Title: Transformative Practices
 1TransformativePractices
- STRENGTHENING THE DS OFFICE 
 - FOR NEW POSTSECONDARY REALITIES
 
  2As music and art have transformative powers 
 to give us fresh perspectives and enriched 
lives, so too may the force of innovative 
educational concepts inspire and energize and 
engage us to improve the lives and success 
of vulnerable populations everywhere. ? 
 3New Challenges 
 4- Students with intellectual disabilities 
 -  Elimination of developmental education in 
state institutions  -  Shifts to learner-centered practices in 
student service responsibilities  - Online education accessibility and 
accommodations  - Changes in barriers to program admission 
(e.g., medical programs)  
  5- Influx of veterans with disabilities 
 - Explosion of competing post-secondary 
priorities and initiatives  - Tighter budgets 
 - Changing technologies 
 - Greater accountability, better outcomes 
expected 
  6On-going Challenges 
 7Standard Practices Best Practices
- Eligibility 
 Broader eligibility options  -  Accommodations 
Improved or inventive use of technology  -  Accessibility 
 Greater integration of UD principles  - Awareness 
 On-line tools  - Resources 
 Volunteer programs  
  8New Ideas in Best Practices 
 9From Beyond the Americans with Disabilities Act 
Inclusive Policy and Practice for Higher 
Education, (Part IV) Examples of Best 
Practices
- Partnerships with funding sources 
(foundations, community resources, etc.)  - Rewarding achievements in Universal Design 
 - Transition or bridge programs for high 
school students  - Strategic partnerships with community 
employment services, employers  - Partnering with facilities departments to 
address accessibility and updates  
 Vance, M. L., Lipsitz, N. E.,  Parks, K. 
(Eds.). (2014). Beyond the Americans with 
Disabilities Act Inclusive policy and practice 
for higher education. Washington, DC NASPA 
(Student Affairs Administrators in Higher 
Education). 
 10From Beyond the Americans with Disabilities Act 
Inclusive Policy and Practice for Higher 
Education, (Part IV) Examples of Best Practices
- Well-designed websites and policy handbooks 
 - Study abroad support through partnerships 
 - Links between student services and academic 
departments to connect dots regarding 
students who may have very different types 
of needs beyond disability (e.g., 
international students)  - Support for students who face conduct 
hearings  -  Experiential learning opportunities across 
academic and students services departments 
that address multiple identities (e.g., 
gender, ethnicity, disability, etc.)  -  Bringing exposure to inclusiveness to 
highest levels of administration  
  11Organizing Best Practices
- Unprepared 
 - Emotional Stress 
 - Lack of access to learning  learning 
opportunities  - No self-advocacy or independence 
 - Limited health  wellness options 
 - Issues with housing  animals
 
- Summer Prep Program 
 - Collaborative support program 
 - Faculty  on-line staff partners 
 - Experiential  internship opportunities 
 - Wheelchair basketball program 
 - Clear policies supported across institution 
 
  12Organizing Best Practices
- Funding 
 - Size of Staff, their skills, inclusiveness 
 - Updated technologies 
 - Meeting accommodation requests 
 - Competing campus priorities 
 - Services or programs
 
- Creative partnerships 
 - Universal design options 
 - Faculty  On-line staff partners 
 - Community resources 
 - AHEAD affiliates, listservs 
 - Administrative support 
 
  13 Another Option Each of the best practices may 
tend to address very specific needs however, 
another option might be to take a comprehensive 
approach, one that strengthens the role of the 
DSO at the institution to get the support needed 
to handle the challenges and improve outcomes. A 
comprehensive approach may be able to transform 
the nature of the DSO and empower it to find 
comprehensive success across challenges.  
 14Transformative Practices 
 15Transformative Practices
- Transformative Practices are sets of 
strategies that eventually result in the 
following  - Change the nature of the service 
 -  
 - Change in the way others view the service 
 - Change in outcomes/success of students and the 
mission  -  
 -  
 
  16Transformative Practices
 Essentially, the DS Office is no longer 
seen as a provider of services as much as 
 a center for innovation 
 engagement 
 exploration  
 inspiration 
 17Transformative Practices
 The potential effects of transformative 
practices include ? Additional funding 
 other resources ? Greater support for 
mission ? Sustainable partnerships and 
collaborations ? Enthusiastic student 
independence and greater motivation ? 
Improved academic success and completion  
 18Transformative Practices
 The potential effects of transformative 
practices include ? An environment 
where inclusiveness prospers ? Working 
models of universal design ? A welcome 
place for community partnerships ? A 
place to celebrate diversity in arts and 
culture ? A place sought out by 
students without disabilities but who want 
 to become engaged.  
 19The Result of Transformative Practices 
 20Theoretical Frameworks or Principles
________________________________________
of Transformative Practices 
 21Theoretical Frameworks or Principles
PRINCIPLE Students Staff Campus  Community
ABILITIES/POTENTIAL Identify and tap into talents, skills, abilities, and qualities that have potential. Identify and tap into talents, skills, abilities, and qualities that have potential. Identify and tap into talents, skills, abilities, and qualities that have potential.
REVERSE INCLUSION Use the abilities you have discovered and create leadership opportunities for their use. Use the abilities you have discovered and create leadership opportunities for their use. Use the abilities you have discovered and create leadership opportunities for their use.
BUILDING RELATIONSHIPS Build relationships on esteemed respect as the basis for partnerships and collaborative efforts. Build relationships on esteemed respect as the basis for partnerships and collaborative efforts. Build relationships on esteemed respect as the basis for partnerships and collaborative efforts.
INTEGRATION OF POTENTIAL Bring potential of students, staff, campus and community together through activities, events, and programs. Bring potential of students, staff, campus and community together through activities, events, and programs. Bring potential of students, staff, campus and community together through activities, events, and programs. 
 22Theoretical Frameworks or Principles
ABILITIES/POTENTIAL
The EC (Engagement Center) is primarily focused 
upon the ABILITIES of students and staff and 
seeks to optimize these in academic and program 
planning. There is also potential on campus and 
in the community that also needs to be identified 
and tapped. 
 23Theoretical Frameworks or Principles
REVERSE INCLUSION
The EC plans its activities, meetings and events 
around the principle of REVERSE INCLUSION. In 
other words, the activities of the EC are 
designed to draw those who want to be included 
with individuals with disabilities because they 
are taking the lead in ideas, innovation, new 
technology, service, cooperative learning, etc. 
 24Theoretical Frameworks or Principles
BUILDING RELATIONSHIPS
The EC is continuously in the process of BUILDING 
RELATIONSHIPS for partnerships and collaborations 
on the basis of esteemed respect a generous 
mutual respect and seeking of the others 
advantage. GREAT things happen from these 
relationships because there is collegiality and 
motivation to bring something to the table, to 
make something happen. 
 25Theoretical Frameworks or Principles
INTEGRATING POTENTIAL
The EC integrates the three other principles when 
creating activities, events and programs. In 
other words, the EC uses INTEGRATION OF POTENTIAL. 
 26The Personal Innovation Center
- (The EC at one of largest educational institution 
in the US) 
  27The Personal Innovation Center
- Disability services  an Employment Program 
 - (2003 renovation) Advisement offices, a Tech 
Lab/classroom space, and a large employment 
services space  -  Disability, Perkins Grant, Employment Program 
 - Accessible corner of campus
 
