Topic 3 : Leadership in Action ???:????

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Topic 3 Leadership in Action???????

• Paul Gandel
• Syracuse University
• Singapore Management University

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Goals for Topic ?????

• Understand the key elements of leadership
• Identify the differences between leadership and
  management
• Understand how cultural and organizational
  differences affect leadership success
• Learn how to evaluate your own ways to be an
  effective leader
• Chart your own leadership course

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What is Leadership??????
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Leadership is Rallying People toward a Better
Future????????????????
Marcus Buckingham
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Successful Leaders Empower People!???????????!
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Management is doing things right Leadership is
doing the right things ????????????????
Drucker/Bennis
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Leadership versus Management?????
Management ?? Leadership ??
Creating an agenda ???? Planning and budgeting ????? Establishing direction ????
Developing human resources ?????? Organization and staffing ??????? Aligning people ????
Execution ?? Controlling and problem solving ??????? Motivating and inspiring ?????
Outcome ?? Predictable outcome?????? Dramatic change ??????
John Kotter A Force for Change
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Four Areas of Leadership??????

• Structural/Organizational
• Human Resource
• Political
• Symbolic

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Lee Bolman and Terrance Deal
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Balanced Leadership????

• Intellectual (IQ)
• Emotional (EQ)
• IQ gets you the job, EQ makes you successful
• Emotional intelligence is twice as important as
  all other factors for success in jobs at all
  levels.
• 90 of the difference between outstanding leaders
  and average leaders is due to emotional
  intelligence.

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Daniel Goleman
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Leadership A Framework for Reflection???????

• Who you are
• Knowledge, skills, and experience
• Core values (internal guidance system)
• Where you are
• Context (history, culture, style)
• Opportunities (challenges, resources)
• What you do
• Visioning and inspiring
• Assessing, planning, organizing, managing
• How you do it
• Communicating and collaborating
• Leadership style

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Attributes of Successful Leaders ????????Group
Exercise ????1
Traits ?? Skills ??
Decisiveness ?? Knowledge of the Task ???????
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Name other Attributes and Skills of Successful
Leaders ??????????????? Unsuccessful
Leaders? ?????????
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Cultural Differences/Dimensions in
Leadership????/ ????(Geert Hofstede)

• Power Distance (PDI)degree members of a culture
  accept an unequal distribution of power
• Uncertainty Avoidance(UAI)degree members of a
  culture are, or are not able to cope with
  uncertainty and ambiguous situations
• Individuality versus Collectivism(IDI)degree to
  which individual rather than group is the locus
  of a persons identity

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Cultural Differences/Dimensions in
Leadership????/ ????(Geert Hofstede)

• Masculinity versus femininity(MAS)degree to
  which male and women play different roles in
  society. Assertive is a value more associated
  with males whereas modesty is associated with
  females,
• Long-Term Orientation(LTO)versus short term
  orientation. Values associated with LTO are
  thrift and perseverance. Short-term values are
  respect for tradition, fulfilling social
  obligations, and protecting ones face.

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Hofstedes Dimensions / Hofstede?????World
Average ?????
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Group Exercise ???? 2
Predicting Hofsedes Dimensions ??Hofsede???????
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Organizational Culture????

• Art is what we do, culture is what is done to
  us (Carl Andre, U.S. sculpture)
• How things get done!
• Corporate culture is the pattern of basic
  assumption that a given group has invented,
  discovered, or developed in learning to cope with
  its problemsand has worked well enough to be
  considered valid (Edgar Schein)

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  sculpture)
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  ?,?????????? (Edgar Schein)

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Organizational Cultures Attributes of
Excellent Companies???????(Peters and Waterman)

• Bias for action
• Staying close to the customer
• Autonomy and entrepreneurship
• Productivity through people
• Hands-on management
• Sticking to the knitting
• Simple form lean staff
• Simultaneous loose-tight organization

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Organizational Culture????(Goffee and Jones)

• Networkedhigh sociability/low solidarity
• Mercenaryhigh solidarity/low sociability
• Fragmentedlow sociability/low solidarity
• Communalhigh sociability/high solidarity

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Exercise 3 ???
Describe what you believe is the culture of a
typical academic library. Why do you believe this
is the culture? What are the strengths of this
culture? Its weaknesses? What kind of leadership
works best for this kind of organization culture?
Why?
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Personal Tales and Lessons of Leadership????????
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• You Cant Always Pick Your Friends
• Leap Before You Look--Annals of the Bunker!
• Take a Vertical View
• Look Behind to Look Ahead

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Tale 1???

• You Cant Always Pick Your Friends
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Once Upon a Time ??

• A University anchored by its professional
  schools
• Everybody was a technology director and
  everybody ran a computing center and some even
  ran their own network
• Central computing was known for one thingDont
  call them!
• What to do?.........

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Surrender!??

• TLC
• Give out the keys
• Them become us and us becomes them
• Virtually together but separate
• A new vision

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A New Way of Organizing!??????

• The Technology Leadership Council (TLC) fosters
  collaboration among information technology
  professionals
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Lessons Learn????

• Control sometimes comes from giving up control
• When left to their own imagination, people
  sometimes will work together productively
• Dont create false choices and expect positive
  results!

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Tale 2 ???

• Leap Before You Look ??????
• Annuals of the Bunker!

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Once Upon a Time ??

• There was a CIO who had a 40 year old outdated
  data center
• He had just borrowed 35 million to build a new
  networked
• The recession just hit!
• The solution..

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Be Audacious! ???????

• Do something that hadnt been done
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• Find partners
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• Be lucky!
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• The Result..
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Syracuse Green Data Center??????

• A Working Research Center!
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It is Now Very Real????
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(No Transcript)
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How will we manage this????????
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Lessons Learned????

• Believe the impossible!
• Convince yourself and you will convince others
• Nothing is routinewhen issues and ideas come
  together
• Be careful what you wish for!

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Tale 3???

• Take a Vertical Approach
• When Everyone Else is Going Sideways!
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• A Naval Leadership Lesson
• From Admiral Nelson
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Early Naval Battles ?????Line Up Your Ships and
Fire! ????,????
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The Battle of Trafalgar ??????A New Approach! ???
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Lessons Learned ????Take Risks ????Try
Something Different! ??????
Insanity doing the same thing over and over
again and expecting different results. Albert
Einstein ??????????????????,??????????? ????
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Tale 4???

• Look Behind You
• (To Get Ahead)
• Another Sailors Lesson
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Same Wind, Same Direction, Same
Speed????,?????,?????
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Lessons Learned ????Dont Always Follow the
Leader!????????
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Also known as the barnyard tale???????????
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3Cs of the Future Leadership Challenges?????????
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• Complexity
• Collaboration
• Competition

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Exercise 4 ???
Your Leadership Story.? ??????.? Good
leadership? ????? Bad leadership? ?????