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STS Channel Partner Program Overview

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STS Customer Overview – PowerPoint PPT presentation

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Title: STS Channel Partner Program Overview


1
  • .

STS Customer Overview
2
The STS Advantages
  • Founded in 1994, STS provides IP Telephony and
    Managed Services to thousands of small to mid
    size enterprises
  • STS is a privately held, profitable, and debt
    free organization
  • Next generation network architecture that
    includes Cisco, Sylantro, Meta switch, Lucent,
    and Acme equipment
  • One of 400 Companies Worldwide to earn Cisco
    Powered Network status
  • Since 2005, STS has grown VoIP and IP related
    revenue more than 1000
  • Private IP network connects to its disaster proof
    POP at the NAP of the Americas
  • No single point of failure philosophy to attain
    five 9's of reliability (99.999 uptime.)

3
Company History
1994
2001
2004
2008
Founded in south Florida as a long distance
reseller
Launched local services via UNE-P resale and
expanded marketing to multiple Florida markets
Initiated build out of next generation IP based
network and surpassed 5,000 business customers
Expanded to nation-wide coverage with MPLS
network and achieved Cisco Powered Network status
4
Mission Statement
  • To Be The Leading Provider Of Managed Services
    and
  • Internet Protocol (IP) Based Telephony To Small
    Medium
  • Sized Enterprise (SME) Customers In Our Primary
    Markets

5
Markets
  • STS targets through its partners small to mid
    sized enterprises that generally have from 10 to
    500 employees

STS HAS WELL ESTABLISHED VERTICAL MARKETS
  • Business Services
  • Multi-location retailers
  • Accounting Legal
  • Medical Healthcare
  • Hospitality
  • Finance Insurance
  • Travel Recreation
  • Printing publishing

6
Products and Services
  • Voice Services
  • VPX (Hosted IP PBX)
  • Business 2 (Integrated T-1)
  • Business PRI
  • SIP Trunking
  • Conference Calling
  • Data Services
  • MEGA 1 (Data T-1)
  • T-3, OC 3 to OC 192
  • MPLS / VPN
  • Metro Ethernet
  • Managed Applications
  • Microsoft Exchange
  • Microsoft SharePoint
  • Network Security
  • Managed Services
  • Hosted Infrastructure
  • Hosted Servers
  • Data Storage Recovery
  • Cloud Computing
  • 1st Quarter 2009

7
Business Challenges Solved by Hosted Solutions
Discussion Points for Sales Calls
Vendor service calls are costly and unpredictable
No Control Over Adds, Moves
and Changes
Features and buttons are hardly used
Have to order applications and features to get a
complete solution
No features to support remote workers
Multiple locations are impossible to manage
Businesses dislike managing PBXs
Upgrades or expansion can be costly and
unpredictable
Cant afford an expert to manage phone system
service issues
8
EVOlution Customer Benefits
  • Hurricane Proof Your Business
  • Lower Total Cost of Ownership
  • -Lower up-front Capital Expenseno PBX equipment
    to buy
  • Lower Operating Expense Simplified
    Maintenance
  • -Lower overall Total Cost of Operation per seat
  • -Lower ongoing Operating Expense since
    maintenance is reduced
  • -Centralized operations and control
  • Free On-Net Long Distance Calling
  • -30-50 of average business calling is
    intra-company traffic

9
EVOlution a New Approach!
Hosted Communications Solution without the large
investment! Dedicated T-1 Internet Access
Reliability, faster connection, multiple users
guaranteed speeds. Hosted Solution - Tie
teleworkers or branches to home office from any
Internet connection via personalized web portal.
Easy To Use Features - No manuals or codes to
remember uses standard web-based prompts.
Single Consolidated Offer Eliminates buying
multiple boxes, servers other CPE no large
capital investment. Smooth Service Transition
Initial training session provided for staff on
use of service.
Customer Premises
10
Is EVOlution Right For You?
  • Does your business
  • Want to eliminate costly PBX upgrades or
    expansions?
  • Want to eliminate costs associated with managing
    branch offices?
  • Want simplified control over moves, adds, and
    changes?
  • Want to increase business productivity?
  • Want immediate access to new features?
  • Have a mobile or remote sales force?
  • Use the phone as a critical factor for
    operations?
  • Focus on customer service?
  • Anticipate rapid or uncertain growth?
  • YES?
  • Then EVOlution IS right for you!

11
Favorite Features Plus.
  • Cisco 7960G
  • Call Forward
  • Call Waiting
  • Call Hold
  • Call Conference (3-way)
  • Call Transfer
  • Do Not Disturb
  • Call Park/Call Pickup

Cisco 7960G
Polycom IP600
12
Compare The Alternatives
Element PBX EVOlution
Up Front Cap Ex System purchase averages 25 100K IP phones router No system or infrastructure
Telephones Proprietary IP, analog digital
Facilities/Reach Customer premises management Anywhere could be on-net
Remote User Features Custom network design Special equipment Work from any Internet connection No special equipment
Upgrades or New Features New investment Installation required No new capital investment Browser based
Moves, Adds, Changes (MACs) Maintain staff in-house or outsource to on call technicians Office administrator tool for MAC reduces expense
Disaster Recovery Loss of service outages possible Must purchase extra equipment for redundancy Reliability of STS Telecom network platform IP allows instantaneous re-routing of traffic
13
Network Overview
  • THE STSNATIONWIDE NETWORK
  • OC-192 backbone in Southeast
  • National MPLS backbone
  • Metro E in key markets
  • Competitive costs in all major markets
  • Carrier partners include ATT, XO, Global
    Crossing, TW Telecom, and FPL Fibernet

14
Pricing
MEGA ONE
VPX
METRO-E
Dedicated Data T-1 and Integrated Voice/Data T-1
w/ Cisco Equipment starting at 349
Seats starting at 24.95 and complete VoIP and
Data solutions starting at 549
High Speed Metro Ethernet for Business available
in 10 mbps to 1000 mbps starting at 1199
MANAGED APPLICATIONS and SERVICES
Microsoft Exchange, Microsoft SharePoint, Network
Security, Hosted Infrastructure, Hosted Servers,
Data Storage and Recovery, Cloud Computing
15
Training and Support
  • Initial Customer Training provided at no cost
  • On-line training available via our web portals
    (Webinar)
  • 24 X 7 Customer service and Network support

16
The STS Advantages
  • One provider with nationwide network.
  • Complete suite of Managed Services.
  • Commitment to Product Innovations

SINGLE SOURCE FOR IP AND IT MANAGED SERVICES
  • Dedicated Channel Managers.
  • Responsive technical support.
  • Robust proprietary OSS/BSS

HIGH-PERFORMANCE NETWORK
  • Cisco Powered Network
  • Next gen architecture with best of breed
  • Partnerships with leading carriers

INDUSTRY-LEADING CUSTOMER SUPPORT AND SYSTEMS
17
In Summary
  • STS EVOlution just makes good business sense!
  • Increases your productivity
  • Cuts monthly telecom costs
  • Scales according to your needs
  • Is simple to control, configure customize
  • Allows you to focus on your business instead of
    your communications systems
  • Hurricane proofs your business!

Transform your business with EVOlution a
flexible, scalable, business-grade communications
solution!
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