- Programs 
 - Facility 
 - Funding 
 - Location 
 
  28Transformative Programs 
 29The Berger Art Gallery
A hallway in the middle of the Center A sign 
language interpreter who was a sculptor Students 
with exceptional talent A community member who 
donated 12,000.00 The new World School of the 
Arts takes on an exhibit for the blind. Gallery 
Exhibit Receptions 
Abilities Reverse inclusion Relationship 
building Events and Programs 
 30 The AOA 
Community disability agencies looking to network 
(about 5). Recognizing and supporting their 
agency/program successes. Invitations to major 
agencies such as the IRS, the SSA, the School 
Board, now over 60 community agencies. 
(aoasf.org) Meetings designed to be purposeful 
for all and only common interests and initiatives 
discussed, not advocacy or legal issues 
discussed. Create an annual Abilities Awareness 
Day Fair/Forum. Project one emergency 
preparedness for students and the community of 
vulnerable populations. 50,000.00 funding. Now 
expanding to other communities. 
Abilities Reverse inclusion Relationship 
building Events and Programs
 The Association of Agencies 
 31 The Digital Tech Studio 
Need for an employment training program. The 
Vice President for Education of Apple made a gift 
of an iPod. The gift inspired an Apple-based 
assistive tech training center. A video editor 
comes along. A graphic artist comes along. A 
web designer comes along, a musician comes along. 
 More of the same. The Digital Tech Studio 
creates Video Training Modules. Other campus 
departments seek out our expertise and quality 
productions for video production and media 
materials. Funded for Entrepreneurships by the 
Business Leadership Network (BLN). Funded for 
paid Internships. 
Abilities Reverse inclusion Relationship 
building Events and Programs 
 32Outcomes
 ? Funding from internal and external sources 
(including multiple grants), all used to benefit 
our students and create quality events. ? 
The highest completion rate of any campus. ? 
 A students with disabilities organization that 
won the Presidents Service Excellence Award for 
completing the most community service hours of 
any group at the College. ? Faculty and 
student services colleagues requesting to work 
more closely with the Center as a resource for 
the professionals. ? Comprehensive 
Administrative support to be innovative. 
 33Outcomes
 ? A staff of 40, some from grants and paid 
internships. The majority of staff are 
individuals with disabilities. ? A free 
training program for students with intellectual 
disabilities. ? Each year at an annual 
Awareness Day event, the Center sponsored one of 
the largest events held by the campus, and 
attended by the Campus President, all the 
administrators, much of the faculty, the Provost 
and the College President. (The campus serves 
approximately 16,000 students.) ? The Center 
was asked to provide comprehensive services to 
veterans. ? No additional funding for 
disability or veterans services for more than 5 
years! 
 34Applying Transformative Practices 
 35Principles ? Practices ? Outcomes 
- The principles behind transformative practices 
must be meaningful first  -  The DSO leader must decide whether a commitment 
can be made to seeing abilities during times of 
student stress, confusion, even frustration or 
anger.  -  
 -  The DSO leader must decide whether reverse 
inclusion makes sense and whether a commitment 
can be made to an investment in this concept.  - The DSO leader must also decide whether there is 
the inclination to build the kind of 
relationships that are necessary to bring about 
meaningful outcomes.  -  
 
  36Principles ? Practices ? Outcomes 
- The practices require a considerable investment 
in time and energy along with a clear vision of 
needed outcomes  -  The DSO leader might need to establish something 
very small and manageable to begin to see that 
the practices can work.  -  
 -  The DSO leader will need to let the potential of 
the students, the faculty and staff and the 
community in the local context guide what kinds 
of activities, events and programs to create.  - The DSO leader will always need to keep the 
needed outcomes in mind before the activities, 
events and programs move in their own direction.  -  
 
  37Lets make more music! Be transformative.
- with hopes of working with you to build on the 
transformative practices introduced. 
  38 Ken Marquard, Ph.D. Coordinator of Research and 
Graduate Programs José María Vargas 
University Pembroke Pines, FL dr.kenmarquard_at_gmai
l.com marquardk_at_jmvu.edu