Title: Wellbeing Event
 1Wellbeing Event Mummy and Baby Script 
MODULE TWO 
 2Items required at an Event
-  Bowls for collecting rubbish 
 -  Brochures with Advisor Sticker 
 -  Skin Analysis cards 
 -  Customer/Host Promotion Sheets 
 -  Business cards 
 -  Kit and display items 
 -  Order Forms 
 -  Mirror 
 -  Bowl of water for demo 
 -  These Events can be done before Baby is born as 
a Baby Shower for Mum or to groups of Mums with 
young babies e.g. Toddler group  
-  Table Cloth 
 -  Pens 
 -  Money and change 
 -  Calculator 
 -  Cotton wool pads 
 -  Box of tissues 
 -  Hair clips or Headbands 
 -  Hand Towel 
 -  
 -  Remember the Baby Invites and Baby Bags can be 
used for these Events.  
Check inharmonywithyou.co.uk for Out of Stock 
items
2 
 3Display and Preparation
DISPLAY PREPARATION Arrive approximately 30mins 
before Display products in a logical order that 
follows the flow of your talk Group your 
products by range Have the products to be 
demod out of the cartons ready Have a brochure 
ready for each customer including an order form, 
skin analysis card and customer promotion 
leaflet Give everyone some Pomegranate Hand 
Cream as they arrive SUGGESTED DISPLAY 
STANDS Customer promotion, Hostess promotion, 
Baby Awards poster, Recent Press Cuttings 
3 
 4Overview
Approximately 2 hours to deliver a Wellbeing 
Event . Introduction to Weleda (allow 
10-15minutes) Explanation of Baby Skincare 
Ranges and lead plants (allow 15minutes) Demonstr
ation (allow 20 minutes) Wrap up (allow 5 
minutes) One-to-One (allow 40-65 minutes 
depending on number of guests) 
Always start on time but welcome any late comers 
warmly!
4 
 5Introduction to Weleda (10-15mins) 
5 
 6Introduction
Good evening/morning everyone and thank you to 
(hosts name) for hosting this Weleda Wellbeing 
evening/morning My name is (name) and I am a 
Wellbeing Advisor. I was first introduced to 
Weleda(talk about the first Weleda product you 
tried and how you discovered the Weleda 
range) Before we start, have any of you heard of 
Weleda before? (find out at the beginning so you 
can talk accordingly ) 
6 
 7About Weleda
- Weleda is the original health and wellbeing 
company.  - Founded in 1921 in Switzerland, by Austrian 
philosopher Rudolf Steiner, Weleda UK was 
established shortly after in 1925.  - Today we are a global company operating across 5 
continents in 50 countries.  - Our company motto is In harmony with nature and 
the human being  - For the last 92 years we have developed high 
quality natural, organic and holistic skin, body 
care, and natural medicines that bring together 
mankind and nature and are tailored to the bodys 
specific needs.  - The Calendula baby range was first established 
over 50 years ago with new lines being added over 
the years.  
7 
 8About In harmony with you 
- In harmony with you started in June 2012 in 
Derbyshire and is growing throughout the UK in 
2013.  - Our team is made up of Wellbeing Advisors 
consisting of Natural Health practitioners, 
therapists and individuals with a real interest 
in health and wellbeing.  - We work flexibly and on a part-time basis doing 
talks about the Weleda company  philosophy and 
by demonstrating our fabulous range of products.  - Either in 11 consultations or via Wellbeing 
Events such as tonight/today.  - We aim to share the Weleda word in a relaxed and 
informal way giving you the opportunity to learn 
about how our products can benefit you and your 
familys health and wellbeing  
8 
 9About Weleda Products
- Only the purest ingredients go into our products 
which are all made to the highest pharmaceutical 
standards  - We have only ever use plants and natural 
ingredients in our products.  - Our plants are grown biodynamically , which is 
beyond organic!  - Over 300 plants are grown at our Gardens in 
Derbyshire which are used in our natural 
medicines. Including some of the Baby Health 
products included today/tonight.  - The plants for natural skin, body care and 
babycare ranges are produced in Germany and 
Switzerland, using plants grown across the world 
to our high standards.  - The Calendula and Chamomile plants are the main 
ingredients in our baby care range.  
