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Towards a Knowledge Economy

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Towards a Knowledge Economy Presenter: Cassim Parak Chief Executive Officer e.com institute – PowerPoint PPT presentation

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Title: Towards a Knowledge Economy


1
Towards a Knowledge Economy
  • Presenter Cassim Parak
  • Chief Executive Officer
  • e.com institute

2
A South African Perspective Trends Performance
  • Approximately 50m Population
  • 22m Mobile Phones
  • 7m Computers
  • 4m Internet Users
  • 35 ICT adoption by Small Businesses
  • Business Country Demographics imbalance
  • Apartheid legacy not completely eradicated
  • No Financial Support

3
A South African Perspective Trends Performance
  • Telecommunication Costs
  • IT Acquisition Costs
  • Computer Literacy
  • Regulating the Informal sector
  • Failure of the Private Sector to embrace BEE
    Suppliers of ICT products
  • Poor financial resources
  • Compliancy
  • Availability of Skills Brain Drain

4
A South African Perspective Trends Performance
5
Is this Knowledge Management?
6
This is Knowledge Management
HTML
E-mail
WAP GPRS
PDA
SMS
Collaboration
Voice
Internet
Employees
Partners
Procurement
Agents
7
The Knowledge Economy
  • One of the hallmarks of the information age is
    that the new currency of business is information
    or knowledge collaboration. The way in which that
    knowledge is managed and used can ultimately
    determine the success or failure of any
    enterprise.

8
The Connected Enterprise
Enterprise Solutions
Business Intelligence
Suppliers
Business to Business
Clients
The Business
Business to Consumer
Local Competitors
Employees
Landscape
Global Competitors
Decision Support
Business to Employee
Management
New Entrants
Knowledge Management
Performance Management
9
Building Blocks for Knowledge-centricity
  • Usability I am simple in my approach..
  • Wizard - Help! I need Help Now!
  • Intelligent Repository - Tracking it All, Knowing
    it All..
  • Business Intelligence Single version of the
    truth..
  • Management Information Systems My Decision
    is..
  • Enterprise Performance Management Lets Grow.
  • Content Management Where do I find..
  • Document Management I did it previously
  • Business Process Management How do I
  • Workflow This is how I/We/Us Work..
  • Collaboration This is the team..

10
Generic Components for Business Management
CRM Customer Relationship Management MCS
Marketing Communication Systems SMS Sales
Management Systems ERP Enterprise Resource
Planning ERM Enterprise Resource Management EPM
Enterprise Project Management MPS
Manufacturing Planning Systems SCM Supply Chain
Management WMS - Workflow Management Systems MRO
Maintenance Repair Ordering PPS Production
Planning Systems EBPP Electronic Bill
Presentment Payment HRMS Human Resource
Management Systems AM Asset Management
11
Critical Considerations
  • COMMITMENT
  • Security
  • Infrastructure
  • Enterprise Applications Integration
  • People Learning
  • Connectivity
  • Collaboration
  • Storage
  • Disaster Protection

12
Component Alignment CSF for eBusiness Management
13
KM for the Business Enterprise
Structured
Unstructured
14
Intelligence in the Knowledge Economy
15
ICT 4 (S)ME Pushing Forward
  • Establishing a robust ICT Industry Strategy for
    SME Development
  • Promoting the business benefits of ICT to the SME
    sector
  • Penetration strategies for ICT-use within the SME
    sector
  • Removing the Connectivity constraints as a
    barrier to entry
  • Promoting the use of locally developed
    technologies
  • Alliances Diversity of Partnerships
  • Ensuring an effective Government sponsored
    framework for Legislation, Regulation, Taxation
    subsidies
  • Driving Computer Literacy through Education
    Training Programs (Sector Education Transfer
    Programs)
  • Establishing a case for Donor grants and subsidies

16
A Model ICT-SME ECO-SYSTEM
17
Lou Gerstners Description of eBusiness
(ex-Chairman IBM)
  • The Internet is ultimately about innovation and
    integration. Innovation is what your objective is
    -- in cost structures, selling, marketing, sales,
    supply chain. But you don't get the innovation
    unless you integrate Web technology into the
    processes by which you run your business. And
    that's been the rude awakening for a lot of
    companies. The true revolution coming from the
    Web is when the Web can get integrated with
    business processes.
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