Welcome to UKSG webinars

1
Welcome to UKSG webinars

• We strive to make your participation in UKSG
  webinars as enjoyable and trouble-free as
  possible. You may therefore like to read the
  information below to help you prepare.
• General recommendations
• A headset if you wish to join the webinar using
  your computer and VoIP (Voice over Internet
  Protocol)
• Close all applications not in use
• A wired internet connection (wireless can
  affect VoIP) plugged in via a LAN cable
• Keep mobiles etc. away from your computer
• System requirements
• Internet connection (preferably broadband)
• Windows 8, 7, Vista, 2003 Server or XP
• Mac OS X 10.6 (Snow Leopard) or newer
• Internet Explorer 7.0 or newer
• Mozilla Firefox 4.0 or newer
• Safari 3.0 or newer
• Google Chrome
• JavaScript
• We cannot anticipate all browsers and firewalls,
  some of which may prevent access to the webinars.
  Please speak to your IT department if you think
  an institutional firewall may prevent your
  participation. Optimal Firewall Configuration
  Factsheet available http//img.citrixonline.com/d
  tsimages/ad/pdf/OSDFirewallSpec.pdf

• Mobile devices
• Both Android and iOS mobile devices can be used
  to join a webinar. First download the free Citrix
  GoToMeeting app (which facilitates GoToWebinar)
  from your usual app store.
• Recording
• All UKSG webinars are recorded and the link to
  the recording is sent by e-mail to all those who
  registered, usually within 48 hours.
• Recordings include audio and slides, but do not,
  at present, include web cam video (if used).
• Recordings are in Windows Media format and will
  need Windows Media Player 9 or newer to view them
  (or a Mac converter such as Flip4Mac or VLC Media
  Player).
• Citrix GoToWebinar Attendee Guide
• http//support.citrixonline.com/en_US/webinar/down
  loaddocument/G2WD00003
• We hope you find this information useful. Should
  you have any further questions or queries, please
  contact Maria Campbell, maria_at_uksg.org.

2
How to participate

• The Slide Viewer is on the left of your screen
  and the Control Panel on the right.
• To view slides in full screen, click maximise
  on the Slide Viewer. (Or click View and tick
  Full Screen.)
• To minimise, click minimise on the Control
  Panel.

3
How to participate
4
About the webinars

• Attendees are muted throughout a webinar unless
  invited to ask a question verbally.
• We usually take written questions via the
  Questions pane. These are read out by the
  organiser and usually displayed in the Questions
  pane for all to see.
• To ask a question verbally, use the Raise Hand
  button on the bottom left of the Control Panel.
  The organiser will then unmute you.
• We endeavour to respond to questions as quickly
  as possible. Questions may be answered by e-mail
  after a webinar.
• A feedback survey displays at the end of the
  webinars please complete it.

• Audio problems
• If you hear an echo and are listening through
  your computer (VoIP), try reducing the volume of
  your speakers.
• If you encounter further difficulties and are
  using VoIP, please mute your computer and join
  the audio conference by telephone by clicking
  Telephone in the Audio pane of the control
  panel and following the instructions.
• If you join using a telephone, you may encounter
  feedback. Please mute your computer and continue
  listening by telephone. Please also ensure that
  you select Telephone in the Audio pane and
  enter the audio pin.
• Other problems
• Please raise any other issues with the organiser
  (Maria Campbell) in the Questions pane.

5
About UKSG

• UKSGs vision is to use our breadth of knowledge
  and influence to facilitate an efficient
  information chain, a better information
  experience for scholars, and a world where all
  members of the scholarly and professional
  information supply chain understand each other.
• UKSGs mission is to connect the information
  community and encourage the exchange of ideas on
  scholarly communication. With a membership of
  over 500 organisations, a third of them based
  outside the UK, we are the only organisation
  spanning the wide range of interests and
  activities across the scholarly information
  community of librarians, publishers,
  intermediaries and technology vendors.
• In a dynamic environment, UKSG works to
• facilitate community integration, networking,
  discussion and exchange of ideas
• improve members' knowledge of the scholarly
  information sector and support skills development
• stimulate research and collaborative
  initiatives, encourage innovation and promote
  standards for good practice
• disseminate news, information and publications,
  and raise awareness of services that support the
  scholarly information sector
• We do this through
• Our annual conference, One-Day Conference,
  Forum, training events, seminars and webinars
• Our journal, Insights, our e-mail discussion
  list (lis-e-resources) and e-mail newsletter,
  eNews
• Our Twitter, Facebook and LinkedIn profiles
• Our 'key issues' reports, research initiatives
  and collaborative projects
• Our online E-resources Management Handbook