9 
 10About Weleda Products
- All our products are 100 chemical, synthetic and 
toxin free  - They contain no synthetic colours, fragrances , 
parabens, preservatives or mineral oils.  - They are kind to your skin, body and the 
environment as all ingredients are fully 
biodegradable so can be happily washed down the 
drain.  - All our products are dermatologically tested 
 - The production is environmentally friendly 
 - The packaging is recyclable. 
 
10 
 11Our Values 
Sustainability We have very high environmental 
standards. The earths resources are limited and 
must be conserved. Consideration, love and 
respect for nature, place an obligation on us to 
take this responsibility seriously. To us, acting 
sustainably means caring for and conserving 
natural resources. Fair, equitable treatment of 
customers, partners and suppliers As well as 
taking care to conserve the environment we also 
ensure the fair treatment of our employees, 
suppliers and partners. You will find further 
information in the brochure outlining some of our 
partnerships. Quality without 
compromise Because of our fair and honest 
approach and Anthroposophic philosophy we are 
committed to keeping our prices as low as 
possible, even though we use the highest quality 
ingredients. So over half of Weledas total 
product range is under 10 and a third is between 
10 and 20. 
11 
 12We are members of.....
NaTrue All Weleda products are certified natural 
and organic by NaTrue. NaTrue is a recognised 
organisation with stringent criteria for natural 
and organic skincare. It guarantees the 100 
certified natural origin of all Weleda 
ingredients. If you are looking for a genuinely 
natural and organic product  look for this 
logo. (At this point please make people aware of 
Greenwashing and how they can check the 
ingredients in their products) 
UBET - Union for Ethical Bio Trade A non-profit 
association that promotes the 'Sourcing with 
Respect' of ingredients that come from 
biodiversity. 
Information regarding these two companies can be 
found on page 3 of the brochure
12 
 13Awards and Recognition
Awards Our Babycare products have won 45 
different awards from leading publications and 
organisations in the Babycare field. Every 
single one of our Babycare products have all 
received a top accolade from the midwife-tested 
TIPS awards. Loved By Parents Award 
Recognition Our products are being used by a 
wide range of celebrities and models 
including.........(name some.) E.g. Nappy Cream 
is a firm favourite of Jessica Alba e.g. Stretch 
Mark Oil is a firm favourite of Fern Cotton e.g. 
Weather Protection is a firm favourite of Alex 
Chung and many make-up artists 
13 
 14About Tonight/Today
- Tonight/Today I am going to 
 -  Explain what makes Weleda and its products 
special  -  Take you on a journey through our Babycare range 
and Wellbeing products that are a must have for 
new mums.  -  Afterwards there will be plenty of chance for 
you to try the products for yourselves and I will 
advise you as to which products have the right 
ingredients for you.  -  Plus help you with anything more you would want 
to know about the Babycare range or any of our 
other products ranges.  -  It is very relaxed so please ask questions as I 
go along.  - (At this point you could offer complimentary 
hand massages to take place at the end of the 
event. Only if you feel comfortable doing this)  -  
 
14 
 15Baby Skin
Imagine what it is like to be in the world of an 
unborn baby. A calm, safe environment with 
constant temperature and protective cover and 
rhythms of the mother, and then wham! When your 
baby is born they are faced with not only 
environmental challenges heat, cold, sound 
etc........ But their skin (among other things) 
has yet to fully develop. A healthy adult skin is 
self regulating where as a babys is five times 
thinner, contains much more moisture content and 
has an undeveloped skin barrier. Baby skin 
absorbs more, so is very vulnerable. 
