The Level 5 Graduate Management Programme

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The Level 5 Graduate Management Programme

• Culture, Behaviour, KPIs Communication

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No grass beneath the gazebo
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The Learning Culture Iceberg

• Formal policies, systems and practices
• Informal practices and symbolic actions
• Beliefs , values and attitudes

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KPIs and Communication

• Measure what is important in achieving your
  organisations objectives measurement for
  measurements sake is a waste.
• Use a Balanced Scorecard of Essential measures

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Using KPIs to Manage
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Displaying KPIs

• BIG
• SIMPLE
• Which is clearer?

No. Of Batches Passed No. Of Batches Failed Produced On Press X or Y
Product (1) 12 21 3 1 X Y
Product (2) 12 10 3 3 Y X
Product (3) 42 15 3 4 Y X
Product (4) 24 5 6 2 X Y
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Review routines.....
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Communication
Name Production Review Meeting Name Production Review Meeting Name Production Review Meeting
Purpose Continuous Improvement of Print Production Purpose Continuous Improvement of Print Production Purpose Continuous Improvement of Print Production
Attendees Frequency Where? When
Agenda Agenda Agenda
Inputs Outputs Ground Rules
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Benchmark what you do...
600 Industry Operational Health-checks to
date....
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Benchmark KPIs what could you achieve?
Spoilage
Paper Yield
Job Bag Errors
Stock Turns
VAPP
Productivity OEE
OTIF Delivery
Operational Health-check of KPIs from your
data....
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In summary

• Work on your workplace ENVIRONMENT to effect
  positive BEHAVIOUR change.
• YOUR role as a LEADER and how you act will
  influence your working environment.
• Develop BIG, SIMPLE, RELEVANT KPIs.
• Structure your communications to generate
  positive ENGAGEMENT from ALL.
• Seek to BENCHMARK and continually improve.