Project Report - Lean Sigma

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CSTS Data Training
The Cardiovascular Surgical Translational Study
(CSTS)JHU Quality And Safety Research Group
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Training Agenda

• Introductions
• Datus Wall, mdlogix
• Bickey Chang, QSRG
• George Kim, QSRG
• David Thompson, QSRG
• Learning Objectives
• Available Learning Aids
• User Roles and Functions
• Training Scenarios
• Scenario Demonstrations
• Participant Initial Login
• Next Steps
• QA

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Orientation Objectives

• To understand the current system structure and
  functional capabilities
• To understand the processes for adding
  Facilities, Units and Data Entry Users
• To provide hands on experience through the use of
  user test scripts and the test site
• Prepare the team for effective performance and
  usability reporting

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Available Learning Aids

• User Manual
• Cardiovascular Surgical Translational Study
  (CSTS) User Manual
• V 4.3 7/26/2011
• User Test Scripts
• Facility Administrator (FA)
• Unit Data Entry (UDE)
• PowerPoint Training Guides (FA and UDE)

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User Roles and Functions
Roles System Functions
   
Project Administrator (PA) QSRG TEAM Create, View, and Edit Sponsors
Project Administrator (PA) QSRG TEAM Create, View, and Edit Health Systems
Project Administrator (PA) QSRG TEAM Create, View, and Edit Facilities
Project Administrator (PA) QSRG TEAM Create, View, and Edit Users (FA)
Project Administrator (PA) QSRG TEAM Create, View, and Edit Units
   
Facility Administrator (FA) Create, View, and Edit Users (UDE)
Facility Administrator (FA) Create, View, and Edit Units
Facility Administrator (FA) Complete, View, and Edit Forms (as UDE user)
Facility Administrator (FA) Survey Requests
   
Unit Data Entry (UDE) Complete, View, and Edit Forms
   
Data Viewer (DV) View Forms Data
   
Reporter ( R ) View Reports
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Training Scenarios
Facility Administrator (FA) System Login FA
Create Unit FA Create Unit Data Entry (UDE)
User FA Survey Link Request UDE System Login UDE
CLABSI Baseline Data Entry UDE CLABSI Form
Completion UDE Team Check Up Tool Completion UDE
HSOPS Completion
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Introduction

• CSTS is a Web Based Application
• Requires
• Internet Access
• Web Browser
• IE 6, 7, 8, 9
• Safari
• Chrome
• Firefox
• Training Web Address
• http//csts-beta.mdlogix.com

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Facility Admin System Login
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Facility Admin System Login
User name is your e-mail
Copying and pasting your password from your
e-mail works well for many
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Facility Admin System Login
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Facility Admin System Login
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Create Unit
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Create Unit
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Create Unit
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Create Unit Data Entry User
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Create Unit Data Entry User
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Create Unit Data Entry User
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Create Unit Data Entry User
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Create Unit Data Entry User
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Create Unit Data Entry User
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Create Unit Data Entry User
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Create Unit Data Entry User
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Create Unit Data Entry User
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CSTS Survey Introduction
Completed Once a Year Very Important Part of the
Improvement Process Must Hit Submit to Complete
the Survey
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CSTS Survey Components
Hospital Survey on Patient Safety
(HSOPS) Relational Coordination System Thinking
Scale COMPLETED ONLY ONCE A YEAR
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Survey Completion Process
FA Requests Survey Link for the unit to be
surveyed
FA must provide the number of unit survey
participants
FA receives the survey link via e-mail
Participant reporting allows for percent
complete real time
The link is unique to the unit only not to any
unit members
FA provides the link to the survey participants
via e-mail
Surveys are considered complete upon timeout or
submission
Unit members must complete the survey with 2 weeks
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FA Survey Link Request
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FA Survey Link Request
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FA Survey Link Request
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FA Survey Link Request
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FA Survey Link Request
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FA Survey Link Forwarding
Facility Admin
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Unit Data Entry User
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Unit Data Entry System Login
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Unit Data Entry System Login
User name is your e-mail
Copying and pasting your password from your
e-mail works well for many
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Unit Data Entry System Login
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Unit Data Entry System Login
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UDE CLABSI Baseline Completion
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UDE CLABSI Baseline Completion
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UDE CLABSI Baseline Completion
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UDE CLABSI Baseline Completion
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UDE CLABSI Baseline Completion
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UDE CLABSI Form Completion
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UDE CLABSI Form Completion
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UDE CLABSI Form Completion
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UDE CLABSI Form Completion
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UDE CLABSI Form Completion
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UDE TCT Form Completion
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UDE TCT Form Completion
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UDE TCT Form Completion
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UDE TCT Form Completion
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UDE TCT Form Completion
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UDE Survey Completion
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UDE Survey Completion
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Sample User Test Scripts
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Sample User Test Scripts
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Notice

• The information that is collected is from the
  Team Checkup Tool and the CLABSI forms

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Usability Reporting Process
If you have any problems, questions, or comments, please email us at csts_at_jhmi.edu, and we will address your concerns as soon as possible. We truly appreciate your feedback.