15 
 16Baby Skin
When a baby is born, the skin is protected with 
its own natural oils and it is important not to 
strip these from the skin when cleansing. Gently 
bathing with plain water is recommended for 
babies skin in the first month. However, our 
products are fine to use from day 1 if that is 
your choice. Our baby skin care range is 
developed to nurture, nourish and protect your 
baby whilst the skin develops, containing only 
natural plant-based oils which are most closely 
related to the sebum in their skin. 
16 
 17The magic of our ingredients
 Every ingredient in our products are there for 
a specific reason- for the job it does to improve 
the skin and to promote and sustain health and 
wellbeing and self-regulation of skin.   The 
key ingredient is the lead plant (such as 
Calendula, Chamomile) which I will talk about 
tonight/ today. We combine an in-depth knowledge 
of the plants characteristics in nature with 
knowledge of how these can be used to benefit a 
person. This anthroposophic approach is unique to 
Weleda. Once the lead plant has been identified 
(this can take several years) we identify where 
in the world it grows best in their natural 
habitat. We then work with local farmers to set 
up sustainable, organic fair trade agreements to 
grow them. Its our complete and utter 
understanding of the plant processes which show 
us how the lead plant can help develop and 
promote self regulation of skin care needs.  
17 
 18The magic of our ingredients
 Many skincare products contain mineral 
oils/petrochemicals , even very expensive ones. 
These form an impenetrable layer on the surface 
of the skin and create a barrier on the surface 
of the skin, not allowing it to breath. Instead 
we also used cold pressed plant oils, extracted 
from the most valuable parts of the plant. These 
oils are very similar to the ones found in the 
human skin so are very easily absorbed . They 
care for and soften the skin, protect and nourish 
it with vitamins, antioxidants and important 
fatty acids. but most of all THEY WORK! 
18 
 19Weleda Babycare Philosophy
With organic calendula, precious almond and 
sesame oil extracts, Weleda's Calendula Baby and 
Child Care products support the skin's natural 
defences. Calendula supports the skin 
structure, while giving it a protective coating. 
 Skin-friendly essential oils with their gentle 
fragrance 
 make doubly sure 
that babies and children feel completely  
 safe and secure.  
 20The Weleda Calendula Baby Range!
- Weleda Calendula baby range is the worlds 
leading natural baby skincare range  - Developed with the assistance of midwives, 
doctors, pharmacists and dermatologists  - Especially formulated for the delicate skin of 
babies and toddlers  - Ideal also for adults with sensitive skin 
 - Made with only selected ingredients 
 
Sesame oil contains lots of moisturising 
polyunsaturated fatty acids as well as vitamin E
Organic calendula soothes reddening and promotes 
the development of healthy skin
Beeswax, a well-tolerated natural substance, 
protects the skin without affecting its natural 
functions
Organic camomile soothes the skin and prevents 
skin irritations
Lanolin protects the skin without affecting its 
ability to breathe. It is very well tolerated due 
to its similarity to the natural oils produced by 
human skin
Almond oil which is suitable for use on sensitive 
skin, is rich in polyunsaturated fatty acids
20 
 21Our base ingredients  additional facts
- Lead plants 
 - Calendula properties 
 - Anti fungal 
 - Anti bacterial 
 - Anti microbial 
 - Anti histamine 
 - Anti haemorrhage 
 - Astringent 
 - Chamomile backs up the actions of calendula, it 
is also anti inflammatory and anti bacterial 
- Oils 
 - Almond oil is simple 
 - Plant seed oil 
 - Light, easily absorbed offering a protective 
layer  - Suitable for sensitive skin 
 - Skin friendly 
 - Calming 
 - Sesame oil is easily absorbed 
 - Anti oxidant 
 - Warming 
 
  22DEMONSTRATION Explain each Babycare and Mum 
product in turn and pass the product round for 
everyone to try For the bathing products have a 
bowl(s) of water to dilute some of the product in 
so everyone can experience them in that way 
22 
 23Babycare Creams
- Whats new 
 - Improved performance of base 
 - Increased concentration of Calendula 
 - Higher NaTrue certification  
 - Milder fragrance 
 
- Whats new 
 - Lighter base 
 - Increased concentration of Calendula 
 - Higher NaTrue certification  
 - Milder fragrance 
 
105007 30ml Weather Protection Cream
105002 50ml Facial Cream
Rich, water-free balm protects delicate faces 
against harsh weather. Forms a natural 
protective barrier to nourish dry skin. Great 
for sensitive adult skin.
