ITCS 6010

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ITCS 6010
VUI Dialogue Diagrams
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Dialogue

• Exchange of verbal communication between the user
  and the agent.
• Note agent refers to the system
• Written Dialogue Example
• System Say the departure date.
• User Tomorrow.
• System I dont understand that date. Say the
  month, date and year. For example, say October
  13th, 2003.
• User July 1st, 2003.

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VUI Requirement Analysis Specification Phase

• Interact with the client to gather
• Requirements, e.g. what the user needs
• Analysis, e.g. data, users
• Environment, i.e. work, car, home, cell phone
• Just like Systems Analysis, but for an VUI.

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VUI Design Phase

• During the design phase
• Design the dialogue
• Prompts, Responses Interactions
• Design the voice (Voice Talent, 500/hour)
• Design Documents
• Requirement Specification
• Dialogue Diagram

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Dialogue Diagram
Start
Say the departure date

• Flowchart of a dialogue
• Unlike most flowcharts, dialogue diagrams are
  mostly composed of input-output boxes.

Tomorrow
A
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Dialogue Diagram
A
I dont understand That date. Say the month, date
and year. For example, June 2nd 2003.
July 1st, 2003
Process Departure Date
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Dialogue Diagrams

• Written Text with alternating colors.
• Flow charts with colored text.
• Hybrid approach between flow charts and written
  text.

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Example

• Design a dialogue diagram for a system that looks
  up your classes?
• For example, UNCC WebCT