BSP Auto Refund

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BSP Auto Refund
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General Conditions
Amadeus BSP Auto Refund

• The Office ID is authorized to access refund.
• Both Paper Ticket and E-ticket are allowed.
• The ticket is refundable.
• Only totally unused ticket is allowed.
• BSP ticket number must be registered for refund
  on a BSP Office ID.
• After register a refund calculation form, you
  have to fill in the auto refund form and attach
  with sales report to BSP.

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You can consult the online help Page by entering
the following GG AMA TH RFD
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Amadeus BSP Auto Refund
BSP E-Ticket

• 1 Declare Refund
• (Processing in Amadeus page)
• TWD /TKT follow by ticket number
• example TWD/TKT125-5996215252
• Declare Refund with entry TWREF
• Print E-Ticket record for reference
• (See the following pages for an example)

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System display E-ticket record
Be sure that E-ticket status must be only
OorA. Check restriction of that ticket.
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To declare refund use an entry TWREF
System will response
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• Create a Refund Calculation Form
• (Process in Royal System)
• Use the following entry for entering to Royal
  System
• 1TG//
• (See the following pages for an example)

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System will response after you enter 1TG//
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Create a Refund Calculation Form

• 2.1 Display refund calculation form
• 2.2 Fill in refund calculation form

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2.1 To display refund calculation form use an
entry TC follow by ticket number Example
TC1255996215252 System will display refund
calculation form
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2.2 Fill all informations For E-Ticket some in
formations will auto input after you declared
refund (TWREF) to see more you need to move down
(MD)
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For net fare refund. You have to fill in as below
Net amount
Commission
Cancellation Fee
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Unused tax
Refund coupon
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Input net fare CFSNA30000
Input commission CFOAAM500
Input cancellation fee CFXFA1000
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Input unused tax CFUTA5140YQ/270YQ/700TS/2725GB/9
75UB
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Input Refund Coupon CFRCAT1/12
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System will response
After you complete all,you have to end
transaction use an entry CFTC
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For Normal Fare
Input commission rate CFCRA7
Input Cancellation Fee CFXFA1000
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Input Unused Tax CFUTA5140YQ/270YQ/700TS/2725GB/9
75UB
Input Refund Coupon CFRCAT1/12
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To complete and save refund form end transaction
by enter CFTC
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BSP Paper Ticket

• Declare Refund
• (Process in Royal System)
• Register Document
• CFDNA follow by ticket number
• example
• single ticket CFDNA21726398454902
• conjunction ticket CFDNA2172639843992-4003

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Refund Calculation Form creation for Paper Ticket
Ticket number
Transaction code

• Process in Royal System (1TG//)
• Register Document Number
• CFDNA2172639845490 2
• For Conjunction Ticket
• CFDNA2172639845399 2-400 3

Check digit
Check digit 1st Ticket number
Check digit 2nd Ticket no.
Last 3 digit no for second ticket
Transaction code
First Ticket Number
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Check digit
Ticket number
Transaction code
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System must response ALL PROCESSED after enter
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• Create a refund calculation form
• (Process in Royal System)

• 2.1 Display refund calculation form
• 2.2 Fill in refund calculation form
• (See the following pages for an example)

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2.1 Display refund calculation form TC21726398454
902
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System display Refund Calculation Form
2.2 Fill in all information
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To input Ticket Issued Use an entry CFTIA
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System always responds ALL PROCESSED If input
the right format.
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To redisplay refund calculation Form after input
use an entry TCR
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National system office id
Date of issued
After input ticket issued
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Input name of passenger CFNMA SPEARS/BRITNEY MS
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Input Refund to CFRTA SPEARS/BRITNEY MS It
should be passenger name
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Input Original Fare Calculation CFOCA BKK TG
LAX Q40.00AA STL M2509.15AA LAX Q40.00TG BKK
M2509.15 NUC5098.30END ROE32.783000XF LAX4.5
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CFFEA CANCELLATION FEE THB200
Restriction
CFFBA1-4CR
Fare Basis (same fare basis)
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Form of Payment CFFPA CASH
Special net CFSNA155445
Original Amount CFOAAFTHB167140/T7500/M1000
Cancellation Fee CFXFA1000
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(No Transcript)
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End transaction CFTC
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End of Slide