Makes facial skin feel velvetly soft while 
moisturising and supporting the skins natural 
functions. It soothes and prevents the skin from 
drying out. Can also be used on Adults with 
sensitive skin. 
R - 74 Organic
R - 96 Organic 
 24Babycare Creams
- Whats new 
 - Increased concentration of Calendula and 
Chamomile  - Higher NaTrue certification  
 - Improved performance 
 - Fragrance free
 
- Whats new 
 - Milder fragrance 
 - Higher NaTrue certification 
 
Loved by Parents Awards 2013. Best Ethical 
Babycare Product and Best Nappy Cream Weleda 
Nappy Change won GOLD 
105008 75ml Body Cream
105009 75ml Nappy Change Cream
Protects delicate skin from dryness, keeping it 
soft and smooth. Provides intensive care to 
nourish dry areas of babys skin.
Protects babys delicate skin from dampness in the 
nappy area. Cares for irritated skin, reduces 
redness and supports skin regeneration. 
R - 76 Organic
R - 92 Organic 
 25Babycare Oil / Lotion
NEW
- Whats new 
 - Fragrance free 
 -  Natrue Certification 
 - 100 Organic 
 
- Whats new 
 - Chamomile added to formula (supports healing 
effect of Calendula)  - Mild fragrance 
 - Higher NaTrue certification  
 
105006 200ml Baby Oil (Fragrance free)
105005 200ml Body Lotion
Organic calendula and chamomile extracts help to 
soothe babys skin. Organic almond and sesame oil 
makes skin feel velvety soft. Keeps skin smooth 
and supports skins natural functions. Great for 
sensitive adult skin. Can be used as a Facial 
Cleanser
Organic sesame oil and organic calendula extract 
provide a layer of warmth and comfort and soothe 
babys skin. Provides gentle care. Keeps skin 
soft and smooth. Helps prevent skin irritation 
or soreness.
N - 100 Organic
R - 99 Organic 
 26Babycare Bath Products
Loved by Parents Awards 2013. Best Organic 
Babycare Product  Calendula Cream Bath won GOLD 
105004 200ml Cream Bath
105001 200ml Shampoo and Baby Wash
105003 200ml Baby Bath
Precious organic calendula extract soothes 
irritated skin. Organic thyme helps to warm 
babys body. A warm bath restores balance and 
encourages peaceful sleep Protects and supports 
the skins natural functions.
Precious almond and organic sesame oil provide a 
feeling of warmth and wellbeing. An organic 
calendula extract cares for your babys skin. 
Keeps skin soft and smooth. Helps prevent 
dryness Supports the skins natural protective 
layer by maintaining skins natural oils.
The tender formulation of beneficial ingredients 
gently cleanses delicate skin and makes baby hair 
easy to comb. Almond oil and precious organic 
calendula extract help prevent dryness and 
maintain skins protective layer. Extra gentle on 
the eyes Also suitable for sensitive adult skin
U - 88 Organic
U - 58 Organic
U - 53 Organic 
 27Babycare Health Products
Dilute dosage of drops into water
Sucrose based, dissolve in the cheek
 Chamomilla 3X Drops 
 Chamomilla 3X Granules Help babies and 
young children who suffer from colic. Signs are 
normally repeated episodes of excessive crying, 
often associated with the drawing up of legs in 
an otherwise healthy, well-fed baby. Colic is 
abdominal pain caused by the intestinal 
contractions (cramping) and wind, and is most 
common during the first 3 months of life. 
