprint enhancements to call taking

• Improving the coding of calls
• Better identification of parties relationship
• Recoding calls for accuracy

14
Determining the response priority

• Code calls a priority associated with a crime in
  progress. (Weapons, Assault, Burglary)
• What about G.O.A.s ?

15
Detailed information to officers responding

• Identify all parties involved
• Specific details of what caller saw and heard
• Specifics on what is happening now
• Determine risk to officers and parties present

16
Improved information for officers on background

• Determine history at address and relay to officer
• Determine warrants and relay
• Existence of OFP, harassment, DANCO orders

17
Safety needs

• Protect caller from retaliation
• Inquire about childrens welfare
• Safety instructions
• Medical instructions
• Talking to suspect

18
Inter-agency information sharing

• When there are arrests fax the CAD printout and
  any related court order to Project Remand.
• Fax the CAD report to the probation contact.

19
Notifications

• Notify the shift supervisor when one of the
  parties involved is a police or public safety
  officer, 911 employee, public official, or
  prominent member of the public.

20
Common Purposes Different Roles

• Coming Together is the Beginning
• Working Together is the Process
• Staying Together is Success