Chamomilla 3X is the remedy of choice. 
 Chamomilla is also used as a remedy for other 
types of pain e.g. teething, ear infections and 
fevers where the some of the following symptoms 
can be seen. One cheek red the other pale 
Temper tantrums, irritable, inconsolable, 
nothing helps situation Capricious behaviour, 
demands something then doesnt want it In 
general the granules are more suited to babies 
from birth onwards and the drops should be 
restricted to use in children over 6 months, due 
to the ethanol content. 
Rhinodoron Nasal Spray Soothes and clears a 
locked and stuffy nose . Contains moisturising 
organic aloe vera and a natural saline solution 
which perfectly match the bodies' balance of 
sodium and potassium salts. So being 100 natural 
means Rhinodoron can be used safely over 
protracted periods for daily nasal 
hygiene. Suitable for babies from the age of 3 
months. 
 28Mother  Baby Range
Loved by Parents Awards 2013 Best Maternity 
Skincare Product Stretch Mark Massage Oil won 
GOLD 
606164 Baby Tummy Oil Pure natural formula for 
babys tummy massage. This comforting oil, 
formulated with almond oil and delicate oils of 
roman chamomile and cardamom, complement the 
massage process, which soothes and relaxes your 
little one. 
606162 Nursing Oil A gentle natural formula 
created for nourishing and soothing massage of 
the breasts prior to nursing. Pure, natural 
essential oils of fennel, caraway and marjoram 
are traditionally used to support healthy 
lactation and stimulate free milk flow. 
606160 Stretch Mark Oil Through regular massage, 
Stretch Mark Massage Oil smoothes the skin, 
avoiding the development of stretch marks on the 
stomach, thighs, bottom and breasts. 
 29Products for new mums  Relaxing Sleep 
Lavender Creamy Body Wash
Lavender Relaxing Bath Milk
Lavender Relaxing Body Oil
- As a new mum we can often forget about ourselves 
as we cope with the demands of our baby. It is 
just as important to look after your needs as 
well as your babys. You need plenty of sleep, 
peace of mind and to keep your strength up 
through eating a well balanced diet. The next 
product ranges I have to show you are just a few 
that can help you do that.  - At the end of an enjoyable but sometimes 
stressful and tiring day with your baby or 
toddler try our 3 Steps to Relaxation with the 
Lavender bodycare range.  -  Great for mental exhaustion, over-stimulation 
and restlessness  -  Reduces tension and eases the mind 
 -  Perfect for a great nights sleep 
 - (Dilute some of the Lavender Bath Milk into a 
small bowl of water for everyone to smell. 
Smelling the product straight from the bottle can 
be over powering). 
  30Products for new mums - Keeping Well
Blackthorn Elixir
Calendolon ointment
Avena Sativa comp. drops
Calendula has been used for centuries for its 
anti-inflammatory and antiseptic qualities. It 
has been used so much in Russia that it has the 
nickname of Russian Penicillin. Products 
containing Calendula have been used as standby 
for health professionals, such as midwives, for 
many years. Used as a most effective relief for 
cracked and sore nipples as a result of 
breastfeeding. 
Helps relaxation and restful sleep after a 
stressful day. Can also be used as a daytime 
remedy for relief of temporary nervous tension, 
irritability, restlessness and edginess. Not to 
be used in children under 12 unless under the 
guidance of a medical practitioner. A few drops 
in water in the middle of the night helps to 
promote getting back to sleep quickly. 
Made from ripened sloe berries gathered from a 
certified, controlled wild collection. Fruity 
blackthorn invigorates and fortifies, to help you 
keep up with demanding times, e.g pregnancy or 
breast-feeding . Also suitable for children 
during growth phases or demanding times at 
school. Suitable for vegetarians. NOT suitable 
for diabetics. A tablespoon in a glass of 
water, tea or milk gives a fragrant drink. Take 2 
- 3 times per day. The Elixir is ideal as a 
pleasant warm drink in the evening. 
 31Products for new mums  a little me time!
Pomegranate Eye Cream 
Pomegranate Hand Cream
Almond Facial Cream 
Here are a few product pick me ups to make your 
feel like yourself again! Three Skincare Must 
Haves to bring life back to your face, hands 
and eyes. 
This mild, creamy moisturiser replenishes dry and 
very dry skin, which is sensitive or unbalanced. 
It gently protects and cares for skin, 
maintaining its natural balance of oils and 
moisture. The skin regains its elasticity, 
feeling smoother and more supple.
This skin-renewing natural wonder nourishes the 
vibrant look and feel of your skin. Get a firm 
grip on your timeless beauty with soft, youthful 
hands.
This effective cream contains precious 
ingredients from organically grown pomegranate 
and golden millet. It helps reduce the appearance 
of wrinkles, tautens the skin and reactivates 
skin regeneration.Dermatological tests shown 
that after 28 days of use depth of wrinkles 
reduced by 23.
Remember Calendula Lotion and Calendula Face 
Cream are there for you to use as your Skincare 
range if you run out. They are much nicer on your 
skin than baby wipes! 
 32Wrapping up (5 mins) 
32 
 33Be further involved with Weleda
 So that brings this Mummy and Baby 
evening/morning to an end. Thank you very much 
for joining in and I hope youve found it of 
interest. I look forward to talking to you 
individually and let me know if you have any 
specific queries. (Offer hand massage here if you 
wish to do.) If you are interested in being 
more involved with Weleda In harmony with you, 
there are a few ways that you could do that 
 ORDERING - All the products you have seen and 
tried tonight and those in the brochure are 
available to purchase this evening. Prices start 
at 5.95. OFFERS - You will find various offers 
in the brochure including..(pick out two of your 
favourite offers and explain how the customers 
will benefit. Make them related to products that 
you have talked about). 
33 
 34Be further involved with Weleda
 OFFERS  Bundles of skincare saves you money If 
you are interested in our Facial Skincare 
products we have created a number of bundles for 
you to consider. This will enable you to see 
quicker results with your skin as the products 
are designed to work together. If you mix and 
match your skincare the results are 
unpredictable. A cleanser, toner and day cream 
will save you approx 5 and if you add a night 
cream into that then you save more. The prices 
for a skincare bundle start from 25. And will 
last about 8 weeks. (Hold an example collection 
to show the audience). The bundles are in the 
brochure on the relevant page for each skincare 
range or please talk to me about how you can get 
the best deal for what you need. (Please be 
aware that these bundles are only available 
through Wellbeing Advisors.) 
34 
 35Be further involved with Weleda 
WELEDA GIFTS - Our products make gorgeous gifts. 
 From about 8 upwards. (Show Creamy body wash 
set Mini Body oil set Mini Baby Gift set And 
mention the gift wrapping at 3.95 each. ) THANK 
YOU - As a thank you from us this month (show 
current months gifts) is FREE with every spend of 
40. We take cash, cheque or credit card. Your 
order will be placed tomorrow and will be with 
NAME (your host) in 7-10 working days to hand out 
to you all in our very own bags. KEEPING IN 
TOUCH - As part of the service, and with your 
permission, I would like keep in touch with you 
to make sure your products do what you need. You 
only know when you try them. Remember the 30 day 
money back guarantee if you have any concerns. 
When you need to replenish your products I can 
get them for you, delivered direct to your door.  
35 
 36Be further involved with Weleda 
BOOKING YOUR OWN WELLBEING EVENING/MORNING  If 
you have enjoyed tonight/this morning, and would 
like to help us spread the Weleda word and 
natural way of life then please do consider 
hosting your own. This can be at your home with 
friends and family or at another venue e.g. 
school, office, club and can be during the day 
(e.g. coffee morning) or evening (Wellbeing 
Advisor to consider what suits them here and 
change accordingly). HOST GIFTS  As a thank 
you from us for hosting, you will receive 15 of 
the total sales in FREE products (this is 
normally about 40-50 worth) plus there are 
other Hostess Exclusives which change on a 
monthly basis. (Talk about the host promotions 
for next 2 months). Not only does this give you 
some fun time with friends, its a great way to 
ensure you get the Weleda products you would 
like. 
36 
 37Be further involved with Weleda 
WELLBEING EVENT THEMES - There are several 
themes to choose from. Skincare Analysis  The 
one you have seen tonight/today As you have seen 
tonight/today. Great if you want to really 
explore and get to try the full skincare range 
plus receive in depth prescription. An 
Introduction to Weleda Facial Skincare  For 
people new to Weleda Great for an initial first 
look at what our facial skincare range has to 
offer for your family and friends. No 
demonstrations but everyone gets to try all the 
favourites. An Introduction to Weleda Favourites 
 Try a range of all products Great for an 
initial look at the other ranges of products we 
have if skincare is not your focus. With 
something for all the family. SPA  Fun and 
interactive Great for the Summer Evenings. Get 
to try all the bodycare range of products and 
decide which is the lead plant for you! (from mid 
June 2013) 
 38Be further involved with Weleda 
Mummy and Baby  Before or after pregnancy Have a 
fun event either as your Baby Shower or find out 
more about our Award winning baby range at a get 
together with all your new mum friends. We can do 
both and learn all about baby skin and how to 
best look after it (from July 2013) Detox  
Find out why its important and the health and 
wellbeing benefits Natural Health professionals 
recommend that we cleanse our bodies inside and 
out twice a year to maintain helath and 
wellbeing. Find out how with our range of 
detoxing Birch products (from October 
2013) Fundraisers We support a number of 
charities. If you, or anyone you know, is 
interested in helping to raise money, or already 
does, we would be happy to help. Please come and 
talk to me. All the themes mentioned can be run 
as a fundraiser or we can just come along to a 
Local Fundraising event already planned and run a 
stall. 
38 
 39Be further involved with Weleda 
WELEDA SERVICE Of course everyones skin is 
different. A persons skin barrier can be so 
damaged that the very active natural ingredients, 
in large quantities, can be too much for someone 
at first. It is extremely rare, but if you do 
have a reaction the Weleda service is second to 
none. Not only do Weleda offer a 30 day money 
back guarantee but we will work with you, free of 
charge, to identify what you have had a reaction 
to and then find the products that work for you. 
This will also enable you to know in future what 
to avoid in our products and in anyone elses! 
 11 PERSONAL SERVICE If you would like advice 
about your skin or futher advice about Baby 
products then we offer a complimentary 11 
service . This can either be done by myself or in 
conjunction with the Weleda Pharmacy service. 
Please ask if you would like further details. 
A big Thank you to (host name ) for hosting 
tonight.......... I look forward to chatting to 
you all individually/answering your questions 
 40ONE  TO  ONE Chat to the guests/speak about 
other product ranges/recommendations from skin 
analysis/assist with order taking process (40-65 
mins)
40 
 41- THINGS TO REMEMBER 
 - Check totals on order formSuggest Linked 
productsRemind Customer of 40 spend 
promotionCheck customer details on form and 
completeCollect in Skin Analysis cardsGive 
receipt including Advisor details.Ask every 
customer if they would like to host their own 
Wellbeing Event  - Ask permission to keep in touch and note on order 
form the customer preferenceGive the host a copy 
of the pink receipt (for host direct 
delivery)Rebook Host in 4 months time    
41